Amanda
Barnes
Data Entry Specialist
CONTACT
,., Stephens, GA
. Amandacbarnes280@gmail
ol
EDUCATION
Aligh school diploma
Winder Barrow High
School
Winder, GA
-W
ay
Oo
“SKILLS
Organized
{Adaptable
«i Compassionate
5 Microsoft Excel
i
3 i
¢ Verbal Communication
* Multi-tasking
& WORK EXPERIENCE
Data Entry Specialist
Unitedhealth Group
©; 2025 - current © Atlanta, GA
* Processed medical, dental, and vision claims, averaging 5,338
records per month
* Systematized demographic information and processed EoB
and CPT codes
Compiled statistical information for monthly reports and
closed terminated records
Consolidated spreadsheets and reporting, increasing
efficiency and saving the company $22K in annual labor
costs in 2019
Data Entry Assistant
Planted
©) 2023 - 2025 © Athens. 1GA
« Updated and alphabetized records for 130+ customers and
employees per week, enhancing accuracy and accessibility
Completed over 3,288 customer orders per month, including
payment logs and refunds
Collaborated with the owner to improve the data system,
resulting in a 27% efficiency increase
* Deployed an automated ordering and payment processing
system, leading to a 51% decrease in manual workload and
improved accuracy
Overhauled filing systems by upgrading to digital online
systems, saving 22 monthly hours in repetitive manual input
Retail Associate
The UPS Store
§ 2021 - 2023 © Travel
« Greeted customers in an approachable manner to optimize
the customer experience
Managed four phone lines, resolving customer questions and
complaints in under three minutes each on average
Acted as the face of the company to customers, providing
exceptional service and exceeding customer satisfaction
targets by 19%
Navigated customer checkout processes in the point of sale
system (POS) six days per week
¢ Trained six new associates in company practices, basic
operating and cashiering procedures