Dynamic Administrative Professional with 20+ Years Experience

Leontynet Gamble

**** ****** ** *******, ** ***** +1-832-***-**** **********@*****.***

Professional Summary

Dynamic administrative professional with over 20 years of experience in dispatching, scheduling, and office management. Proven expertise in customer service, Microsoft Office, and record keeping developed from roles at Jones Delivery, Target, and Foley's. Adept at coordinating resources and communicating effectively in fast-paced environments to ensure operational excellence.

Work Experience

Administrative Assistant/ Dispatcher

Jones Delivery Houston, TX

April 2005 to November 2025

• Scheduled and dispatched personnel, optimizing team resources to ensure timely service delivery and technician assignments.

• Handled high volumes of incoming calls, providing clear information and directions to drivers and clients.

• Maintained detailed operational and assignment records, supporting accurate invoice processing and administrative tasks.

• Obtained and managed permits, demonstrating strong organizational and documentation skills.

• Provided administrative support, including record keeping, data entry, and multi-line phone system operation. Bridal Consultant

Foley's Houston, TX

September 1999 to July 2004

• Delivered exceptional customer service by providing knowledgeable support and resolving issues promptly.

• Coordinated and organized bridal events, demonstrating strong planning and multitasking abilities.

• Maintained accurate records of client preferences and sales, supporting administrative processes.

• Consistently met or exceeded sales expectations through effective communication and relationship management. Support Department Supervisor

Target Houston, TX

August 1996 to September 1999

• Supervised support staff, coordinated workflow, and ensured efficient office operations.

• Completed advanced clerical tasks, including account reconciliation, document management, and report preparation.

• Provided administrative support to business leaders, maintaining organized records and regular operational reports.

• Addressed employee performance issues through training and guidance, supporting a productive work environment. Education

Coding/Billing, Collections (Certificate)

Texas School of Business Houston, TX

August 2009 to June 2010

High school diploma or GED

Aldine Sr

September 1988 to May 1993

Upper secondary education

Associate's degree

Skills

Dispatching Scheduling Administrative experience Microsoft Office Multi-line phone systems Record keeping Data entry Customer service Office management Organizational skills Written communication Attention to detail Clerical experience Calendar management Phone etiquette Languages

English

Certifications and Licenses

Certified Payroll Professional

Driver's License

CPA

CAPM

CPR Certification

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