Jamie Reed
Colorado Springs, CO *****
**********@*****.***
Professional Summary
Detail-oriented Data Entry Specialist with 24+ years of experience in operations, inventory control, customer service and information management. Proven expertise in data accuracy, vendor relations, and customer service, with a strong track record of optimizing fleet maintenance and warranty recovery processes. Adept at problem-solving, organization, and communication in fast-paced environments. Committed to delivering operational excellence and driving continuous improvement.
Key Strengths
Data Entry Accuracy & Privacy
Inventory Control & Optimization
Fleet Maintenance
Warranty Management
Scheduling & Route Optimization
Organization & Time Management
Customer Service & Communication
Waste Management-Colorado Springs, CO Sept 2023-Current
Operations Specialist
Handles inventory and bi-yearly audits
Managed daily parts procurement for fleet maintenance, ensuring timely repairs and optimal performance.
Oversaw warranty returns and vendor reimbursements, strengthening supplier relationships
Shuttle Driver/Gift Shop Manager Marriott Hotels — Colorado Springs, CO
Marriott Hotels -Colorado Springs, CO March 2021-Sept 2023
Managed all schedules for the drivers and routes for the guest pickups.
Completed inventory audits every month.
Collaborated with maintenance teams to reduce vehicle downtime through proactive inventory strategies.
Trained all new drivers and gift shop workers.
Lister / Photographer
Goodwill of SW Colorado — Colorado Springs, CO Dec 2018 – Feb 2021
Created and maintained online auction listings with high-quality photography and accurate descriptions.
Trained new hires on operational procedures and listing standards.
Supervised team readiness and task execution to ensure smooth daily operations.
Owner / Operator
Big Easy Beignets & Donuts — Denham Springs, LA Aug 2014 – Jun 2017
Directed all aspects of business operations, including inventory, staffing, and customer service.
Managed vendor partnerships and financial operations, achieving significant profit margin growth.
Implemented data-driven decision-making to streamline workflows and enhance efficiency.
Crime Information Unit Specialist
Baton Rouge Police Department — Baton Rouge, LA May 2001 – May 2014
Performed criminal background checks using NCIC and ADSI databases.
Entered police officer data into national systems and compiled daily incident reports.
Provided radio dispatch support to field officers, improving emergency response times.
Standardized data entry protocols for incident documentation and vehicle tracking.
Facilitated inter-departmental communications to ensure seamless information flow.
Skills
Type 45+ WPM
Problem Solving
Time Management
Organization
Communication
Multitasking
Adaptability
Patience
Empathic