Project Coordinator and Administrative Specialist

Objective: To obtain a position in a fast-paced, challenging office atmosphere where my attention to detail, communication, and administrative skills will be well utilized.

Skills:

Accounting

Computer Troubleshooting

Customer Service

Data Entry

Expense Reports

Forecasting

Multi-tasking

Project Coordinator

Sales and Administrative

Exceptional interpersonal communication

Software:

Microsoft 365: Word, Excel, Access, PowerPoint, Outlook and Adobe, Oracle, QuickBooks, Lead Perfection, TeamUp and Intuit Web

Education:

Metropolitan Community College – Lee’s Summit, MO

Associates of Arts Degree, Business Management

Microsoft Certified

Work Experience:

Midtown Home Improvements –Grandview, Mo (April 2024 – December 2025)

Production Administrator

Scheduled project manager’s duties to guarantee smooth work flow and progression of individual contracted projects

Applied for and followed up on vital project components such as building permits, safety inspections, final inspections, and HOA requirements

Assisted in preparing invoices, work orders, contracts, change orders, and expense reports

Built and maintained customer and supplier/vendor relations

Prepared weekly production reports

Maintained rigorous notes on projects regarding changes, progress, customer communication, project manager involvement, materials ordering, etc.

Scheduled crews to perform all facets of work, including delivery of materials, pick up and cleaning of job sites, and follow up services regarding the completed work

Maintained a consistent record of services required for completed jobs, per warranty and company specifications

Coordinated communication between project manager and customers while documenting all communication

Bordner Home Improvement –Raytown, Mo (July 2021 – April 2022)

Project Coordinator

Assisted the Sales and Production Departments to guarantee project objectives, policies, procedures and performance standards are in accordance with company and contract requirements

Supported in planning and preparing construction schedules and objectives, and monitor progress against established timelines

Assisted in preparing invoices, work orders, contracts, revisions, changes and job cards

Built and maintain customer and supplier/vendor relations

Prepared progress reports

Entered daily job updates in database, notating materials, comments and status

Scheduled crews to perform all facets of work, including matching work requirement to crews skill capability

Made arrangements for materials and equipment for scheduled jobs

Checked job cards for accuracy, making sure material list and any other pertinent information is clear and concise

Scheduled quality control inspections, update quality control results in database

Worked with Project Managers to eliminate any lead time issues

Caretaker (September 2018- July 2021)

Provided full time care for father

Backyard Products LLC – Kansas City, MO (April 2015 – September 2018)

Branch Manager

Delivered a consistently exceptional level of customer service to customers, contractors, and team members

Served as the main point of contact for all incoming phone calls and walk-in traffic

Completed data entry and data management within the sales database

Processed sales and inventory documents such as (but not limited to): work orders and purchase orders

Assisted with inventory schedules, adjustments, and tracking

Caretaker (December 2009- April 2015)

Provided full time care for paralyzed husband

Lee’s Summit R-7 School District – Lee’s Summit, MO (July 2005- December 2009)

Site Technology Specialist

Set up, maintain, troubleshoot technology equipment at district site to support staff and students

Effectively communicate with staff, administration and related technology personnel on problems and troubleshooting

Aligned with staff regarding the status of Help Desk tickets to ensure timely resolution of issues

Maintained a variety of files and/or records (e.g. security access; licenses; Help Desk tickets; software use, building technology equipment; student enrollment in third party programs; etc.)

Maintain software and related inventory for the purpose of ensuring current availability.

Supported building technology equipment and supplies

Assisted staff with various audiovisual equipment

Maintained building technology schedules for the purpose of ensuring resources are used

Provided technology support to students/staff (e.g. general use of lab resources, Google Apps for Education, MS Office, web browsers, etc.)

Nextel Communications – Lenexa, KS (July 1999 – May 2004)

Engineering Site Administrator

Worked with a team of engineers and testers to create and maintain a fully automated end-to-end deployment and testing structure to ensure reliability and quality in software design and deployment

Responsible for projects focused on billing platform and development to minimize the points of failure within the infrastructure, maximize the ability of the team to monitor platform performance and drive customer experience

The Clorox Company – Lenexa, KS (November 1988 – December 1998)

Executive Administrative Assistant

Provided administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf

Maintained thorough and accurate sales tracking stats

Organized meetings, including scheduling, sending reminders, and organizing catering when necessary

Troubleshoot technology equipment

Managed the executive’s calendar, including making appointments and prioritizing the most sensitive matters

Professional Development

Member of VFW Auxiliary Post 5789

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