Product and Program Manger within the apparel industry

Chelsea Amendt Melissa, TX ***** 323-***-****

*************@*****.*** LinkedIn.com/ChelseaAmendt

PROFESSIONAL SUMMARY

Projectdriven operations leader with extensive experience managing complex, multistakeholder programs, optimizing workflows, and restoring stability to highvolume environments. Known for stepping into disorganized or undersupported programs and rapidly establishing structure, clarity, and operational continuity. Skilled in crossfunctional communication, documentation management, systems adoption, and endtoend project execution. Adept at translating ambiguous requirements into actionable plans, supporting diverse teams, and improving accuracy, efficiency, and overall operational performance. Brings a peoplefirst, solutionsfocused approach to coordinating deliverables, standardizing processes, and ensuring readiness across teams and partners.

CORE COMPETENCIES

CrossFunctional Coordination & Stakeholder Communication Vendor, Partner & External Collaboration Risk Identification, Issue Resolution & Escalation Management Multidisciplinary Problem Solving Under Pressure Calendar & Deliverables Management Workflow Optimization & Operational Efficiency Documentation, Compliance & Quality Assurance Process Improvement & Standardization Systems Expertise, Training, Onboarding & Team Enablement

PROFESSIONAL EXPERIENCE

Catalyst Brands LLC (Under the JCPenney Brand) Hybrid- Plano, TX 09/2019 – 11/2025

Pre-Production Manager 09/2024 – 11/2025

oManaged operational workflows for 15+ concurrent programs by implementing standardized, repeatable procedures. Achieved 100% ontime delivery and reduced process errors by 20%.

oImproved crossteam communication by introducing streamlined processes and alignment checkpoints. Increased communication efficiency by 25% on highvisibility initiatives.

oServed as a systems SME supporting PLM workflows, documentation standards, and operational requirements. Trained dozens of team members to strengthen onboarding and reduce operational risk.

oStepped into program gaps to stabilize workflows and resolve issues quickly. Maintained continuity across multiple highvolume workstreams during shifting priorities.

oIdentified recurring quality issues through rootcause analysis and crossfunctional collaboration. Initiated a packaging redesign that improved product protection and reduced downstream defects.

Sr. Pre-Production Specialist 09/2019 – 09/2024

oManaged documentation, compliance requirements, and quality checkpoints to maintain accuracy and audit readiness. Strengthened alignment with organizational standards through consistent process oversight.

oRevitalized a stalled product initiative by assessing abandoned concepts and rebuilding the program structure. Delivered a fully executed, customerready assortment that demonstrated strong initiative and turnaround capability.

oCollaborated with external partners to align deliverables, artwork, and brand standards. Ensured consistency and accuracy across all stakeholder groups through proactive communication and review cycles.

oSupported operational stability by troubleshooting system issues and improving data accuracy. Reduced troubleshooting time by 25%, increasing overall workflow efficiency

Sunsets Inc On-site- Harbor City, CA 06/2011 – 09/2019

Product Developer/ Program Manager 06/2018 – 08/2019

oFormalized and established the Product Developer role after identifying a critical operational gap. Built a structured project management function that strengthened workflow clarity in a fastmoving organization.

oActed as the primary liaison across internal teams, external partners, and leadership. Coordinated communication and managed fullcycle project workflows to keep deliverables aligned and on track.

oMaintained detailed documentation for 100+ SKUs, improving accessibility, audit readiness, and crossteam accuracy. Standardized file structures and documentation practices to reduce errors and increase efficiency.

oCoordinated stakeholder meetings by preparing materials, aligning timelines, and clarifying deliverables. Ensured consistent understanding of strategic goals across all contributors.

oReviewed and proofed organizational materials to ensure accuracy, consistency, and production readiness. Strengthened quality control by catching errors early and maintaining brand and compliance standards.

Associate Designer 06/2014 – 06/2018

oCreated and built a plus-size swimwear brand from the ground up, overseeing branding, packaging, aesthetic direction, and the full design process; led the creation of two seasons for the Sunsets Curve. For 2 seasons I designed a missy coordinated cover-up collection, Lavish to merchandise with the other Sunsets Brands.

oContinued core responsibilities from previous role, including sample coordination, technical sketching, and artwork preparation to support the full product development lifecycle.

Assistant Designer 06/2011 – 06/2014

oAdapted artwork from print studios to align with brand aesthetics and seasonal color palettes, ensuring cohesive merchandising across product lines.

oDeveloped a comprehensive training manual to guide new and existing employees in preparing prints according to factory standards and production requirements.

oProduced accurate, detailed technical sketches for spec sheets, catalogs, line sheets, and internal ordering systems, improving crossteam communication and development accuracy.

TECHNOLOGY

Remote Collaboration Tools: Zoom, Skype, Google Workspace (G-mail, Chat, Hangouts, Drive), DropBox, Sharepoint, Miro.

Document Software: Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).

Specialized: Flex V12 PLM, Adobe Creative Suite (Photoshop, Illustrator, Acrobat).

Skillful at adopting new technology quickly and independently.

EDUCATION

Bachelor of Fine Arts: Fashion Design and Product Development

Stephens College, Columbia, MO

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