Multi-Role Operations & Care Professional

Jodi Moore

Mineral Wells, TX 940-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Versatile professional with over 10 years of experience across healthcare, retail management, and personal care. Proven track record in team leadership, complex scheduling, and crisis resolution. Seeking a role that leverages strong communication skills, technical proficiency in Microsoft Office/CRM software, and a dedicated work ethic to drive organizational success in a remote or office environment.

CORE COMPETENCIES

Operations: Store Management, Payroll, Inventory Control, Scheduling. Technical: Microsoft Office (Excel, Word, PowerPoint), CRM Software, POS Systems, Data Entry.

Communication: Conflict Resolution, Bilingual (English/Spanish), Relationship Management. Specialized: Home & Community Care, Case Management, Compliance & Charting. PROFESSIONAL EXPERIENCE

Home Health Aide Consumer Direct Care Mineral Wells, TX February 2018 – Present

Provide high-level, empathetic care and community support for clients, ensuring all medical and personal needs are met with dignity.

Maintain accurate daily charting and documentation, ensuring compliance with healthcare regulations.

Manage complex schedules and coordinate with families and medical professionals to streamline care.

Assistant Manager O'Reilly Auto Parts Mineral Wells, TX September 2015 – October 2018

Directed daily operations, including opening/closing procedures and financial oversight (cash handling and deposits).

Optimized staff scheduling and managed a diverse team to ensure peak performance and customer satisfaction.

Resolved high-pressure situations involving disgruntled customers and employees with professional mediation.

Utilized specialized computer management systems for inventory tracking, planograms, and point-of-sale (POS) operations.

3/2/26, 4:33 PM Google Gemini

https://gemini.google.com/app/22af1cfe419aa587?cros_source=c&cros_standard_activation=true 1/2 Resident Assistant Serenity Estates Mineral Wells, TX August 2014 – December 2015

Administered medications and maintained detailed medical records (charting) for residents. Fostered a positive living environment by proactively addressing resident needs and organizing daily activities.

Utilized time management and technical skills to balance caregiving duties with administrative requirements.

EDUCATION & SKILLS

Education: High School Diploma / GED – Mineral Wells, TX Technical Skills: Computer Operation, iOS/Mobile Devices, Typing, Basic Math, Manual Handling.

Certifications: Valid Driver’s License.

Languages: Bilingual (English & Spanish).

If the formatting looks a bit off when you paste it, just let me know in the chat and I can help you clean it up!

Would you like me to rewrite any of these bullet points to focus more on your "Computer Skills" if you're applying for a tech-heavy remote job? 3/2/26, 4:33 PM Google Gemini

https://gemini.google.com/app/22af1cfe419aa587?cros_source=c&cros_standard_activation=true 2/2

Contact this candidate