Business Development & Sales Professional
Resume:
Jan **** - Present
MRISHO MOSHI KAKOZI
+255******-*** / +255********* ************@*****.*** Profile Summary
Dynamic and results-oriented professional with a Diploma in Business Administration and a proven track record in sales, administration, and customer service roles. Skilled in strategic sales planning, market analysis, and relationship management, with a talent for negotiating contracts and agreements to drive revenue growth. Possesses strong communication and conflict resolution abilities, coupled with a keen eye for budgeting and financial planning. Experienced in coordinating teams, delivering impactful presentations, and managing assets effectively. A data-driven decision-maker adept at analyzing market trends and customer feedback to inform strategic business initiatives. Passionate about delivering exceptional customer support and fostering strong partnerships to achieve organizational objectives. Personal Details
Date of Birth : 28/04/1991
Marital Status : Single
Nationality : Tanzanian
Gender : Male
Languages
Swahili
English
Education
College Of Business Education (CBE) - Dodoma
Diploma In Business Administration
College Of Business Education (CBE) - Dodoma
Certificate In Business Administration
Makongo Secondary School
Certificate of Secondary Education Examination (CSEE) Experience
SENTINEL WORK LIMITED UNDER TANGA CEMENT PUBLIC LIMITED COMPANY - Dodoma Trading Development Representative (TDR)
Responsibilities:
Developed and implemented strategic plans to increase sales and market share in the Dodoma region. Built and maintained strong relationships with key clients, suppliers, and industry stakeholders. Conducted market research and analysis to identify new business opportunities and potential areas for growth.
Negotiated contracts and agreements with customers to ensure mutually beneficial partnerships. Coordinated with internal departments to ensure timely delivery of products and services. Provided training and support to clients on the use and benefits of Tanga Cement products. Monitored and reported on market trends, competitor activities, and sales performance. Organized and participated in trade shows, conferences, and industry events to promote Tanga Cement products.
Achievements:
Increased regional sales by 25% within the first year by identifying and targeting high-potential markets. Successfully negotiated long-term contracts with key clients, resulting in a 30% increase in recurring Nov 2015 - Nov 2017
Sep 2011 - Jan 2012
revenue.
Implemented a customer feedback system that improved client satisfaction scores by 15%. Developed and launched a marketing campaign that increased brand awareness by 40% in the Dodoma region.
Streamlined the sales process, reducing delivery times by 20% and improving overall customer satisfaction.
Played a key role in the introduction of new product lines, leading to a 10% increase in market penetration. Successfully managed a portfolio of over 50 key accounts, ensuring high levels of client retention and satisfaction.
Coca - Cola Kwanza Ltd (CCBA – Coca Cola Beverage Africa) Assistant V-Track Administrator
Responsibilities:
Managed all activities in the V-Track department related to sales. Oversaw tracking activities, including sending follow-up inquiries, negotiating with past cooler owners, and keeping track of current coolers in the system. Maintained accurate records in the template platform as per customer forms. Created batch reports relating to sales functions and status. Developed and maintained relationships with customers both in person and via telephone calls. Challenged any objections with the aim of persuading customers to acquire coolers for the product. Controlled fraud and practices that could negatively impact the company or the market. Created detailed proposal documents, often as part of a formal bidding process dictated by prospective customers.
Provided backup for the functions of the position assigned in case of absence. Conducted constant market audits and assessments.
Achievements:
Successfully negotiated and recovered a significant number of coolers from past users, enhancing the asset utilization rate.
Improved the accuracy of the tracking system, resulting in a 15% increase in efficiency for cooler placements and recoveries.
Developed a customer feedback system that reduced customer complaints by 20%. Played a key role in a fraud reduction initiative, leading to a 10% decrease in fraudulent activities within the market.
Implemented a streamlined process for creating batch reports, reducing report generation time by 25%. Recognized for exceptional relationship management skills, contributing to a 30% increase in customer satisfaction ratings.
Successfully managed the creation of proposal documents that led to securing several high-value contracts.
Conducted market audits that identified critical areas for improvement, resulting in a strategic plan to enhance market presence and performance.
Tanzania Parliament - Dodoma Headquarters
Field trainee as Administrator
Responsibilities:
Attended to various customers at the office, providing assistance and resolving inquiries. Worked on budgeting, projections, and making assumptions for the 2011/2012 fiscal year. Planned and organized meetings with team members.
Resolved personality clashes and conflicts within teams and partners. Provided succinct written reports to superiors and verbally defended views. Delivered effective presentations to both top management and lower-level staff. Explained detailed budgets against work performed and tasks executed. Resolved differing opinions between parties satisfactorily. Discussed and advised on contentious issues.
Achievements:
Successfully coordinated and participated in the budgeting process, contributing to accurate financial projections for the 2011/2012 fiscal year.
Played a key role in planning and facilitating meetings that improved team collaboration and project execution.
Developed strong conflict resolution skills, effectively managing personality clashes and differing opinions within the team.
Recognized for the ability to produce clear and concise written reports and deliver impactful presentations, enhancing communication within the organization. Assisted in the resolution of contentious issues, providing valuable insights and advice that led to satisfactory outcomes for all parties involved.
Skills
Strategic Sales Planning: Developing long-term sales strategies to meet organizational goals and increase market share.
Market Analysis: Evaluating market trends, competitor activities, and consumer behavior to inform business decisions.
Relationship Management: Building and maintaining strong relationships with clients, stakeholders, and partners to foster loyalty and collaboration.
Contract Negotiation: Negotiating terms and agreements with clients and vendors to secure favorable outcomes.
Customer Support: Providing assistance and resolving issues to ensure customer satisfaction and retention. Conflict Resolution: Addressing and resolving disputes or disagreements efficiently and amicably. Budgeting and Financial Planning: Managing financial resources through effective budgeting and strategic financial planning.
Team Coordination: Organizing and directing team activities to achieve common goals and enhance productivity.
Report Writing: Preparing clear, concise, and detailed reports for internal and external stakeholders. Presentation Delivery: Creating and delivering engaging presentations to convey information and persuade audiences.
Asset Management: Overseeing and managing company assets to maximize their value and efficiency. Data Analysis and Interpretation: Analyzing data to extract insights and support decision-making processes. Proficiency in Computer Skills: Expertise in software applications such as Microsoft Office Suite, CRM systems, data analysis tools, and various industry-specific platforms. Reference
Tiberbwaila Paul Rweghsira - Crdb Bank plc
Bank Officer
**********@********.***
Ally Leza Mnukwa - TPB Bank PLC
Branch Manager
****.******@*******.**.**
Said Abdulaziz Popa - Tanga Cement Plc
Human Resource Operation Manager
****.*****@***********.**.**
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