Epic Beaker Principal Trainer (Remote)

CYNTHIA COOKE

Epic Beaker Principal Trainer

Jacksonville, NC

919-***-**** **************@*******.***

PROFESSIONAL SUMMARY

Updated: February 2026

Certified Epic Beaker Principal Trainer with over a decade of experience leading enterprise training for Epic Beaker Clinical Pathology and Anatomic Pathology implementations, upgrades, and optimizations. Extensive experience as both a Principal Trainer and Credentialed Trainer, with proven success owning curriculum strategy, training environments, and end-user readiness across large academic medical centers and complex multi-site health systems.

Brings deep hands-on clinical laboratory experience as a Medical Laboratory Technologist, Cytologist, Histologist, Surgical Technologist, and Phlebotomist, enabling the creation of realistic, workflow-driven training that mirrors true laboratory and pathology operations. Known for translating Epic build, governance, and workflow decisions into clear, engaging training that drives approval accuracy, and operational efficiency. PRINCIPAL TRAINER CORE EXPERTISE

• Epic Beaker (Clinical Pathology & Anatomic Pathology)

• Enterprise Training Strategy & Ownership

• Curriculum Design & Governance Alignment

• Pathologist, Resident & Fellow Training

• Credentialed Trainer Oversight & Deployment

• Training Environment Build & Maintenance

• Upgrade & Hyperdrive Training

• Go-Live & Optimization Leadership

• LMS Administration & Reporting

• Adult Learning & Instructional Design

• Attending Workgroups to update curriculum

Tools: Camtasia, Snagit, Articulate, Adobe Suite, Zoom, Microsoft Teams, LMS Platforms, Service Now

PRINCIPAL TRAINER EXPERIENCE

Epic Beaker Principal Trainer (Remote)

UPMC Pittsburgh, PA May 2025 – Feb

• Serve as Epic Beaker Principal Trainer supporting Anatomic Pathology and Clinical Pathology workflows

• Own and maintain AP training strategy, curriculum, and delivery for pathologists, fellows, residents, and laboratory staff

• Create and maintain tip sheets, Bytes (microlearning), and job aids aligned with finalized Epic build and governance decisions

• Actively participate in Anatomic Pathology workgroups, ensuring training materials reflect current workflows and standards

• Designed and implemented Fellow and Resident curriculum, including role-based learning paths and assessments

• Supervise and mentor new full-time trainers, including delivery of train-the-trainer content

• Lead onboarding and training for new staff and support successful Epic credentialing

• Collaborate with SMEs, analysts, and leadership to continuously refine training content and delivery

• Connected with operational and IT teams to ensure end-user readiness and post–go-live support

• Created New Hire Curriculums and videos using Upreform, Snagit, Epic Beaker Instructional Designer (Remote)

Mar 2025 – May 2025

• Designed Epic Beaker instructional content for AP and CP workflows

• Created training videos using uPerform, Snagit, Camtasia, Adobe suites, and Microsoft Clipchamp

• Developed role-based tip sheets and job aids for end-user support

• Connected with SMEs and training leadership to ensure clinical accuracy

• Produced reusable learning assets for LMS deployment and optimization Memorial Hermann Health System 2024 – Mar 2025

• Served as Principal Trainer for Epic Beaker Clinical Pathology and Anatomic Pathology

• Owned end-to-end curriculum strategy, development, and delivery

• Maintained training materials aligned with finalized Epic build and governance decisions

• Led training for pathologists, laboratorians, residents, fellows, and leadership

• Coordinated and supported Credentialed Trainers during classroom training and go-live

• Partnered with SMEs, analysts, and project leadership to ensure training readiness

• Supported go-live and post–go-live optimization initiatives

• Created Videos

• Created Snippets for how To’s

Epic Beaker Principal Trainer

University Hospitals Sep 2022 – Mar 2024

• Owned AP/CP training strategy from design through go-live and optimization

• Designed, built, and maintained enterprise curriculum including lesson plans, CBTs, job aids, and tip sheets

• Supported training environments for customized workflows

• Led classroom and virtual training for laboratory and pathology stakeholders

• Developed and delivered upgrade and Hyperdrive training

• Maintained LMS records and training completion documentation

• Created Videos

Epic Beaker Principal Trainer (Remote)

Alameda Health Aug 2021 – Feb 2022

• Led remote Epic Beaker AP/CP training

• Developed and maintained curriculum for enterprise implementation

• Facilitated virtual training and supported go-live readiness

• Sent out invite email for training.

• Mark end user as attended and completed.

• Graded End Users Proficiency Assessment

• Completed Log- In Lab in Epic’s Sub environment

• Created Engaging training materials

• Created video for upgrades and tipsheet to take the place of classes ADDITIONAL EPIC EXPERIENCE

Epic Beaker Credentialed Trainer

Multiple Health Systems 2014 – 2022

• Delivered AP/CP training across multiple Epic Beaker implementations

• Supported independent and second wave go-lives

• Assisted Principal Trainers with curriculum development and environment build

• Provided elbow-to-elbow support during activation and optimization

• Created and sent out invites for training.

• Update Curriculum when needed.

CLINICAL LABORATORY BACKGROUND

(SUMMARY)

• Medical Laboratory Technologist

• Cytologist Histologist

• Surgical Technologist in the O.R. as a First Assist Phlebotomist

• Licensed Practical Nurse Experience

• Extensive bench, specimen processing, pathology workflow, and result review experience

• Strong understanding of laboratory operations, compliance, and quality workflows

• Assist in creating SOP’s

EDUCATION

Bachelor of Science – Health Management

Norfolk State University

Medical Laboratory Technologist

Norfolk State University

Surgical Technology

Wake Technical Community College

CERTIFICATIONS

• Epic Beaker Principal Trainer Certification

• Epic TED105 – Curriculum Development

• Epic TED300 – Environment Build

• Lab 301V- Beaker Build

• CLN205v - Shared Security Class

• Camtasia & Snagit (Instructional Design)

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