Dawn McCray
Hky / Lake Norman ***** / *****
828-***-**** Hours of Availability : M – Sa 5a – 7p ; Sun 3p – 7p ********.*************@***.***
WORK EXPERIENCE
Healthcare Coordination & Compliance
Hospital Affiliated Vendor & Hospital Ordered Services Alignment 12/2015 - 10/2020
51,000+ hours supporting hospital-ordered imaging & medication workflows. Zero-defect documentation. High-acuity across multi-clinic environments. SUMMARY Outpatient-only, vendor-aligned candidate with strong dual-path alignment: Imaging Support + Pharmacy Tech (Alternative Pathway). High-reliability, documentation-strong, safety-aligned 8-hour shift environments only.
CORE SKILLS • Documentation adopted as PCP Practice-wide clinical excellence continuum of care to all incoming family patient caregivers
• Outpatient imaging workflows Order verification & patient identification
• Radiology scheduling & pre-visit readiness
• Medication workflow support • Chain-of-custody awareness
• Audit-ready documentation • Vendor–hospital communication
• Safety-aligned decision-making
Account Stewardship — Concentrix
Workflow stabilization, compliance alignment, cross team communication 04/2023 - 11/2025
• Workflow stabilization, compliance alignment, cross-team communication. High-Value Logistics —
High Value Logistics — CRST International
CDL A OTR High Value Load Drivers
01/2012 - 02/2015
CRST International (2012–2015)
• Chain-of-custody & safety-first documentation discipline. EDUCATION
NC Board of Pharmacy
Alternative Pathway Eligible
• NC Board of Pharmacy: Alternative Pathway Eligible
• PTCB Certification: Employer-sponsored ready Outpatient Imaging Support & Radiology Operations pathway readiness
• Eligible for employer-sponsored PTCB training;
experienced State-Sanctioned HPOA ; PCP oversight 5 yrs medical dispensation + oral chemo PTCB Certification
Eligible for employer-sponsored PTCB training; experienced in patient identification, order verification, and safety-aligned clinical workflows. Advertising Graphic Design & Communications / General Education Hky, NC Catawba
A.G.E. ; A.A.S. in Advertising Graphic Design + Communications, GPA: 3.2 Hours of Availability : M – Sa 5a – 7p ; Sun 3p – 7p 2004 - 2007