Versatile Hospitality and Logistics Professional

Jasmine Portis

Phoenix, AZ *****

***********@*****.***

+1-480-***-****

Willing to relocate to: Glendale, AZ - Tempe, AZ - Scottsdale, AZ - Phoenix, AZ Work Experience

Night Auditor/Front Desk Clerk

HomeTowne Studios by Red Roof-Phoenix, AZ

November 2022 to August 2025

Verifying all guest charges, balancing accounts, and ensuring accurate financial records Assisting late- arriving or early-departing guests with check-ins, check-outs, and other requests. Bartender/Server/Manager

Hooters Management Corporation-Phoenix, AZ

January 2023 to July 2025

• Trained and supervised a team of bartenders, providing guidance on drink preparation techniques and customer service

Picker/Packer

Amazon Warehouse-Phoenix, AZ

April 2023 to October 2024

• Efficiently picked and packed customer orders according to established guidelines and procedures Housekeeper/Laundry

Truewwod by Merrill Gardens at Keller-Scottsdale, AZ July 2020 to January 2024

• Resolved customer complaints promptly and effectively, maintaining a high level of guest satisfaction

• Created work schedules for housekeeping staff, balancing workload distribution based on occupancy levels

• Implemented safety protocols and trained staff on proper handling of hazardous materials to ensure a safe working environment

• Assisted in deep cleaning projects during low occupancy periods to maintain the overall cleanliness of the hotel

• Maintained accurate records of room status, maintenance issues, lost items, and special requests

• Collaborated with vendors to negotiate favorable pricing for cleaning supplies while maintaining quality standards

Dietary Aide

The Palazzo Senior Living-Phoenix, AZ

April 2021 to January 2022

• Assisted in the preparation and serving of meals to patients, ensuring adherence to dietary restrictions and preferences

Education

High school or equivalent

Carl Hayden High School-Phoenix, AZ

February 2016 to Present

9th

Skills

Commercial cleaning Night audit Carpet extractors Faxing Floor care Appointment scheduling Recruiting Hotel housekeeping management Phone etiquette Customer service Asana Microsoft Office Dietary aide experience Hotel cleaning experience Pizza experience Household staff supervision Home care Food preparation Google Workspace Memory care Manufacturing Vacuum cleaners Phone communication Disinfecting cleaning technique Merchandising Report writing Manufacturing company experience Numeracy Hotel housekeeping

- Hotel housekeeping experience (6–10 years) Janitorial experience Steam cleaning technique Hospitality RF scanner Providing product information Beverage refills Cleaning (upholstery maintenance) Hotel guest account management English Food service Typing Multitasking File organization Classroom experience Nursing home experience Driving Salesforce Conflict management Drive-thru operation Assisting with ADLs Notion Order picking Customer support Quick service & fast food restaurant Materials handling Hotel room trash removal CPR Concession stand experience Office experience Floor cleaning Food industry Sales support Mobility assistance Microsoft Access Dispatching Hotel management Resort Computer operation Packaging Customer needs analysis Butler experience Household event coordination Dispatch software communication Senior care Stock rotation Host/ hostess experience Bartending Microsoft Teams Hotel and accommodations guest inquiries Outside sales Delegation Team management Customer communication Restaurant management Laundry Sanitation Cleaning Client interaction via phone calls Filing Report preparation Organizational skills Barista experience OpenTable Nutrition Vital signs Cashiering Hotel bathroom cleaning Experience with children Plumbing Mailchimp Record keeping Dementia care Cross- selling Zendesk Writing skills Planograms Individual consumer customer service Closing sales Warehouse experience Basic math Retail math Floor buffers Deli counter experience Steam cleaners Food handling Food production Hotel and accommodations guest check-in Mentoring Bar Project coordination Home coordinator experience Household manager experience Project reporting Calendar management Fast casual experience Care plans Hotel and accommodations guest issue escalation Mail processing Grammar Experience Analysis skills Technical sales Drink service Guest services Business development Dietary department experience Supervising experience Simple food item preparation Upselling VPN Industrial cleaning Sanitation procedures Account management Order taking Patient care Hotel public area cleaning Office equipment routine maintenance Food truck experience Greeting customers Alzheimer's care Correspondence management Local attractions guest recommendation Cafeteria experience Hotel and accommodations guest complaints handling Outbound calling Hotel mirror cleaning HIPAA Bussing Chemical agent handling Caregiving Household budget management Estate manager experience Event planning Sweeping Cleaning cooking equipment QuickBooks Resident's rights Load & unload Hotel guest requests Management Client services Pastry experience Guest relations Hotel room supply stocking Hotel linen replacement Time management Order fulfillment Cash handling Technology sales Word processing Home health Menu planning Food service workstation cleanliness Credit card payment processing Kitchen experience Staff training Home & community care Negotiation Technical troubleshooting support Inventory management Microsoft Word Custodial experience Trello Order assistance Scanning Dishwashing Brooms Retail sales Bathing assistance Relationship management Office supply management Working with people with developmental disabilities Hotel experience Hospital experience Interpersonal skills Cash register Cooking Communication skills Customer complaint resolution Food safety Wiping cleaning technique Scrubbing cleaning technique Sales Meeting scheduling Presentation preparation Estate household management Casual dining experience Serving First aid Assisted living Attention to detail Windows Food Handling Guest reservation booking monday.com Heavy lifting Product demos 4G/LTE Restaurant Experience Meal preparation Invoice processing Interviewing Table cleanliness maintenance Travel scheduling Managing hospitality teams Patient monitoring Wireless sales Hospice Confidential information handling 5G Food & beverage industry Patient interaction Working with high schoolers Prospecting Slack Photocopying Live chat OSHA Inside sales Hotel room cleaning Restaurant experience Training & development Computer literacy Sanitizing cleaning technique HVAC Polishing Mops Leadership Microsoft Excel Coffee experience Phone answering Accounting Outdoor work Zoom Stocking Hotel bed making Computer skills Patient transport SharePoint Marketing Math Basic knife skills Front desk Customer relationship management Customer inquiry handling Purchasing Behavioral health Multi-line phone systems Kitchen management Employee relationship building Food service management Flexibility Sanitizing surfaces HubSpot Xero Hotel toiletries replenishment Languages

• English

Certifications and Licenses

Driver's License

CPR Certification

ServSafe Alcohol Certification

Food Handler Certification

Basic First Aid certificate, Any valid issuer for CA ServSafe Food Handler Certification

Food Safety Certification

Life Insurance License

First Aid Certification

ServSafe

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