Data-Driven Business Analyst with 5+ Years Experience

Master of Science in Management Information Systems - University of Illinois at Chicago, Chicago, Illinois, USA Bachelor of Engineering in Electronics and Telecommunication - Savitribai Phule Pune University, Pune, Maharashtra, India Sanjana Shailesh Bongale

Business Analyst

IL, USA 551-***-**** **********************@*****.*** LinkedIn

• Results-driven Business Analyst with over 5 years of experience in the financial and healthcare sectors, delivering insights through data modeling, requirement elicitation, process re-engineering, and cross-functional collaboration using SQL, Excel, Tableau, and Agile frameworks.

• Specialized in gathering, analyzing, and translating business requirements into functional specifications for data-driven decision-making. Expert in conducting gap analysis, root cause analysis, and stakeholder communication to improve operational efficiency and compliance.

• Proven track record in supporting regulatory reporting, KPI dashboarding, and risk mitigation initiatives using tools like Power BI, JIRA, and Confluence. Adept at bridging business–technical gaps and driving outcomes aligned with organizational strategy. TECHNICAL SKILLS

Languages & Databases: SQL, Python, Relational Database Knowledge, Data Modeling Business Analysis & Methodologies: Requirement Gathering, Gap Analysis, Cost–Benefit Analysis, Impact Analysis, Risk Analysis, SWOT Analysis, User Story Creation, JAD Sessions, Agile (Scrum, Kanban), Waterfall, SDLC, A/B Testing

Visualization & BI Tools: Tableau, Power BI, Amazon QuickSight, Google Analytics, Data Visualization, KPI Tracking, Regression Analysis, Data Mining, Data Warehousing Project & Collaboration Tools: Jira, Confluence, Monday.com, MS Project, Trello, SharePoint, MS Visio, Lucidchart Cloud & ETL Technologies: AWS, AWS Glue, Alteryx, Data Processing Pipelines, Process Mapping Quality Assurance & Testing: UAT (User Acceptance Testing), QA Concepts, Prototyping, Software Development & Testing Lifecycle

PROFESSIONAL EXPERIENCE

Business Analyst McKinsey & Company, IL, USA Aug 2024 – Current

• Spearheaded requirements analysis for client due diligence and onboarding digitization; improved stakeholder alignment and compliance traceability using Agile ceremonies, structured documentation, and stakeholder management frameworks across global financial clients.

• Redesigned AML/KYC control frameworks leveraging Python and Alteryx workflows; automated customer identity verification and sanctions screening, increasing BSA/AML compliance efficiency and reducing onboarding cycle time by 35% across risk and operations teams.

• Created dynamic onboarding process flows using Lucidchart and BPMN standards, visualizing key checkpoints to reduce cross- departmental handoff errors and improve regulatory SLA adherence by facilitating real-time access to process states.

• Investigated onboarding failures by analyzing master data integrity across Salesforce CRM and internal systems; coordinated with data stewards and operations to standardize inputs and reduce exception handling cases by 25% quarter-over-quarter.

• Partnered with Power BI developers to design executive dashboards monitoring pipeline health, SLA breaches, and onboarding throughput; drove adoption of analytics-driven reviews among stakeholders, boosting visibility into compliance trends and resource utilization.

• Diagnosed inefficiencies in batch data reconciliation pipelines for regulatory reporting; implemented real-time data validation protocols and automated sync checks, which cut exception backlog by 18% and improved audit traceability across downstream systems.

• Supported enterprise content governance by standardizing client onboarding documentation lifecycle; developed automated AWS S3 archival and tagging systems ensuring FINRA/SEC-compliant retention, encryption, and traceability aligned with audit readiness frameworks.

• Conducted scenario-based ROI, effort–benefit, and impact modeling to assess automation proposals; provided cost-justified recommendations that improved decision-making velocity and reduced client onboarding overhead by 20% year-on-year.

• Managed UAT strategy for onboarding modernization tool rollout; created traceability matrices, led defect triage meetings, validated against acceptance criteria, and collaborated with product owners to ensure smooth transition to production with minimal disruption. Business Analyst Accenture, MH, India May 2019 – July 2023

• Led enterprise-wide healthcare intelligence modernization using Tableau, SQL, and AWS Glue to optimize clinical data pipelines, ensuring full alignment with HIPAA, GDPR, and FDA 21 CFR Part 11 standards across telehealth and multi-site hospital networks.

• Conducted in-depth workflow gap analysis using advanced SQL queries and stakeholder interviews, uncovering systemic inefficiencies in patient scheduling and EMR–EHR integration, resulting in a 28% improvement in triage efficiency and accelerated clinical response times.

• Developed and delivered 20+ interactive Tableau dashboards for hospital leadership, enabling real-time tracking of patient throughput, device utilization, and readmission metrics, improving operational decision-making, resource planning, and compliance reporting.

• Created detailed BRDs, user stories, and functional specifications for EHR–LIS integration, ensuring traceability, regulatory compliance, and alignment with stakeholder KPIs across Agile healthcare transformation and digital modernization initiatives.

• Interpreted complex compliance regulations and data security policies into actionable JIRA epics, enabling Agile teams to deploy feature-ready medical analytics tools faster while improving stakeholder engagement and ensuring healthcare-specific feature accuracy and risk coverage.

• Leveraged Python to analyze clinical device reliability and detect patterns of alert fatigue in telemetry systems; findings were translated into preventive maintenance protocols and anomaly detection logic, boosting patient monitoring system responsiveness across critical care units.

• Designed Excel-based audit traceability matrices linking requirements, test results, and approval workflows; enhanced audit readiness; improved quality assurance transparency; and supported documentation accuracy for regulatory inspections across healthcare deployments. PROFESSIONAL SUMMARY

EDUCATION

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