Sales Lead and Customer Service Professional

Elijah Bernstein

Houston, TX *****

*************@*****.*** 832-***-****

Professional Summary

Sales and customer service professional with 3+ years of experience in sales, hospitality, and team leadership. Proven ability to exceed sales goals, including generating $10,000 in sales revenue within the first 10 days at Vector Marketing. Currently serving in a management role demonstrating strong leadership, accountability, and customer service skills. Licensed Life Insurance Agent with excellent communication, relationship-building, and problem-solving abilities. Known for being dependable, personable, and driven to deliver results. Work Experience

Assistant Manager

Ragin Cajun – Houston, TX

August 2025 – Present

● Open and closed restaurant operations, ensuring accuracy in handling thousands of dollars daily with financial reconciliation

● Resolved customer concerns to maintain satisfaction and retention

● Ensured compliance with company procedures including stocking, preparation, and workflow coordination, security, and operational standards

● Led team members during shifts and trained new hires to maintain efficiency and high service quality

Server

Ragin Cajun – Houston, TX

October 2023 – August 2025

● Delivered high-quality customer service, ensuring positive experiences and repeat business

● Managed an average of 50 tables per shift efficiently in a fast-paced environment while maintaining customer satisfaction

● Built rapport with customers, contributing to overall satisfaction and upselling opportunities Basketball Coach

Rice University Basketball Camp – Houston, TX

June 2022 – August 2023

● Mentored and coached youth athletes, fostering skill development and teamwork

● Led drills and activities, strengthening leadership and communication skills

● Ensured a safe and positive environment for all participants Sales Representative

Vector Marketing (Cutco) – Houston, TX

May 2022 – August 2022

● Generated $10,000 in sales within the first 10 days

● Built strong customer relationships through product demonstrations and consultations

● Developed skills in sales strategy, prospecting, and closing Licensed Life Insurance Agent

Texas (Independent/Contract)

August 2023 – Present

● Provide clients with life insurance solutions tailored to their needs

● Educate customers on policy options and financial protection strategies

● Build and maintain client relationships through trust and communication Education

State Fair Community College – Sedalia, MO

Studied Communications and Business (2 years)

High School Diploma

Skills

● Sales & Prospecting

● Customer Relationship Management (CRM)

● Leadership & Team Management

● Communication & Public Relations

● Cold Calling & Closing

● Time Management & Organization

● Customer Service Excellence

● Training & Mentorship

Certifications & Licenses

● Health Insurance License (Texas)

● Life Insurance License (Texas)

● Food Handler Certification

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