D’Jay R. Dela Peña
Email: **.**********@*****.***
Cell: 782-***-****
Objective:
Dedicated and detail-oriented professional seeking to leverage my skills in office management, administrative and client support to contribute to the Company’s success. Committed to upholding high standards of organization, communication, and professionalism while facilitating smooth operations and enhancing productivity within the company.
Skills/Attributes:
Experienced professional with relevant experience in administrative support roles.
Proficient in arranging and coordinating seminars and conferences efficiently.
Demonstrated ability to supervise and train other workers effectively.
Skilled in recording and preparing accurate minutes of meetings and conferences.
Excellent verbal and written communication skills, with the ability to relay messages effectively and handle electronic inquiries promptly.
Proficiency in compiling data, statistics, and other information using software such as MS Excel, MS PowerPoint, MS Word.
Experience in providing excellent customer service, including greeting visitors, directing inquiries, and addressing concerns promptly and professionally.
Skilled in setting up and maintaining both manual and computerized information filing systems.
Proficiency in typing and proofreading correspondence, forms, and other documents with high accuracy.
Strong computer and technology knowledge, particularly in MS Office applications (MS Excel, MS PowerPoint, MS Word) and ERP system - SAP
Ability to work collaboratively with various teams and departments when necessary
Work Experience:
BHP Billiton Shared Services Philippines Inc., Taguig City, Philippines
Sales Operations Specialist – Order to Cash
March 2018 – February 29, 2024
Managed trade contracts, ensuring compliance and proper documentation.
Coordinated shipping schedule with customer as aligned with the material productions.
Monitored settlements and performed monthly audits for shipments.
Facilitated communication and coordination with traders/suppliers for material transportation.
Arranged shipping; request bills of lading, create invoices and other shipping documents by computer.
ING Business Shared Services Inc., Taguig City, Philippines
Senior Operations Specialist, Trade Finance
January 2015 – March 2018
Oversaw compliance and processing of Letters of Credit.
Developed and updated compliance processes, ensuring team adherence.
Establish work priorities, delegate work to colleague, and ensure deadlines are met and procedures are followed
Security Bank Corporation, Makati City, Philippines
Operations Specialist, International Banking Services Division
December 2007 – January 2015
Handled various Trade Documents such Letters of Credit, Documents against Payment for release to customer upon settlement.
Scan, sort and file documents according to established guidelines
Locate, retrieve, or make copies of documents from files as requested and maintain records.
Reconciliation of Bank’s account being held with other Bank
Ever Gotesco Resources Holdings, Inc., Manila, Philippines
Audit Assistant
December 2006 – August 2007
Conducted audit checks for lessee agreements.
Locate, retrieve, or make copies of documents from files as requested and maintain records of filed and removed materials
Track documents removed from files to ensure that loan out documents are returned.
Pier One Bar and Grill Holding Corp., Pasig City, Philippines
Assistant Kitchen Supervisor
February 2006 – December 2006
Coordinated kitchen staff and managed inventory.
Performed administrative tasks needed in the commissary department.
Helped in preparing ordered food items to be delivered in different restaurant location.
Assisted in basic food preparation.
Lamco International Trading Co., Inc., Pasig City, Philippines
Cost Accounting Staff
August 2004 – February 2006
Managed daily inventory stocks.
Performed investigation and reconciliation to tally actual goods with system inventory.
Education:
Bachelor of Science in Accountancy
Polytechnic University of the Philippines, Mariveles, Bataan, Philippines, June 2000 – May 2004