Operations Research Analyst and Decision Science Specialist

Michael E. Glazer

Chesapeake, VA ***** 978-***-**** *****@*******.***

www.linkedin.com/in/mglazerit/en

Summary

OPERATIONS RESEARCH SCIENTIST SUPPLY CHAIN OPTIMIZATION DECISION SCIENCE

Operations Research and Decision Science professional with 10+ years of experience developing optimization, simulation, and data-driven decision models to improve operational performance across logistics, supply chain, and complex systems.

Proven ability to translate real-world business problems into mathematical and analytical models, delivering actionable insights that improve resource allocation, production planning, and system efficiency. Strong background in Python, R, SQL, and simulation tools, with experience supporting large-scale government and logistics operations.

Skilled at collaborating with cross-functional stakeholders to deploy decision-support tools and analytical solutions in operational environments.

Technical Summary

Operations

Research Methods: Linear Programming (LP), Mixed Integer Programming (MIP), Simulation Modeling, Optimization

Supply Chain & Operations: Inventory Optimization, Demand Forecasting, Logistics Modeling, Resource Allocation

Programming & Tools: Python (Pandas, NumPy), R, SQL, SAS

Simulation & Modeling: ExtendSim, Monte Carlo Simulation, Bayesian Networks

Data & Visualization: Tableau, Excel (Advanced), VBA

Systems: SAP ECC, MS Access, JMP, Minitab

Professional Experience

Insight Global, Virginial Beach, VA Nov 2025 – Present Logistics Data Analyst for the Military Sealift Command (Consultant)

oAnalyze and integrate large, disparate datasets (logistics, operational, and performance data) to generate insights supporting business and operational decision-making

oPerform large-scale data integration and transformation using SQL, Python, and R to support decision modeling and performance optimization

oDevelop recurring and ad hoc reporting to monitor key performance metrics and support strategic planning initiatives

oTranslate analytical findings into actionable recommendations and communicate insights to cross-functional stakeholders through reports and visualizations

oIdentify data quality issues and apply data cleansing and transformation techniques to ensure accuracy and reliability of analysis

oSupport data-driven decision-making by delivering insights that influence operational strategy and process improvements

Air Force Civilian Service, Langley AFB, Hampton, VA Nov 2024 – Aug 2025 Operations Research Analyst (Temporary Employee)

oApplied statistical and analytical methods to evaluate operational performance and support data-driven planning and optimization decisions

oDeveloped dashboards and analytical tools enabling leadership to assess resource allocation and system efficiency

oTranslated complex analytical outputs into actionable recommendations for mission planning

oCollaborated with stakeholders to align analytical models with operational objectives

INDUS Technology, Inc., Chesapeake, VA Jan 2023 – Nov 2024

Technical Data Analyst – Operations Analytics for the Navy (Contract)

oAnalyzed logistics and operational data supporting planning, scheduling, and performance optimization efforts

oDeveloped automated reporting and workflow tools using Excel VBA to improve decision-making speed and accuracy

oDesigned data structures to support scalable analytics and future modeling initiatives

Versar Global Solutions, Elizabeth City, NC Mar 2020- Jan 2023

Journeyman Operations Research/Data Analyst at USCG Advanced Logistics Center (Contract)

oDeveloped decision-support and optimization-oriented models to guide inventory management, demand forecasting, and logistics strategy

oApplied forecasting and statistical modeling to improve inventory positioning and resource allocation across distributed systems

oConducted simulation and exploratory analysis to identify key drivers of operational performance

oDelivered insights that improved supply chain efficiency and planning effectiveness

Quantum Research International, Arlington, VA Oct 2019 - Jan 2020

Senior Operations Research Systems Analyst at the Pentagon (Contract-temporary assignment)

oServe as Resource Integrator for Army Requirements Oversight Committees in support of technology and equipment upgrade decisions

