Customer Service Leader with Administrative Expertise

Michelle A. Welz

Covina, Ca 626-***-**** *********@*****.***

Objective

To obtain and maintain a position where I can sustain and grow in customer service skills.

Experience

American Red Cross

Collections Technician 2005-2024

Member of Scheduling Advisory Group

National Safety Committee for our organization

Team Supervisor of a donor center

High customer service score

AMAR Medical Group 2004-2005

Cleaned and preprocessed data

Front and back medical office staff

Scheduled patients

Closed the office at the end of the day

Education

Mt San Antonio 2017

Business management

Universal Schools & Colleges of Health Services 2007

Phlebotomy Certification

Skills & abilities

Management

Problem solving

Communication

Leadership

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