Administrative Associate Candidate: Annette Prato
Resume:
Annette Prato
MERCHANDISING SPECIALIST/ CUSTOMER SERVICE
Rancho Cordova, California, United States
*******.******@*****.***
SUMMARY
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management, organizational skills and office experience in various environments. Seeking opportunities to utilize skills while facilitating company growth. WORK EXPERIENCE
February 2025-October 2025
MERCHANDISING SPECIALIST/ CUSTOMER SERVICE
Ann Taylor
Sacramento, California, United States
*Work with proprietary systems for data management.
*Answer multi-line telephone system routing calls.
*Assist with inventory management, store operations and office functions.
*Process shipping requests, monitor sales figures, develop creative works.
*Act as point of contact.
*Monitor sales figures and adjust strategies.
*Develop customer relationships.
*Interact with the public.
September 2024-January 2025
MERCHANDISER/ SALES CONSULTANT/ ADMIN
BDS Connected Solutions
Tampa, Florida, United States
*Analyze sales figures and adjust strategies.
*Create schedules, manage inventory.
*Organization, people skills.
*Interact with the public and management.
*Customer Service.
October 2024-December 2024
ADMINISTRATIVE ASSISTANT
Reliable Tire
West Sacramento, California, United States
*Coordinated calendar management and facilitated communication for upper management.
*Act as point of contact for internal and external customers.
*Managed multi-line phone system, routing calls to appropriate personnel efficiently.
*Distributed email and correspondence while maintaining organized filing systems.
*Supported office clerical functions using word processing, other software, email and office machines.
*Work with proprietary systems for data management / data entry.
*Maintain contact list.
*Accounts Receivable processing.
*No payroll processing experience.
May 2019-September 2024
CUSTOMER SERVICE REPRESENTATIVE
Walmart
Rancho Cordova, California, United States
*Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
*Resolved product and customer inquiries, enhancing communication and customer trust.
*Attended closely to customer concerns, delivering tailored solutions to ensure satisfaction.
*Built strong customer relationships, fostering repeat business and loyalty.
*Stocked and organized merchandise on sales floor to enhance product visibility.
*Assisted with inventory management and back of house functions supporting supervisor.
*Coordinated with various department supervisors relying on my knowledge to train personnel on proper procedures handling / storing/ processing merchandise.
EDUCATION
2023-2023
QuickBooks Certification
Folsom Cordova Adult School
Rancho Cordova, California, United States
QuickBooks Certified 2023
-1994
Diploma
Cordova High School
Rancho Cordova, California, United States
Cordova High School - Rancho Cordova Diploma
SKILLS
Data Management Inventory Management Sales Customer Relations Interpersonal Skills Customer Support/Service Calendar Management Telephone Skills Word Processing Data Entry Accounts Receivable Processing Customer Satisfaction Staff Training Microsoft Office Time Management Problem Solving Skills Communication Skills Team Player Merchandising Sales Management Shipping/Receiving Business Development Sales Administration Schedule Development Sales Analysis Organizational Skills Administrative Skills Contact Management Office Equipment Payroll Administration Systems Maintenance Mail Processing Training/Teaching Resolve Customer Issues Intuit Quickbooks Staff Motivation
CERTIFICATIONS
QuickBooks Certified 2023
LANGUAGES
English - Fluent
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