Bilingual Data Entry Specialist with Excel Expertise

ELVIA Figueroa

Data Entry Specialist

Buda Texas 88610l]

[737-***-****] *********@*****.***]

PROFESSIONAL PROFILE

Detail-oriented professional with a strong background in customer service and data management. Proficient in Microsoft Excel, including VLOOKUP, Pivot Tables, and Macros for efficient data organization. Fully bilingual (Spanish/English) with a proven ability to manage sensitive information accurately. Committed to continuous learning and professional excellence in remote data entry environments.

TECHNICAL SKILLS

Software: Microsoft Excel (Advanced Formulas, Macros), Google Sheets, Word, PowerPoint.

Data Management: Data Entry Accuracy, Database Maintenance, Quality Control, Inventory Management.

Languages: Spanish (Native), English (Intermediate - Professional Communication).

PROFESSIONAL EXPERIENCE

Walmart Customer Service & Sales Associate

Managed customer inquiries and provided detailed information regarding product specifications and pricing.

Utilized point-of-sale systems to process transactions with 100% accuracy.

Maintained organized records and assisted in inventory control to ensure product availability.

Hospitality & Customer Service Host / Customer Support

Coordinated guest relations and managed scheduling in high-volume environments.

Provided bilingual support to ensure clear communication and resolve customer concerns efficiently.

Maintained accurate documentation of service activities and guest information.

EDUCATION

English as a Second Language (ESL): Adult Education School (Intermediate Level).

Independent Studies: Advanced Excel and Data Management (Self-Taught via Community Resources).

Data Entry Specialist Certificate: LinkedIn Learning (In Progress).

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