Operations Leader with Process Excellence and Vendor Relations
Resume:
*******.*****.***@*****.***
Brandon Vizzi
Proactive and results-driven Operations Manager with extensive, multifaceted experience in optimizing
operational efficiency, collaborating with cross-
functional teams, and aligning processes with
organizational goals. Adept at developing strategic partnerships and external vendors to drive
performance and ensure seamless execution.
Recognized for a hands-on leadership style, strong organizational acumen, and a creative, solutions-
focused approach to problem-solving in fast-paced
environments.
2024-Present
Quality Assurance Supervisor
My Smart House
• Managing quality control on all projects
milestones from project initiated to complete,
ensuring team members adhere to procedural
duties from design, funding, construction and
activation
• Policy implementation, execution and
enforcement allowing for a 33% reduction in
revisions.
• Accountability throughout departments
2014-present
Operations Supervisor
My Smart House
• Modernized and improved operational
procedures to increase efficiency and
profitability while controlling costs such as labor and preventing waste
• Market research along with process/training
development integral in expansion to NY and TX
markets
• Directed team of 20, between three regional
markets, development of service network,
including implementation of quality assurance
policies and introduction operational standards
• Devised, deployed and monitored processes to
boost long-term business success and increase
profit levels 25%
2014
A.S Business Admin
Erie Community College
2019
A.A.S Information
Technologies
Erie Community College
• Creativity
• Leadership
• Training/Mentorship
• Information Technology (IT)
• Quality Assurance
• Problem solving
• Teamwork
• Vendor/Client Relations
• Communication
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