Remote Case Management & Care Coordination LPN

Katelynn Croft, LPN

Perry, Florida 850-***-**** *****************@*****.***

Open to Remote Case Management & Care Coordination Roles

Professional Summary

Licensed Practical Nurse with 7+ years of experience in patient care, chronic care management, and care coordination. Currently managing a caseload of 135–150 patients in a remote care navigation role, supporting individuals with hypertension and diabetes through monitoring, education, and care planning. Skilled in care gap closure and high-volume patient outreach (20–40 calls daily), with strong EMR documentation and interdisciplinary collaboration.

Core Competencies

Case Management Support • Chronic Care Management (CCM) • Remote Patient Monitoring (RPM) • Care Gap Closure • Population Health Coordination • Hypertension & Diabetes Management • Patient Education • Care Plan Development • High-Volume Patient Outreach • EMR/EHR Documentation • Interdisciplinary Collaboration

Professional Experience

Care Navigator — HealthSnap (Remote) July 2024 – Present

Manage a caseload of 135–150 patients in chronic care and remote monitoring programs.

Conduct 20–40 patient calls daily reviewing vitals, symptoms, and care plans.

Support patients with hypertension and diabetes through monitoring and education.

Assist with care gap closure and coordinate with providers.

Document patient interactions in EMR systems.

Licensed Practical Nurse (LPN) — Shield Health Apr 2024 – Jun 2024

Conducted outreach for CCM enrollment and patient engagement.

Collected medical histories, medications, and health data.

Assisted with individualized care plan development.

Licensed Practical Nurse (LPN) — Doctors’ Memorial Hospital Aug 2023 – Nov 2023

Provided patient care and documented updates in EHR.

Licensed Practical Nurse (LPN) — Brynwood Health and Rehabilitation Jan 2023 – Aug 2023

Delivered nursing care in long-term and rehab settings.

Licensed Practical Nurse (LPN) — Aspire at Big Bend Mar 2016 – Aug 2023

Provided direct patient care and supported interdisciplinary care planning.

Licensed Practical Nurse (LPN) — Taylor Correctional Institution Mar 2017 – Jan 2023

Conducted assessments and coordinated follow-up care.

Licensed Practical Nurse (LPN) — DMH Medical Plaza Aug 2015 – Mar 2016

Education

Practical Nursing — Big Bend Technical College (2015)

Licensure & Certifications

Licensed Practical Nurse (Florida, Active – Expires July 2027)

BLS Certification

CPR Certification

Technology

NextGen • TriMed • Athenahealth • PointClickCare • EMR/EHR Systems • Remote Patient Monitoring Platforms

Contact this candidate