Tech-Savvy Data & IT Operations Specialist

T-SQL, SharePoint, Evin, TIBCO Spotfire BI Tool, Wellview, Merrick, ProCount, Carte, IHS Enerdeq/Dwight’s, Drilling Info, SOGAS, AS 400, Windows 2010, MS Office 365, MS Teams, Advanced MS Excel experience i.e., VLOOKUP’s, PIVOT TABLES, FORMULAS, QuickBooks, Vista, NAV, VIBE, ARIES, PHD Win, Corridor, SAP, Workday, Percipo, Amazon Workspace, Genesys, MS Azure Installation and maintenance of hardware and software

PROFESSIONAL EXPERIENCE

AmareVida – Kingwood, TX

06/2022 – Current

Provide in-home care and companionship for seniors pre and post hospice.

Provide senior care in assisted senior care and memory care facilities.

Glade Valley Veterinary Clinic – Kingwood, TX

04/2022 – 06/2022

Receptionist

Walmart - New Caney, TX

01/2022 – 04/2022

Cashier

Call Center Agent / Maximus – Temp Remote Houston, TX

06/2021 – 10/2021

●Manage many inbound calls from customers.

●Maintain records of the conversations with the customer and analyze the data.

●Identify the needs of customers, resolve issues, and provide solutions.

●Write and submit timely reports on performance targets, and customer queries.

●Utilize Workday for compliance training.

Data Blue – Brentwood, TN

Technical Support Call Center – Temporary Assignment through CSI Companies

11/2019 – 03/2020

●Answered incoming phone calls and trouble shoot customer technical problems whether it be hardware or software related.

●Listen to the customer complaint and determine plan of action for resolving customer problem.

●Assist customers by verbally walking through the process to fix their problem, for example: Reset password, navigation of website, payment assistance or troubleshoot printer problems such as making sure the correct printer is selected in settings.

●Prepare a ticket for each call with customer name, time of call, complaint, was it resolved and how.

JetRight – Nashville, TN

Purchasing Specialist / Temporary Assignment through LaSalle

11/2019 – 12/2019

●Work closely with aircraft mechanics and understanding the project, project timeline, parts and obtaining the best price possible by researching the products online and collaborating with vendors.

●Active member of project teams by understanding the products, equipment and services required to implement a project.

●Work with vendors to make sure pricing falls within our budget and lead times work with the overall budget schedule,

●Work with vendors to make sure pricing falls within our budget and lead times work with the overall project schedule.

●Place purchase orders, expediting, and receiving on all orders using the Corridor database.

HiTouch Business Services – LaVergne, TN

Buyer / Reporting Analyst

09/2018-08/2019

●Taught Intermediate MS Excel to other employees on an individual basis.

●Run daily stock buyers reports for all stock buyers, download from multiple company databases via intranet and convert to excel, this required Advanced MS Excel experience i.e., VLOOKUP’s, PIVOT TABLES, FORMULAS

●Processed all returns (RMA) I simplified this process by creating a log in excel.

●Placing purchase orders, expediting, and providing customer service functions

●Compilation and maintenance of information and records to prepare Purchase Orders.

●File Maintenance

●Communicate with vendors and suppliers for price quotations.

●Expedite orders.

●Reconciliation of payable discrepancies

●Research specifications of products not clearly identified.

●Enter and edit purchase orders and blanket order releases.

●Ensure product file integrity.

●Maintain good customer and supplier relations.

●Reconcile customer issues.

Civil Constructors / Temporary Assignment through Randstad, Franklin, TN

Human Resource Administrative Assistant

11/2017 – 5/2018

●Set up employee training for appropriate certifications, this included running a weekly report to keep up with when employee certification expired, coordinate with various learning centers to set up training. Prepare course materials. Ensure all software links worked properly for in office training.

●Manage overall training companywide such as booking classrooms, venues, coordinate meals, and track attendance and communicating with Superintendents and/or Foreman to coordinate all employee training.

●Facilitated annual meetings which consisted of updated Health Insurance Enrollment and Performance Evaluation Training

●Tracked documentation for over 360 employee handbooks, sign off sheets, and prior employment evaluations.

