HR Generalist & Office Manager Resume Title (8 words max)HR

Liset Eloy

*** ***** ****, ******, ** ***** • *****.****@******.*** • 239-***-****

Human Resources & Office Management

Experienced professional with valuable knowledge of employment law, and trends that affect an organization. Proven experience providing thoroughness and dedication to support the alignment of business needs with employee's needs and provide guidance and advice to management regarding employee relations issues with a diligent and professional attitude. Skilled in benefits and payroll coordination, recruiting and retaining staff, managing background checks and exit interviews, coaching and training employees, and maintaining audits and records. Core Competencies

Microsoft Office Applications Human Resources

• Microsoft Excel • Workday • HRIS

• Microsoft Word • DatisE3 • Union Grievance Resolution

• Microsoft PowerPoint • PeopleSoft • Benefits Administration

• UKG • Recruitment and Staffing

• Kronos • Interviews

Professional Experience

Femwell Group Health. January 2024- Present

HR Generalist,

Handled Employee Hotline calls and conducted On-Site Investigations with Sr. HR manager or HR Consultant when necessary

Responsible for Termination process which includes consultation, documentation and processing the termination in a timely manner

Responsible for Unemployment Claim process which includes preparation and attendance of hearings and partnering with client in responding to unemployment claim in a timely manner Assisted clients by providing guidance and support with daily Employee Relations matters Coordinating and tracking required Trainings with clients Assist with FMLA process and payroll processing for employees on leave Assist with Workers Compensation process

Assist with Change of Status process

On-going projects such as Employee Handbook and Policies Liset Eloy • Page 2

Sacyr USA. October 2022-December 2023

Office Manager,

New Hire Orientation: Conduct comprehensive new hire orientations to ensure a smooth onboarding process for employees.

Database Maintenance: Maintain and update databases to ensure accurate and organized record-keeping. Invoice Processing: Efficiently process invoices to facilitate timely payments and financial management. Expense Data Collection: Collect and organize expense data to support financial analysis and reporting. Employee Guidance: Provide guidance and advice to employees on company policies and benefits to ensure understanding and compliance.

Office Supplies Management: Ensure the office is well stocked with the necessary supplies for smooth operations.

Moorings Park, Inc. September 2021 – December 2021 HR Generalist,

Supported recruiting strategies for all roles at Moorings Park. Completed recruiting for all open and available positions daily. Counseled partners and guided them by conducting meetings with them and their Direct Supervisors. Provided either verbal or written guidance for more accurate follow of the company’s policies and procedures. Completed Recruiting Metrics by the end of each week, as well as goals to improve recruiting plans.

All Seasons Naples, LLC (Beztak). March 2019-September 2021 Business Office Manager,

Assist the Executive Director in establishing rental rates by surveying local rental rates Responsible for providing hiring/termination support and completing the entire hiring process. Recruited for open positions on a daily basis.

Responsible for completing payroll on a biweekly basis, as well as adding discretionary bonuses Conduct employee relations, conflict resolutions, progressive disciplines, terminations, Create weekly schedules for Concierge employees.

Accomplish financial objectives by collecting rents; processing A/R and A/P utilizing the Yardi system. Eviction process

Collect W-9’s for vendors.

Process invoices for payments

Maintaining community census

Process Long-Term Care Insurance Claims

Assist Residents with Long-Term Care applications, and Medicare applications Meet one on one with residents and family members to address requests and concerns. Maintain apartment building by investigating and resolving tenant concerns; enforcing rules of occupancy; inspecting vacant apartments and assuring repairs and unit turnovers are completed by policy requirements.

Enforce occupancy policies and procedures by meeting with tenants' associations; providing information and direction; confronting violators.

Contribute to team effort by accomplishing related results as needed. MGM Resorts International, Las Vegas, NV October 2017 – July 2018 HR Shared Services Employment Representative,

Managed the on-boarding process for all employees in the Las Vegas region by completing hires for new and returning employees, scheduling New Hire Processing appointments and Orientation dates, completing I-9's and entering certifications into employees' profiles and communicating with Hiring Managers, Recruiters, and Business Partners.

Benefits Administrator

Administer benefits for 15+ properties and more than 40,000 employees Administer benefits for properties located around the country and its own unique benefit plans Respond to cases created by employees with excellent customer service Request reimbursements if needed

Research paychecks if there are incorrect deductions and work closely with payroll Coordinate with all medical carriers

Review scan or faxed dependent documentations, and follow up with employees for documentation Contact employees who are close to their window close date to enroll in benefits to advise them Coordinate annual enrollment

David Lawrence Center, Naples, FL

Human Resources Specialist, June 2015 – September 2017 Supported 300+ employees through a variety of responsibilities. Conducted new employee orientation to foster a positive attitude toward organizational objectives. Served as a liaison between management and all employees by handling questions and resolving work-related problems. Processed Benefit claims and COBRA requests, for employees and covered members and responded to benefit cases with excellent customer service. Coordinated annual enrollment and monthly enrollment meetings for new employees. Managed the full benefit process including running reports, coordinating with medical carriers, and requesting reimbursements. Completed medical credentialing for Physicians. Aria Hotel and Casino, Las Vegas, NV

Stewarding Administrative Assistant, November 2013 – April 2015 Conducted employee and staff monthly meetings, serving as a link between management and employees. Handled progressive discipline, terminations, employee relations and conflict resolutions. Developed and implemented booklets in English and Spanish on how to use the company's systems. Managed executives and all employee schedules and processed payroll for over 400 employees. Wynn/ Encore Resort, Las Vegas, NV

Stewarding Administrative Manager, June 2010 – April 2012 Conducted employee relations, conflict resolutions, progressive disciplines, terminations, unemployment hearings and grievances. Maintained a seniority list for over 500 employees. Created weekly schedules for all employees and processed payroll and benefits.

Education

Liset Eloy • Page 4

Indiana Wesleyan University – Marion, IN

Associate of Science in Business Administration, 2019 Notary Public in the State of Florida #HH 014024

Real Estate Sales Associate License #SL3625536

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