Frontier Technology, Inc., Arlington, VA Oct 2017 - Oct 2019

Staff Operations Research Analyst at the F35 Joint Program Office (Contract)

oSupported supply chain optimization efforts using the Joint Affordability Model (JAM), incorporating spare parts optimization algorithms (OPUS Suite)

oModeled supply chain scenarios to evaluate cost-performance tradeoffs and system-wide impacts

oConducted cost-driver analysis to support strategic affordability initiatives

oTroubleshot and enhanced modeling tools using R and data analysis techniques

Innovative Decisions, Inc., Vienna, VA Mar 2016-July 2017

Analyst (Contract)

oDeveloped and implemented discrete-event simulation models (ExtendSim) to evaluate system performance and operational risk

oBuilt Bayesian network models (Netica) to analyze probabilistic system behavior

oLed modeling efforts supporting security and staffing optimization scenarios

oMaintained and enhanced resource allocation models (Access/VBA-based systems)

UPS, Atlanta, GA June 2015 - Aug 2015

Intern- GBS Industrial Engineering

oDeveloped exceptions to contact ratios, identified customer experience opportunities, data mined, and presented findings and recommendations for call center contact reduction and associated cost savings

oTools used included MS Access, MS Excel, and MS PowerPoint

Comtech, LLC, Reston, VA Oct 2014 - Feb 2015

Supply Chain Operations Research Analyst to the US Navy (Contract-remote)

oWorked on NAVY SAP ERP Supply Chain System (SAP ECC) analyzing data, and ordering equations

oSAP data analysis using Excel and MATLAB included repair time and production lead time efforts to resolve system discrepancies and verify forecast models. Discrepancies were quantified and data visualized using histograms and generated confidence intervals built in MATLAB.

Woodside Global Partners, San Francisco, CA Nov 2013 - Jan 2014

Quantitative Analyst to client Cisco Systems (Contract-remote)

oProvided consulting services to assess Cisco’s new call center metrics environment

oCreated ROI and IRR proposals, using EXCEL, for Cisco Systems call center transformation efforts

oInfluenced decisions regarding cost and performance relationships of alternative call center staffing postures

Hi-Tec Systems, Egg Harbor Township, NJ July 2012 - Jan 2013

Operations Research Analyst to the FAA (Contract-part of government sequestration)

oProvided decision support and data analysis for the FAA William J. Hughes Technical Center

oCollaborated on a project to assess how underreporting of aircraft incidents affects reliability estimates of transport aircraft systems

oConducted comparative analysis of aircraft maintenance incident underreporting, using Excel to identify key areas of concern

Graduate Studies in Industrial Engineering Aug 2011 – May 2015

oGraduate projects in Analytics, Operations Research, Continuous Process Improvement

Beacon Health Strategies, Boston, MA Nov 2010 - July 2012

Data Analyst / Application Developer

oAnalyzed health claims data to verify the validity of claims against client records using Excel

oDesigned and implemented corporate website module in VB/ASP.Net for new client implementation

oDesigned and implemented reporting requirements and SSIS packages for external clients

oMaintained, supported, and troubleshot all data import /export jobs for the FlexCare patient management system

Madison Resource Funding, Portsmouth, NH Mar 2009 - Nov 2010

Consultant/ Hourly Employee – Programmer / Business Analyst

oProvided programming production support for a legacy payroll application written in Access VBA and SQL Server. This was part of an IT effort to automate manual processes and bring the IT department into "modern" times using .NET technologies.

oPerformed Use Case Analysis to establish a base line for rewrite of legacy system.

Other Full-Time Experience:

Work included decision analysis modeling and optimization using Expert Choice/What’sBest! to influence budget decisions for NOAA researchers, Microsoft programmer/analyst roles, healthcare systems design, and operations research consulting for the FAA.

Education

Iowa State University Ames, Iowa

M.Eng. in Industrial Engineering (Operations Research focus)

The George Washington University Washington, DC

MBA Major in Decision Systems

University of Massachusetts Amherst, MA

BS Industrial Engineering & Operations Research

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