Accounts Receivable & HR Assistant
Resume:
Linda Thomas
Human Resource Assistant/Accounts Receivable
Thomasville, NC 27360
******************@***********.***
Professional Summary
Dedicated adult seeking to take next career step with a respected employer. Strong work ethic, professional demeanor, and great work initiative. Deep desire to share my skills, talents, and work experience in my next career. Work well independently or within a team. Authorized to work in the US for any employer
Work Experience
Senior Customer Service Account Mgr
VERELLEN-High Point, NC
December 2018 to Present
• Help train new hire in customer service
• Maintain customer orders from data entry until they are delivered.
• Assist customer’s answering phone calls and emails
• Mange over 500 accounts
• Make sure all paperwork is compiled together to complete orders for the plant.
• Attends Fall and Spring Markets assisting with appointments, etc. Human Resource Assistant/Accounts Receivable
CV Products-Thomasville, NC
September 2012 to August 2018
• Maintains employee information by entering and updating employment and status-change data.
• Created spreadsheets, and executed daily reports for accounts payable/receivables
• Provides payroll information by collecting time and attendance records.
• Maintains employee confidence and protects operations by keeping human resource information confidential.
• Executed daily reports on accounts payable and accounts receivable
• Posted all checks for accounts receivable, by recording cash, checks, and credit card transactions and processed customers purchase orders
• Greeted visitors, back-up receptionist; answered multi-line switchboard
• Provides payroll information by collecting time and attendance records.
• Collect on accounts by sending invoice reminders and communication with customers via phone, email, fax or mail
Customer Service Representative/Accounts Receivable Mohawk Industries-Greensboro, NC
September 2007 to December 2011
• Post customer payments by recording cash, checks, and credit card transactions
• Conducted inbound phone and outbound calls
• Called customers on past due accounts
• Handled complex customer's inquiries, problems and non-routine matters
• Expedited orders with production and/or shipping
• Worked directly with production/planning regarding the status of back-orders
• Assisted in departmental reporting, tracking, and special projects as assigned
• Processed customer calls pertaining to order entry, purchase order status, and provided information Cashier
Guilford County Schools-High Point, NC
December 2004 to September 2007
• Prepared bank deposits daily, monitored cash management to maintain daily zero balance
• Supervised staff of five and improved their performance Customer Service Representative
Thornton Furniture Carrier-High Point, NC
January 1995 to July 2004
• Answered multi-line phone system and transferred calls to appropriate designation
• Typed various correspondences, operated copier and fax machine
• Maintained filing and scanning for personnel, and performed data entry for customer orders Education
Medical Health & Office Technology-Accounting
Brookstone College-Greensboro, NC
September 2006 to June 2008
Skills
DATA ENTRY Payroll Accounts Receivable RECEPTIONIST Google Suite CUSTOMER SERVICE Excel Sage RECEIVABLES Human Resources Training Account management
Certifications and Licenses
Certified Notary Public
July 2011 to October 2027
Additional Information
Core Competencies
Microsoft Word, Excel, PowerPoint Self-Motivated Data entry Customer Service Accounts Payable/Receivables HR Assistant Receptionist Time Management
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