Customer-Focused Care & Administrative Professional
Resume:
Amanda Ornelas
**** * ******* *** *** Apt *** Seguin, TX 78155
*********@*****.***
Professional Summary
Diligent professional with 6+ years of customer service and cleaning experience, skilled in maintaining organized, spotless environments. Demonstrates proficiency in administrative duties and home care support, ensuring efficiency and friendly service in fast-paced settings. Adept at teamwork, attention to detail, and following structured guidelines to meet high cleanliness standards. Work Experience
Customer Service Representative
InfoPro International-Seguin, TX
August 2023 to Present
• Greeted and assisted customers daily, ensuring a welcoming and friendly environment for all guests.
• Scheduled appointments and managed travel arrangements, maintaining organized and efficient operations.
• Maintained accurate records of time cards and schedules, supporting smooth shift transitions.
• Assisted with payroll and administrative duties, demonstrating attention to detail and reliability.
• Stepped in to oversee operations in the absence of management, ensuring all tasks were completed on time.
Housekeeping Supervisor
Amanda's cleaning services-Seguin, TX
June 2020 to Present
I started my own cleaning services back in 2020 because I needed to take care of my sick mother at the time and I needed to be my own boss so I could work when could and be off when needed for however long I was needing to at that moment... I cleaned from top to bottom, swept, mopped,washed dishes, washed clothes ~ organized all clothes, washed and dried them, ironed and hung them, and organized where they went I also vacuumed, steamed rugs (when needed/when specifically asked) threw trash,dusted and organized and moved furniture around sometimes very lightly Home Health Aide
In Home Support Services (IHSS)-Seguin, TX
February 2021 to June 2023
• Provided compassionate care and support to clients, ensuring their comfort and well-being at all times.
• Assisted with daily living activities including feeding, bathing, grooming, dressing, & laundry as well making sure to maintain a clean and organized environment.
• Administered medication and monitored patient needs, demonstrating attention to detail and reliability.
• Performed light housekeeping tasks, such as laundry and cleaning, to maintain a safe and sanitary home.
Cashier and Customer Service
Valero-Seguin, TX
July 2016 to July 2018
• Opened and closed the store, ensuring all tasks were completed accurately and on schedule.
• Provided excellent customer service and handled cash transactions with attention to detail.
• Ordered, stocked, and organized merchandise, maintaining a clean and orderly environment.
• Collaborated with team members to ensure smooth daily operations and guest satisfaction. PCA Personal Care Assistant
FE CARE INC-Seguin, TX
May 2012 to March 2016
• Assisted elderly and clients with disabilities in daily living activities, ensuring comfort and safety.
• Supported clients with medication, bathing, dressing, cooking, and cleaning tasks.
• Maintained a clean and organized living environment, including laundry and housekeeping duties.
• Provided attentive and compassionate care, fostering a positive and supportive atmosphere. Education
GED
Seguin, TX
August 2025 to Present
Skills
Laundry Cleaning Experience Organizational skills Attention to detail Customer service Hospitality Teamwork Communication skills Phone etiquette Time management Bilingual English Spanish Data entry Quality control Languages
• Spanish - Intermediate
Additional Information
I am currently in school now doing my GED, I just started doing it January of 2026 & hoping to be done by the end of this year, & after I'm done I'm praying to start a college career in the medical field (not sure of what just yet) by the summer of 2027
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