Revenue Cycle Management Leader and Trainer

Deanna Straup

+1-619-***-**** ***.******@********************.*** 6023 S. Madison Place, Tulsa, Oklahoma, United States Open to Remote Open to Travel LinkedIn Pro Practice Solutions, LLC REVENUE CYCLE CONSULTANT

Dynamic Remote Business Owner and RCM Consultant with over 5 years of experience in revenue cycle management and over 20 years in medical billing. Proven expertise in supervising billing staff, conducting claims audits, and currently is developing Al tools to enhance documentation accuracy. Increased revenue by 16% and reduced denials by 22% in previous roles, showcasing strong contributions. Committed to driving operational efficiency and ensuring compliance, uniquely positioned to contribute to organizations seeking to optimize their revenue processes. EDUCATION

San Diego, Bachlor in Accounting, (GPA: 3.6), Apr 2025 Minor in Healthcare Management

CORE COMPETENCIES

Revenue Cycle Billing Services, CPT Coding, ICD-10, Appeals, Denial Management, EHR, Insurance Claims, Medical Necessity, Compliance, CMS-1500, HCFA, HIPAA, Medical Staff Credentialing, Provider Education, Staff Training, EClinical Works, Office Ally, Medicare/Medicaid Reimbursement, Team Building Languages English

EXPERIENCE

Pro Practice Solutions, United States (Remote)

CEO/Owner RCM Consultant, San Diego

May 2025 - Present

Revenue Cycle Consultant, Training staff in Mexico on Billing and coding, compliance, appeals and denials. Supervise and train billing staff in compliance, CPT, ICD-10, and surgical modifier use; develop standardized workflows that increase accuracy and reduce denials Conduct comprehensive claims audits and prepare compliance reports highlighting denial trends and financial risks.

(Reporting + compliance)

Lead provider documentation training aligned with Medicare/CMS guidelines to ensure accurate coding and audit readiness.

Manage credentialing, reimbursement troubleshooting, and escalated billing issues for providers. Developed Al tools to improve documentation accuracy and claim quality. Healorium Technologies, United States (Remote)

Director of Operations

Sep 2023 - Present

Medical Billing and Coding, training new hires, learning EHR Office ALLY Direct end-to-end RCM operations, including billing, AR, denials, appeals, and payer communication for multispecialty providers.

Lead, train, and mentor a distributed billing/coding team, improving accuracy and turnaround times. (Leadership requirement)

Prepare AR, denial, and productivity reports to guide operational strategy. (Financial reporting) Collaborate with providers to ensure compliant surgical documentation and correct CPT/ICD-10 application. Premier Health Billing Services, United States (Remote) Medical Insurance Biller, San Diego

Dec 2022 - Jun 2024

Lead Biller for SS Vascular, all 5 offices in San Diego. Vascular surgery, podiatry, and wound care. Served as lead account biller for SS Vascular, managing high-volume vascular surgery, wound care, and podiatry claims, authorizations, and appeals.

Submitted ~200 claims daily via eClinicalWorks and TriZetto with high accuracy and compliance. Performed denial root-cause analysis and implemented corrective processes that reduced repeat errors. Stamford Medical Center (EHR Concepts), United States (Remote) Revenue Cycle Associate

Dec 2023 - Present

Claim rejections from WayStar, corrected and resubmitted. Managed AR aging reports developed follow-up strategies, and improved collections efficiency. Resolved denials through documentation review, payer communication, and timely appeals. Verified coding accuracy using CPT, ICD-10, and HCPCS across multiple specialties. SDGE (Cynet Staffing), United States (Remote)

Timekeeper, Carlsbad

Jul 2022 - Sep 2022

Responsible for the accuracy and auditing of timecards for eighteen electricians Hours were categorized based on shift, work type, and technician experience, with 3-4 codes for each shift. Ensured all deadlines were met and that paperwork was filed on time. Overhauled previous vacation and sick time procedures, creating a new system that provided transparency and updated reporting

Responsible for approving vacation requests and monitoring employee benefit usage. Created technician work schedules on a two-week basis, assigning vehicles and balancing workloads. UEI Vocational College, United States

Instructor for Office Administrator, Oceanside

May 2021 - Dec 2021

Teacher for furture adminstrative assistant career minded individuals. Provided instruction in the business administration department, teaching students at the vocational college how to become administrative assistants.