●Verified accuracy to ensure imperative employment information was obtained from each employee and managed any necessary follow up to obtain any missing documents.

●Prepared weekly New Hire orientation packages, which included preparation of employee handbooks, sign off sheets, test, and Health Insurance Enrollment information.

●Organized various files, I9’s, payroll certifications, and employee files.

Exit Reality King and Associates – Spring Hill, TN

Affiliate Broker

09/2017 – 01/2018

Wright & Company, Inc., Brentwood, TN

Senior Technical Analyst

04/2015 – 08-2016

●Received Aries or PHDWin database from client company, run variance report, adjusted, if necessary

●Created bank price side files for base and sensitivity cases.

●Organized Hedge cases and categories by inputting PV and other adjustments required for evaluation.

●Created variance reports, one-line summaries, and cash flow summaries using Access and Excel.

●Built new database and maintained updates pertaining to the database.

Killam Oil Co., LTD, Laredo, TX

Engineering Technician

06/2014 – 01/2015

●Monitored daily drilling activities and completion reports.

●Generated production graphs analyzed production trends and compiled pressure data using Excel and IHS.

●Retrieved production data from Petroware or (IHS) for well studies and decline curve analysis.

●Gathered and prepared all necessary data from pumpers for oil and gas well review and then prepared twenty-five books with imperative information, wellbore diagrams, and decline curves for each well and made a two-day presentation for management.

●Preparation of AFE’s – retrieved division orders, communicated with vendors, and obtained bids for project AFE’s.

●Prepared paperwork for the all AFE’s for new drills, recompletions, or P&A and then distributed paperwork for final approvals plus managed any regulatory filing as necessary such as W-3A for plugging and water board letters.

●Build wellbore schematics in Excel.

Murphy Exploration & Production, Houston, TX (Contract - Knowledge Reservoir)

Senior Reservoir Technician

06/2012 – 11/2013

●Made sure that all staff were trained in the use of all technical software. Managed team department hardware and installed and assessed appropriate software. Set up employee training for appropriate certifications, and continuing education this included running a weekly report to keep up with when employee certification expired, coordinate with various learning centers to set up training. Prepare course materials Ensure all software links worked properly for in office training.

●Manage overall training companywide such as booking classrooms, venues, coordinate meals, and track attendance.

●Monitored and did daily quality control of production data using Merrick / Procount.

●Supported team with important input, quality control, and data management related to production, reserves, and overall cost.

●Input and updated monthly and daily production utilizing PHDWin database for operated and partner operated wells.

●Monitored daily Flowback reports and prepared weekly report for management using Excel and Carte.

●Generated production graphs, analyzed production trends, and pressure data using PHDWin.

●Obtained data from the SQL server using Excel and utilized flat file import in a csv format to upload data into database for analysis.

West Belt Contractors, Houston, Texas

Office Manager Full Charge Bookkeeper

03/2010 -06/2012

●Oversee daily transactions, including accounts payable / receivable, general ledger and bank reconciliations using QuickBooks.

●Verify, allocate, post, and reconcile accounts payable and receivable in QuickBooks.

●Manage regular tax audits and process payroll.

●Manage month end and year end closing.

●Organize financial data into usable information and maintain updated records.

PRIOR EMPLOYMENT

Wapiti Energy, Houston, TX - Senior Reservoir Technician

Eagle Rock Energy, Houston, TX (Contract SCA) - Senior Reservoir Technician

Shell International Exploration &Production, Houston, TX (Contract Bluware) Sr. Engineering Technician

Coastal Oil & Gas, Houston, TX – Engineering Technician

Seagull Energy Houston, TX - Engineering Technician

UMC Petroleum Corp. Houston, TX – Engineering Technician

Total Minatome Houston, TX – Engineering Technician

Tenneco Oil & Gas Houston, TX – Engineering Technician

ADVANCED TRAINING AND EDUCATION

New Horizons Computer Learning Center, Nashville, TN

Microsoft SQL Querying Data, Data Warehouse, Developing Databases, Microsoft Access & Excel

San Jacinto College Houston, TX

Computer Science and Business

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