Executive Assistant & Strategic Operations Partner
Resume:
High-impact Executive Assistant and Strategic Operations Partner with
30+ years of experience supporting senior leadership in fast-paced, enterprise environments. Known for integrating executive support with business operations, optimizing workflows, and leveraging technology to drive efficiency. Proven ability to manage complex priorities, support cross-functional initiatives, and enhance organizational performance. PROFILE
Westmont, Illinois
***************@*****.***
CONTACT
Executive Assistant Strategic Operations
Partner
L . ELAINE JOHNSON
WORK EXPERIENCE
Earlier Experience
Aon Investment Consulting
2015 – Present
Lead KYC refresh initiatives ensuring regulatory compliance and data accuracy Partner with project teams to define scope, timelines, and execution strategy Develop and manage tracking systems (Excel, SharePoint) for onboarding and compliance
Support client onboarding operations across advisory and compliance teams Create executive-level presentations, proposals, and client deliverables Act as liaison between executives, clients, and cross-functional teams Led compliance initiatives improving onboarding efficiency and tracking visibility Built and maintained SharePoint and Excel systems for operational workflows Partnered with leadership and project teams to support execution and delivery Streamlined administrative processes, reducing inefficiencies Developed PMO reporting metrics to track project performance and compliance Produced enterprise-level reports supporting operational decision-making Managed SharePoint intranet for project and financial reporting Conducted compliance audits and process evaluations Equity Residential — Senior Administrative Assistant Werner Consulting Inc. — Office Manager
Mercer Investment Consulting
2011 – 2015
Alere Technologies
2007 – 2010
Triton College
American Institute for Paralegal
Studies
CORE COMPETENCIES
Executive & Stakeholder Partnership
Strategic Calendar Management
Project & Workflow Coordination
Business Process Optimization
Client Onboarding & Compliance (KYC)
Cross-Functional Collaboration
Data Tracking & Reporting
Operational Efficiency
EDUCATION
Roosevelt University
Bachelor of Arts – Psychology (In Progress)
Associate of Arts – Psychology
Paralegal Certification
AWARDS
TRANSFORMING EXECUTIVE SUPPORT INTO
STRATEGIC OPERATIONS
Microsoft Office (Excel, PowerPoint, Word,
Outlook)
Microsoft Teams Planner SharePoint
Workday PeopleSoft
Adobe Acrobat Pro
Thinkific Canva
AI Tools (ChatGPT, workflow automation)
Executive Assistant Strategic Project Support
Senior Administrative Assistant
PMO Project Analyst Executive Assistant
KEY IMPACT HIGHLIGHTS
Managed complex executive calendars, travel logistics, and expense reporting Supported client invoicing and financial tracking processes Maintained client documentation systems and compliance records Produced and reviewed documents ensuring accuracy and brand standards
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