Motivated CDL Driver and Customer-Driven Professional

Paul Hannay

***** ***** ***** ** **, Albuquerque, NM 87121 US • 505-***-**** • **************@*****.*** Detail-oriented professional.

Adhered to safety protocols.

Motivated Motor Coach Operator.

Commercial Driver’s License (CDL) Class B with Passenger Endorsement

Accurate logbook management

Motor Coach Operator - November, 2025 to March, 2026 City of Albuquerque - Albuquerque, NM

Maintained full control of the vehicle.

Increased positive feedback across company channels. Maintained full adherence to CDL regulatory requirements. Avoided delays.

Sales Representative - February, 2024 to October, 2025 Extra Space Storage - Salt Lake City, UT

Successfully negotiated long-term contracts with clients. Secured [Award] for best yearly performance.

Consistently exceeded quotas.

Customized solutions for clients.

Collections Representative - June, 2008 to October, 2023 Citibank - New York, NY

Negotiated settlements on large-scale accounts.

Identified patterns in delayed payments.

Negotiated settlements for debts over 600

Developed custom repayment plans.

Collaborated with credit analysis teams.

Collaborated with legal and compliance teams.

Criminal Justice - Bachelor of Arts - 1994

California State University, Fullerton - Fullerton, CA PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

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