Restaurant Operations Leader for Cruise Industry
Resume:
ANKUSH BAKSHI
Restaurant & Hospitality Operations Professional
India +91-979******* ️ ******.********@*****.*** LinkedIn: linkedin.com/in/ankush PROFESSIONAL SUMMARY
Hospitality and restaurant management professional with 8+ years of experience across luxury hotels, fine-dining restaurants, and international hospitality brands. Proven expertise in restaurant operations, guest satisfaction, team leadership, training, cost control, and service excellence. Strong background in food & beverage management, customer retention, and operational audits. Incoming Restaurant Operations Manager with the Taj Group. Seeking senior managerial roles in hospitality operations. CORE SKILLS
Restaurant Operations Management
Food & Beverage Service
Guest Experience & Customer Satisfaction
Team Leadership & Staff Training
Inventory & Cost Control
SOP Implementation
Audits & Quality Assurance
Customer Retention Strategies
Strategic Planning & Execution
Conflict Resolution
MS Office (Word, Excel, PowerPoint)
POS Systems: Shawman, Amadeus (APM)
PROFESSIONAL EXPERIENCE
Restaurant Manager
Taj Fort Aguada Resort & Spa, Goa
Starting 15 January 2026
Will oversee end-to-end food & beverage service operations in a luxury resort environment Will lead large service teams, ensuring exceptional guest experience and brand compliance Will drive service excellence, audits, SOP adherence, and cost optimization
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Restaurant Manager
RS Sarovar Portico, Palampur
June 2025 – 12 December 2025
Led day-to-day restaurant operations ensuring high service standards Managed staff scheduling, training, and performance evaluations Ensured compliance with hygiene, safety, and brand SOPs Drove guest satisfaction scores, repeat business, and operational efficiency Assistant Lounge Manager
Encalm Hospitality Pvt. Ltd
July 2024 – June 2025
Managed lounge operations including service delivery and staff coordination Handled VIP guests and resolved service issues effectively Monitored inventory, wastage control, and cost optimization Assistant Restaurant Manager
Chocomelt, Kuwait
January 2024 – June 2024
Supported end-to-end restaurant operations in an international environment Trained service staff on service standards and customer engagement Ensured compliance with food safety and quality benchmarks Assistant Manager
Cocktails & Dreams, New Delhi
July 2022 – August 2023
Supervised bar and restaurant service operations
Assisted in menu execution, service quality control, and guest handling Improved service efficiency through staff mentoring Restaurant In-Charge (Mexican Cuisine)
Napkin Affair
October 2019 – January 2021
Led restaurant floor operations and team coordination Maintained food quality, hygiene standards, and guest satisfaction Restaurant & Bar Executive – All Day Dining (Culina 44) Taj City Centre, Gurugram
October 2017 – September 2019
Delivered premium guest service in a luxury hotel environment Assisted in banquet and high-volume dining operations
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Team Member – Bar (Mixologist)
Taj City Centre, Gurugram (Vivanta by Taj)
November 2015 – September 2017
Prepared beverages and cocktails as per brand standards Maintained bar inventory and hygiene compliance
Hotel Operations Trainee
ITC Welcome Hotel, Jodhpur
November 2015 – April 2016
Industrial Trainee
Sayaji Hotel, Pune
EDUCATION
Bachelor of Science (Hospitality & Hotel Administration) State Institute of Hotel Management, Jodhpur
Senior Secondary (Intermediate)
Bhartiya Vidyapeeth Senior Secondary School, Kangra (HP) ACHIEVEMENTS & RECOGNITION
Best Employee of the Month – June 2017
Style Icon of the Month – December 2017
Appreciation from Managing Director (LQA) for outstanding service delivery Internally promoted for strong performance and leadership ADDITIONAL INFORMATION
Languages: English, Hindi, Punjabi
Nationality: Indian
Declaration: I hereby declare that the above information is true to the best of my knowledge.
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