Enterprise Supply Chain & Operations Executive /analysis

Alyssa Mitchell, MBA

Baltimore, MD Metro Area Washington, DC Region 410-***-****

*****************@*****.*** www.linkedin.com/in/alyssa-mitchell-mba

Enterprise Integrated Supply Chain & Operations Executive

Driving Global Strategy, Logistics, Materials Management, and System-Enabled Transformation

Enterprise supply chain and operations leader translating business strategy into scalable operating models, integrated supply chain systems, and measurable financial outcomes across complex, multi-site manufacturing and distribution networks. Proven experience managing large operational supply chain spend across logistics, materials, and operational services, optimizing cost, service, and working capital performance. Trusted partner to executive leadership in shaping supply chain strategy, leading large-scale cross-functional organizations, influencing sourcing and operating decisions to drive enterprise transformation. Experienced in deploying ERP-enabled solutions (SAP S/4HANA) and data-driven planning capabilities, including AI-enabled forecasting, with working knowledge of global trade, sourcing, and supply chain risk principles. Applies Lean principles, standard work, and structured problem-solving to drive continuous improvement and operational excellence. Brings a systems-oriented approach to building standardized processes, KPI frameworks, and governance models that scale across regions, supporting globally sourced materials and logistics requirements.

Core Leadership and Technical Expertise

●Enterprise Supply Chain Strategy & Multi-Site Operations

●Strategic Sourcing, Materials Management & Vendor Relationship Management

●Integrated Business Planning (IBP, S&OP, SIOP, S&OE)

●Inventory Optimization, Replenishment & Working Capital Governance

●Warehouse, Logistics & Network Design (3PL, Warehousing, Transportation)

●Cost Optimization, PPV Improvement & Supply Chain Financial Performance

●Supply Chain Risk Management, Regulatory Compliance & Quality Assurance

●KPI Governance, Performance Management & Operating Systems

●ERP & Digital Enablement (SAP S/4HANA, Oracle, WMS, TMS, AI-Driven Planning)

●Cross-Functional Leadership & Enterprise Transformation

Professional Experience

GAF MATERIALS CORPORATION, Baltimore, MD

North America’s largest manufacturer of commercial and residential roofing materials

Transformation Director, Enterprise Process Owner (January 2024 to November 2025)

Enterprise transformation leader driving SAP S/4HANA-enabled supply chain and manufacturing transformation across 30+ sites, aligning strategy, sourcing, planning, and execution to improve scalability, cost performance, and operational consistency

●Defined future-state integrated supply chain operating models, aligning strategic sourcing, materials management, planning, and manufacturing execution to enable scalability, risk mitigation, and cross-functional decision clarity

●Architected multi-phase transformation roadmap, embedding governance, decision rights, stakeholder engagement, and execution milestones to support structured, scalable ERP deployment

●Translated cross-functional analysis into executive-level recommendations across ERP, procurement, IBP, and network design within the supply chain, incorporating cost, service, and capacity trade-offs to support enterprise decision-making

●Established KPI-driven performance management systems and Lean-based operating practices, enabling structured problem-solving, continuous improvement, and improved operational visibility across the network

●Presented strategic alternatives to executive steering committees and led cross-functional alignment forums. Drove go/no-go (ERP), capital allocation decisions supporting a $36M network expansion, and procurement centralization (24% optimization) by evaluating cost, capacity, service, and risk trade-offs through coordinated cross-functional alignment

●Influenced enterprise sourcing strategies and supplier collaboration to support capacity expansion, material availability, and cost control by providing planning, inventory, and network insights to support make/buy and sourcing decisions

Senior Supply Chain Manager (March 2016 to December 2023)

Directed end-to-end supply chain operations across materials management, planning, logistics, distribution, and inventory planning within a large-scale manufacturing network

●Led materials planning, warehousing, replenishment, and logistics to sustain 98%+ service levels while optimizing COGS, inventory, and working capital

●Negotiated 3PL, carrier, and supplier agreements, reducing total supply chain spend by 14% and improving sourcing stability and service performance

●Deployed WMS, TMS, and digital logistics tools, improving throughput by 30% and achieving 99.8% order accuracy

●Improved forecast accuracy from 0% to 75% by implementing AI-enabled demand signals and predictive models

●Delivered $500K+ in annual savings through logistics optimization, supplier improvements, and process automation

●Partnered with manufacturing and sourcing teams to implement supplier performance scorecards, stocking agreements, and PPV-driven cost improvements

●Designed and launched distribution and fulfillment centers and optimized network flow strategies during peak demand, improving throughput, delivery performance, and efficiency under capacity constraints

●Implemented inventory and replenishment strategies (Kanban, cycle counts), improving inventory turns and reducing excess and obsolete inventory

●Developed KPI frameworks and performance routines, improving productivity by 10% and enhancing operational visibility

●Ensured DOT, OSHA, and broader regulatory compliance requirements for domestic and global material transport

UNITED PARCEL SERVICE, Baltimore, MD

World's largest package delivery company and a leading global provider of specialized transportation and logistics services

Director of Operations (January 2014 to March 2016)

Senior leader responsible for high-volume multi-site operations processing 30M+ packages annually across 24/7 environments

●Led large-scale operations across distributed facilities, managing workforce of 500+ employees and driving performance across safety, service, and cost metrics

●Developed and executed operating strategies aligned with enterprise objectives, reducing costs by 23%

●Ensured compliance with operational, safety, and regulatory requirements, including regulated and temperature-sensitive logistics flows (medical and perishable goods), ensuring chain of custody, compliance, and service integrity

●Implemented KPI-driven performance systems, standard work, and structured problem-solving routines, reducing service defects by 40% and driving continuous improvement across operations

Director of Engineering (January 2012 to December 2013)

Directed engineering strategy, enterprise planning, and P&L alignment across a $720M network, aligning labor, equipment, and facility capacity with business plan targets through data-driven forecasting and work measurement

●Facilitated cross-functional teams to diagnose operational constraints and implement Lean-based process and engineering solutions, improving throughput, execution consistency, and overall network performance

●Designed and optimized material handling systems and automation solutions, improving throughput, labor efficiency, and network performance across multiple facilities

●Applied work measurement, capacity modeling, and standardized performance management systems to optimize labor, resource allocation, and cost performance across sites

Early Career Leadership Experience

●Progressive leadership roles across logistics, industrial engineering, and operations, including early experience managing quick-service food operations, providing foundational exposure to multi-unit food service environments.

Education

Master of Business Administration, Technology Management, University of Phoenix, Columbia, MD

Bachelor of Science, Mechanical Engineering, Howard University, Washington, D.C.

Certifications & Awards

●APICS Supply Chain Procurement Certificate — ASCM, 2025

●APICS CSCP (Certified Supply Chain Professional) — In Progress, Expected 2026

●Women in Manufacturing Award (2023) - GAF Materials

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