Operations & Facilities Management Leader with 25+ Years Experience

Kurunadan.PR

Operations Management Professional

Location: Chennai Mobile: +91-988******* E-Mail:***********@*****.*** Linkedinprofile Summary

A results-driven Operations Management & Customer Services Professional with over 25 years of expertise spanning Industrial, Power Sector, IT Parks, Residential & Commercial Buildings in Indian & International locations. Helped Organizations through my skills in Corporate Real Estate Services, Facilities & Property management

,Customer relations and Multi-Site Operations & Governance, ensuring seamless execution of large-scale and long-term maintenance projects.

Recognized for achieving operational efficiency, driven cost-saving initiatives, customer satisfaction 90%+ (CSI) and excellence including advisory roles in high-stake locations such as Sudan and Yemen. Recommendations

• "As a manager, I found Kurunadan to be very organized and efficient in Gateway, He consistently demonstrated strong problem- solving abilities, finding innovative and practical solutions.

” Wishing him all the best & success “S. Sivaram –AVP (Ops & Projects), TRIL - Chennai.

• "Kurunadan performance was remarkable and had the pleasure of managing him for a significant duration, his strong analytical skills and attention to detail were invaluable to our team.

” Wishing him all the best & success " K. Devaraj, AVP, Sodexo – Chennai. Skills

• Real Estate Services, Operations & Customer Services Management: Asset Management ;Facility & Property Management; Residential- Estate Management ;Project; Infrastructure Development & Execution; Business Services

:Multi Site Operations ;Portfolio Management; Business Operations Leadership :SEZ Coordination; Lease Management

;Business Development support ;General Administration ; Vendor, Suppliers & Contract Management; Risk mitigation & Emergency Preparedness Management; Transition management, Cross functional coordination; Electrical Engineering

(HT/LT systems),Due Diligence(Technical & Legal) Exposure to Resilience planning,Corporate Real Estate Strategy

,Event planning & Logistics, Real Estate Transactions; Security Management; Rental Management; Resource Planning; Stake holder engagement; Change Management; Business Continuity Planning; Statutory Compliances & Legal Protocols, Policy Implementation.

• Financial Management; Receivables Management, Capex, Opex budgets; Techno-Commercial Operations. Work Experience

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JONES LONG LASSLE BUILDING OPERATIONS PRIVATE LIMITED CHENNAI, INDIA Operations Lead Dec 2025 to Till date

• Leading Portfolio Asset Management (PAM) operations for large enterprise account in Chennai.

• Driving end-to-end asset management and Operational Governance including EHS, sustainability, statutory compliance, vendor management, financial management, stake holder engagement etc.. GATEWAY OFFICE PARKS PRIVATE LIMITED CHENNAI, INDIA Deputy Facility Head Sept 2017 to Nov 2022

• Spearheaded end-to-end Works supervision, ensuring seamless O&M(Engineering Operations & Maintenance MEP Systems HT/LT Distribution HVAC IBMS/BMS Utilities), SEZ, Lease Agreement coordination, renewals & Registration process, Vendor partner Coordination, Handover & Takeover process, implemented employee experience programs, EHS Program coordination, Customer relation for the 35 Lakhs Sft space, including 11 IT Buildings across a 35-acre campus for a diverse IT park.

• Cultivated long term relationships with 10+ Tenants including IT Major companies, orchestrated regular meeting and accomplished the Operational KPI, ensuring alignment with their needs and expectations.

• Orchestrated the efficient transition from project completion to operational handover, fit out handover, ensuring zero disruptions and optimal tenant experiences.

• Effectively liaised with government authorities for regulatory compliance & facilitated day-to-day operations runs smoothly. Headed various audits Viz Process, Safety, Financial, Statutory Compliances ensuring compliance with organizational standards.

• Skilled in preparing and analyzing MIS reports for presenting monthly and quarterly reports for leadership Team ensuring accuracy, compliance, and data-driven insights.

• Led Capital (Capex) - provided operational support, headed special projects & Opex projects, optimized resource utilization, implemented Digital Technology Automation (Integration) for Process Optimization, introduced Sustainability Initiatives Viz green energy solutions, waste management etc, achieved 15% reduction in energy costs, along with innovative campus amenities like crèche and food court.

• Driven the Profit and Loss (P&L) operations for the services business unit, ensuring financial viability, Revenue collections and profitability in Common Area Maintenance (CAM), utility charges billing, AMC’s, Maintenance expenses and rent collection. Through optimization cost saving achieved around 10 %. SODEXO TECHNICAL SERVICES PRIVATE LIMITED CHENNAI, INDIA Deputy General Manager July 2013 to Aug 2017

• Successfully led a team of 9 direct reportees achieving 100% client retention for large accounts and sustained profitability through strategic execution and people-first leadership ensuring sustainable growth and long-term success. Exposure to Merger & Acquisitions.

• Regularly engaged with client business unit heads to gather insights, implement strategic feedback, and drive continuous improvement across operations, achieving to a 90%+ Customer Satisfaction Index.

• Spearheaded a key role in winning the 5 Major RFPs securing new service orders, ensuring seamless transitions and on-time completion.

A2Z INFRA SERVICES PRIVATE LIMITED CHENNAI, INDIA

Assistant General Manager June 2007 to June 2012

• Successfully led a diverse portfolio spanning 6 million sq. ft. across IT Parks, Office Spaces, Residential & Commercial Buildings of Integrated Facility Management (IFM), Property -Residential domain etc. Exposure to workplace experience.

• Spearheaded the regional team and drove succession planning, ensuring 100% compliance with SOPs, legal regulations, and SLA metrics—consistently meeting client expectations without penalties.

• Achieved 90%+ Customer Satisfaction Index in monthly business reviews with Clients, Landlords etc.

• Played a key role in RFP preparation, securing 2 Crores in new service orders, ensuring seamless transitions. Instrumental in implementing ISO Standards across the region.

• Led the team to win 5S Excellence, Sustenance & KAIZEN Awards from CII for the Client.

• Recognized as the Best Energy-Saving Team, achieving 7.5 million units in energy conservation, generating cost savings to the tune of 50 million for the Client. OTHER WORK EXPERIENCE INDIA

• With a strong foundation in engineering, after-sales service,client relationship management, I bring a wealth of experience across diverse industries in Power sector, Real Estate services, Facility & Property Management

,Infrastructure & Construction Management,my past roles includes Associate – Prathiba & Co Auditing firm (Nov 2022 – Aug 2023 & April 2025 – Nov’2025 ), activities includes Engineering, Audits, Statuary Compliances,Liasoning, Contract review, Facility Management & miscellaneous activities etc.); Associate -Casa Grande(Sept 2023 – March 2025) ;Senior Executive – Wartsila India (Jan 1999 – May 2007);Manager – Shabari (Sept 2012 – June 2013);Assistant Engineer – Jyoti Ltd (Jan 1997 – Dec 1998), Supervisor – Vivin (Nov 1992 – Dec 1996). EDUCATION

B.S –ENGINEERING TECHNOLOGY RAJASTHAN, INDIA

BITS-Pilani August’2000 to April’2005

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