Nickeyia McCain
Administrative Assistant/Trainer
**** ******* ****, ******** **, 30213
********@*****.***
Summary
A long history of providing excellent client relations and servicing
Able to remain focused and productive in stressful situations
Effective oral and written communication skills
Able to work independently with little supervision or as a team member
Able to Demonstrate organizational and time management abilities
Managerial skills of managing ten to forty employees at a time
Four Year experience as a trainer, training more than 300 employees
Licensed Notary
EDUCATION —
EXPERIENCE
03/10/20012 - Bachelor of Applied Science in Paralegal Studies, Kaplan University
April 2024 – Presently
Part-Time Administrative Assistant
Answer and direct phone calls, emails and general inquiries in a professional manner.
Maintain organized filing systems (both digital and physical).
Assist with scheduling meetings, appointments, and events.
Prepare documents, reports and correspondence as needed.
Support data entry and database management
Assist with basic bookkeeping tasks and record keeping
Coordinate office supplies and maintain inventory.
Provide general administrative support to staff and leadership.
2013 - Presently
Administrative Assistant II/Manager/Trainer •Fulton County Voter & Registration
Manage polling location.
Open and closing polling location.
Making sure proper procedures are followed throughout the day.
Managed Five to Ten employees at Polling location.
Trainer of over 300 employees at a time
Responsible for creating training material
Complete all necessary paperwork at the end of the day.
Making sure every polling location is within compliance
2013 -2016
Legal Secretary I • GA Department of Human Services
Works closely with DCSS staff to learn specific system and project requirements
Review and analyze case notes to determine the required next steps based on established decisions.
Updates case action data on the DCSS computer system.
Located and filed necessary cases for appointments and court dates.
Add cases to the legal calendar
Processing legal documents for court order establishment and contempt actions, obtaining the attorneys’ signature(s).
Filing all legal actions with the Clerk of Courts in assigned counties
Securing court dates for judges, submitting process services forms to the County Sheriff, and following up on the status of service.
Provide administrative assistance in court to Child Support Service Officers, as appropriate.
COMPUTER SKILLS
TECHNICAL SKILLS
Word, Excel, Lotus 1,2,3, Lotus Notes, Outlook, PowerPoint, QuickBooks, Peachtree, IPRO Software, Collection Dollar System, West Law, and Lexis Nexis
KEY SKILLS
Educator, Writer, Coordinator, Speaker, and Leader
REFERENCES
[Available upon request.]