Donor Relations & Events Professional

Cami L. Joseph

337-***-**** • ****.******@*****.***

Detailed Oriented • Strong Communicator • Creative • Problem Solver • Motivated Learner • Team Player

Skills & Abilities

Administrative Operations & Office Management

Donor Relations & Stewardship Practices

Event Planning & Coordination (10+ years)

Written & Verbal Communication

Multitasking, Prioritization & Attention to Detail

Microsoft Suite-Word-Powerpoint-Xcel

Raiser’s Edge (RTag), SharePoint, Teamwork

Giftworks / CRM Platforms

Payroll Administration & HR Support

Budgeting, AP/AR & Expense Tracking

Problem Solving & Decision Making

Documentation & Recordkeeping

Customer Service & Relationship Building

Professional Experience

Associate Director of Donor Relations

University of Louisiana at Lafayette Foundation 11/06/2023 – 11/06/2025 - Executed high-level donor relations and stewardship initiatives across acknowledgment, stewardship, recognition, and engagement pillars. - Managed day-to-day gift acknowledgment processes for university leadership, colleges, units, and key donor groups. - Coordinated donor recognition programs, signage, plaques, and on-campus donor experiences. - Served as project manager major donor recognition events, ribbon cuttings, and engagement activities. - Created and implemented engagement and stewardship plans for top prospects in collaboration with Advancement teams. - Oversaw donor relations supply inventory and supported event supply organization. - Collaborated with Advancement Operations to ensure accurate CRM documentation, data capture, and reporting tools. - Assisted Advancement Communications with donor-facing content, special event materials, and run-of-show planning. - Performed administrative duties including mail merges, vendor payments, and document preparation. - Maintained exceptional attention to detail while balancing multiple projects in a fast-paced environment.

Assistant to Director / Membership Manager

Hilliard Art Museum – University of Louisiana at Lafayette 07/2014 – 11/2023 - Delivered high-level administrative support and improved office operations and workflows. - Managed AP/AR operations, expense documentation, reconciliations, and discrepancy resolutions. - Provided software support, staff training, and project-based administrative assistance. - Managed payroll reporting, hiring processes, and employee separation documentation. - Served as liaison between museum and university for HR, budget, and purchasing processes. - Coordinated board and committee meetings, preparing agendas, materials, and communications. - Managed contracts, vendor agreements, and maintenance coordination. - Oversaw documentation, recordkeeping, and compliance procedures. - Led membership recruitment strategies and achieved a 93% member retention rate. - Processed memberships, donations, acknowledgments, and renewal letters. - Supervised security and museum store operations. - Coordinated member socials and exhibit opening receptions.

Customer Service Representative

Cox Communications 01/2009 – 05/2014 - Resolved customer inquiries and prioritized customer satisfaction and retention. - Managed multiple tasks simultaneously with accuracy and attention to detail. - Supported team initiatives to improve service quality and operational efficiency. - Maintained a professional and friendly atmosphere while representing the company. - Earned the “You Make a Difference Award” for ranking in the top 10% for first-call resolution.

Accomplishments

10+ years of event planning, including weddings and fundraising events.

Regained 160 museum members previously disengaged before the pandemic.

Recognized for exceptional customer service and operational excellence.

QuickBooks 101

Bookkeeping 100

Administrative Professional Foundations - Strategic Thinking (Leadership Development)

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