Receptionist / Administrator with Strong Admin Skills

SUE-ELLEN NTOZAKHE NDAWE

Receptionist / Administrator

I am a dedicated professional with a strong background in reception and administrative roles. My experience in managing reception areas, handling customer inquiries and providing administrative support, shows my ability to multitask and deliver excellent customer service. My skills in communication, computer proficiency and teamwork, have equipped me well to contribute effectively to any organization. I am looking towards expanding the experience that I have gained and increasing my knowledge by looking for better opportunities and challenges PROFESSIONAL SKILLS

• Project Support

• Guest Relations

• Organised

• Adaptability

TECHNICAL SKILLS

• Financial Administration

• Project Coordination

• Microsoft Office (Word, Excel, PowerPoint, Projects, Outlook)

• Logistics & Procurement

WORK EXPERIENCE

Kyalami Hills Lifestyle Complex Gym

Receptionist 06/2022- 03/2024

- Open/Close gym

- Filing

- Maintenance (packing of equipment, making sure people adhere to the rules and regulations)

- Responding to queries

- Assisting new members with filling in forms

- Assisting with events (planning, resourcing material/equipment, execution and clean up) IDC

Receptionist (Temp) 12/2019

- Answering telephone and taking messages

- Maintain reception area

- Guiding visitors to waiting area

SUE-ELLEN NTOZAKHE NDAWE

Receptionist / Administrator

Contact Number: 081-***-**** Email: ****.*****@*****.*** Boniswa Corporate Solutions

Administrator (Promoted) 07/2012- 04/2017

- Providing administrative support to Project Manager

- Monitor project progress and address potential issues

- Report on project performance

- Ordering Equipment

- Point of contact for responsible sites

- Ensuring completion of sites

- Invoicing

- Preparing quotations

- Liaising with suppliers

- Issuing purchase orders

- Assisting H&S Officer with documentation for safety files

- Assisting with Tender documentation

- Assisting with preparation of functions/events

- Assisting with PA duties to CEO

- Ordering of stationary

Boniswa Corporate Solutions

Receptionist 09/2010- 06/2012

- Filing, Scanning documents

- Answering telephone

- Keeping Daily register and maintaining personal files of Employees

- Booking flights and accommodation for employees

- Supplying of documentation to contractors

- Ordering of stationary

- Booking vehicles for service

- Creation of purchase orders and invoices

- Handling vehicle insurance

- Compiling CV’s for Boniswa Recruitment

- Arranging interviews

- Enrolment of new employees

- Performing any other duties assigned to me

SUE-ELLEN NTOZAKHE NDAWE

Receptionist / Administrator

Contact Number: 081-***-**** Email: ****.*****@*****.*** Sun 1 Hotel

Front desk / Receptionist 02/2010 - 09/2011

- Making Reservations- Telephonic and walk-ins

- Maintaining the reception area

- Answering the phone

- Dealing with guests’ enquiries/complaints

- Faxing Filing documents

- Balancing Cash Float

- Banking

- Checking guests in/out (Fidelio)

Umkhonto Lodge

Receptionist/Front Desk 08/2009 – 01/2010

- Housekeeping

- Bookings (Telephonic and Walk-ins)

- Administration (Updating spreadsheets, issuing receipts, banking)

- Guest complaints

- Telephonic enquiries

EDUCATION

Studied at : Tshwane University of Technology

Course : Tourism Management

Year : 2007-2010

Graduated : National Diploma

Studied at : Tshwane University of Technology

Course : Adventure Tourism Management

Year : 2006

SUE-ELLEN NTOZAKHE NDAWE

Receptionist / Administrator

Contact Number: 081-***-**** Email: ****.*****@*****.*** High School Attended : Northview High School

Highest Standard Passed : Grade 12

Year : 2005

Achievements : Nominated as custodian – 2004 / 2005 Certificates

Sun 1 hotel

Certificate: Accor Fundamentals May 2010

Certificate: Telephonic and check in procedures May 2010 Fidelio training May 2010

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