Taught courses in accounting principles, business basics, and marketing Instruction included technical training in Microsoft Word, Excel, PowerPoint, and QuickBooks. Mentored students in and outside of the classroom, preparing them for entering the workforce. Evaluated students' performance, assigned grades, and kept open office hours. Intuit & Copeland, Miranda & Benner CPA, United States (Remote) Tax Preparer, Temecula

Nov 2019 - Jan 2021

Tax Preparer

Provided exceptional customer service by appropriately partnering with clients, escalating customer concerns, responding to emails, and following up timely with clients. Certified tax preparers (EIRS) registered with CTEC in California and at the federal level Worked for Intuit in a remote role in 2019 and for Copeland, Miranda, and Benner CPAs in 2020/ Prepared and filed amendments and extensions

Assisted clients with setting up payment plans with the IRS. Family Counseling San Diego, United States

Office Manager & Bookkeeper, San Diego

Jan 2019 - Oct 2019

Responsible for the office's day-to-day operations, including scheduling appointments for five clinic therapists, collecting co-payments, and all billing procedures. Audited business operations and created new processes and procedures based on feedback from current therapists, increasing the transparency of payments, scheduling, streamlining booking office space, and overall satisfaction of employees.

Rectified errors and amended claims that were denied or rejected through the clearing house TriZetto. Corrected and reconciled patient billing and/or bookkeeping discrepancies within the Therapy Notes Practice Management Software, posting insurance payments in line with EOBs. Completed all appeals procedures in a timely manner, with a 60% rate of reversals. Provided excellent customer service by greeting customers, answering calls, responding to inbound emails, and addressing client concerns, as well as explaining individual insurance benefits, costs, and practices. Modern West, United States

Bookkeeper, Encinitas

Sep 2016 - Dec 2017

Switched the entire company's bookkeeping system from an outdated model to QuickBooks Pro and manually transferred all transactions between the two systems Included enhanced payroll, direct deposit, quarterly payroll taxes, and monthly reconciliation of three separate checking accounts.

Responsible for successfully renewing all insurance policies, including workers' compensation, property, and general liability.

Partnered with insurance companies to receive payments (Dixie-Line Control Fund) Controlled inventory of all materials and was responsible for job costing. Collected payments from clients in installments based on the work performed, requiring multiple invoices and financial statements for each job.

Markopoulos M.D. Inc., United States

Office Manager and Medical Billing Specialist, Del Mar Jun 2011 - May 2016

Managed all day-to-day operations of the mobile medical practice, which specialized in outpatient services for medically disabled individuals.

Within my first 8 months of employment statistics showed that I had increased the revenue by 16% and decreased the denials by 22% by using proper billing and coding standards. Responsible for payroll, quarterly state and federal C Corporation taxes, accounts receivable and payable, and managed QuickBooks.

Received recognition for increasing profits by auditing coding and billing practices, ensuring procedures were billed appropriately, and collecting outstanding balances. Submitted procedural and diagnostic codes on behalf of insurance companies and submitted appeals to insurance companies and government-assisted insurance programs. Maintained precise documentation of prior authorizations and procedure approvals to reduce inaccuracies Complied with all HIPPA regulations while managing patient charts and refilling prescriptions. PROJECTS

Building AI for Medical Necessity, Tulsa, OK, United States, Link Nov 2025 - Present Medical Necessity to avoid claim denials

avoid denials before submission

web based program

reviews provider notes against payers requirements PUBLICATIONS

Top 10 HEALTHCARE EXECUTIVES Transforming USA 2025, TradeFlock Dec 2025 https://tradeflock.com/deanna-d-straup-top-10-healthcare-executives-transforming-usa-2025/

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