Remote Travel-Interested Experienced Professional

Amy lynn Pierson-Keeney

Endicott, NY ***** +1-980-***-**** ***************@*****.***

Willing to relocate: Anywhere

Work Experience

ADT Sales Representative SAFESTREETS

Adt Endicott, NY

Present

Real Estate Investor

Fundrise-Binghamton NY

October 2020 to Present

Real estate investing

Security Officer

GRL Management Group Charlotte, NC

November 2023 to February 2024

Worked unarmed security in multiple food lion grocery marts as well multiple hotel locations that were contracted with GRL Assisted management in loss prevention procedures and securing the stores, safes as well as securing inside and outside parking lot areas

CVS Pharmacy Technician

CVS Health Owego, NY

October 2023 to December 2023

Assisted pharmacist with filling prescription medications and answering questions pertaining to medications. Answering pharmacy calls and patient and dr questions and needs. Security

Holiday Inn Binghamton, NY

October 2022 to October 2022

Hotel security..Watching cameras and maintaing a safe and secured facility Chemical Dependency Counselor Assistant

Fairview Recovery Services, Inc. Binghamton, NY

October 2018 to August 2019

Assisted residents with medications. Providing transportation to and from appointments and Medical assisted treatment. Conducting group meetings and individual treatment plans according to the fit of each resident. Keeping the housing facility safe and secured. Mental Health Technician/Chemical Dependency Technician UHS Binghamton General Hospital Binghamton, NY

August 2017 to June 2018

Assisted inpatient rehabilitation patients in recovery and mental health dual diagnosis treatment plans. Urine analysis screening,Drug testing,activities,groups,vitals, giving patients medication. Treatment plans. Working with doctors nurses and psychologist to come up with the best treatment plan for each individual patient. Credit and Collections Representative

Nationwide Credit Inc. Endicott, NY

May 2017 to June 2018

Assisted customers in credit counseling and collecting debts on behalf of NCI. Customer service. Medical and Dental Answering Service

Atlantic communications Binghamton, NY

June 2016 to December 2017

Customer service and answering phones for doctor and dental offices and leaving messages for patients and patching calls to doctors

Sales Representative

Education

Broome Tioga BOCES-Johnson City, NY

June 2011 to November 2011

Upper secondary education

High school diploma or GED

GED

Endicott Learning Center Binghamton, NY

Skills

Microsoft Dynamics 365 Supervising experience Attention to detail Mentoring Client relationship management Lead generation Call light response (emergency response procedures) Door-to-door Home Care Isolation techniques (health monitoring and safety measures) Sales negotiation Shaving (patient care) Nail care Anatomy knowledge Teamwork Gait belt Reality orientation (health monitoring and safety measures) Wireless networking Google Docs Computer skills Negotiation Serving Inventory management Employee evaluation Hotel and accommodations guest check-in Enterprise sales Night audit Customer support Laundry Software sales Recruiting Account management Clerical experience Electronic health records

(EHR) management Filing Microsoft Word Human resources Hotel and accommodations guest complaints handling Cashiering Collaboration Customer service (10+ years) Multi-line phone systems Typing Medical terminology Direct support Ophthalmology Mail distribution Technical Proficiency Preschool experience Call center Customer support ticket management Talent career development Greeting customers Collaborate with healthcare professionals Bedpans Portable toilets HIPAA 802.11 (Wi-Fi) Phone communication Ethernet Marketing (10+ years) Front desk Psychiatry Law Enforcement Safe patient lifting practices Retail sales Profit & loss ADP Achieving sales targets Accounts receivable Pain management Health promotion

(health monitoring and safety measures) Urinal use Medical administrative support Microsoft Outlook Computer literacy Restaurant experience B2B sales First aid Caregiving Restaurant management Financial sales Hotel and accommodations guest issue escalation Leadership Oral hygiene Hotel and accommodations guest inquiries Proactive hotel and accommodations guest assistance Guest services Client email correspondence Working with trauma survivors Client services experience within hospitality industry Nursing Guest reservation booking Google Meet Basic life support Time-based sales targets Addiction medicine Closing sales Personal protective equipment (PPE) use Research Zoom Crisis management in social services Sales experience within tech Healthcare management Hotel and accommodations guest check-out Safe environment creation Deal closing Computer operation Hotel management Security - Security experience (3-5 years) Management Merchandising Microsoft Teams Customer communication Infants Organizational skills Sales Product demos Motel experience Inpatient Proofreading Documentation review Employee orientation Patient Care Handling customer inquiries Customer service/Human service/Hospitality Word processing CNA patient management - CNA patient management (More than 20 patients) Meal Preparation Phlebotomy CPR Addiction counseling Applied behavior analysis Administrative experience Abuse and neglect policy adherence Handling patient inquiries CSS Early childhood education Guest relations Assisting with ADLs Crisis intervention Home health Wine knowledge Google Suite Public health Pharmacy Technician Experience Property management Critical care (emergency response procedures) Home & community care experience Client interaction via phone calls Bed linen changing Professional development support Practical assistance for crisis intervention Medical scheduling Microsoft Dynamics 365 Finance & Operations Skincare Hair care Event marketing Healthcare privacy protection EHR systems Vital Signs Social work Hotel experience Dialysis Loss Prevention Patient service Customer complaint resolution Microsoft Excel Objection handling (sales technique) Managing patient records Emotional support for clients Interpersonal skills CRM system proficiency Technical support Manual handling Inside sales Appointment scheduling Windows Key Performance Indicators Remote (as sales environment) Phone etiquette Child protective services Communication skills Schedule management Denture care Time management Child welfare Hoyer lift Customer relationship building Medical-surgical Bedpan use Patient interaction Interviewing Toddler care Hospital experience Microsoft Office Cash handling Presentation skills Childcare Group home experience Customer service Surgery .NET Hospitality Case management Assisted living Store Management Experience Client services Outpatient Special education Event planning Remote technical support Languages

English - Fluent

Certifications and Licenses

Driver's License

First Aid Certification

Caregiver Certification

CPR Certification

Home Care Aide Certification

CNA

CPI Certification

Certified Recovery Specialist

Substance Abuse Counseling Certification

RBT Certification

Child Development Associate Certification

Food Handler Certification

AED Certification

Teaching Certification

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