Rishi Banka
Kamla Nagar, North Delhi P: 971-***-**** **************@*****.*** Linkedin
PROFESSIONAL SUMMARY
Magento Developer with 4.5+ years of experience in developing, upgrading, and maintaining Magento 2 e-commerce platforms. Expertise in module customization, third-party integrations, performance optimization, and security compliance (PCI DSS). Proven ability to resolve production issues, deliver scalable solutions, and collaborate in Agile environments.
TECHNICAL SKILLS
E-commerce & CMS:
Magento 2 (Customization, Module Development, Upgrades) Backend:
PHP, MySQL
Frontend:
HTML, CSS, JavaScript
Integrations & APIs:
REST APIs, Payment Gateway Integration
Tools & Technologies:
Git, Bitbucket, Composer, Jira, Postman, Linux
Other:
Agile/Scrum, Debugging, Performance Optimization
WORK-EXPERIENCE
Software Consultant – Radicle Software Private Limited (Gurugram, Haryana) MAY 2025 – PRESENT
Act as technical point of contact for client-reported issues, performing root cause analysis (RCA) for critical frontend and backend problems.
Coordinated with testing team to resolve testing-related challenges, ensuring timely delivery of quality software.
Analysed business user requirements, clarifying needs and resolving issues efficiently. Associate Developer – Rightpoint India Digital private limited (Jaipur, Rajasthan) JULY 2021 – APRIL 2025
Collaborated with remote team members to troubleshoot and fix critical production issues, minimizing downtime and maintaining system reliability.
Developed and customized Magento 2 modules based on business requirements
Implemented bug fixes and enhancements to improve user experience and performance. INTERNSHIPS
INTERN – BB CREATIONS JUN 2020 – AUG 2020
Learn and develop Word press websites using different plugins and features. INTERN – TECHXPERTS MILESTONES ACHIEVERS JUN 2019 – OCT 2019
Learn and develop different projects on cloud computing and networking protocols using Cisco Packet Tracer. PROJECTS
Rite Aid (October 2021 – December 2024)
Integrated third-party payment gateways, ensuring secure and seamless transaction processing.
Applied critical security patches and updated third-party extensions to comply with the latest PCI DSS standards and improve site stability.
Spearheaded the end-to-end upgrade of the Magento instance from 2.4.5 to 2.4.7, ensuring full compatibility of existing modules and themes.
Xenon Arc (April 2024 – April 2025)
Spearheaded the end-to-end upgrade of the Magento instance from 2.4.6 to 2.4.7, ensuring full compatibility of existing modules and themes.
Applied critical security patches and updated third-party extensions to comply with the latest PCI DSS standards and improve site stability.
Actively participated in daily stand-ups and sprint planning, delivering bug fixes and minor feature enhancements within 2-week sprint cycles.
Oncourse Learning (May 2025 – February 2026)
Actively participated in daily stand-ups and sprint planning, delivering bug fixes and minor feature enhancements within 2-week sprint cycles.
Resolved daily client-reported technical issues within an Agile framework, maintaining high system uptime and meeting all project SLAs.
Served as the technical point of contact for client-reported issues, performing Root Cause Analysis (RCA) to resolve critical frontend and backend bottlenecks. EDUCATION
Bachelor Of Technology (Computer Science) HMR Institute of Technology and Management 2017-2021 (84%).
Higher Secondary School (Class 12th) Ravindra Public School 2017 CBSE (82%)
Higher School (Class 10th) Ravindra Public School 2015 CBSE (70 %) ADDITIONAL DETAILS
Languages: English and Hindi.
Certifications & Training: Training in cloud computing and networking protocols.