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Dynamic Psychiatric Technician with Crisis Intervention Expertise

Location:
Miami, FL
Posted:
April 12, 2026

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Resume:

Dynamic psychiatric technician with

extensive experience at Krome

Dentation Center, excelling in crisis

intervention and therapeutic

communication. Proven ability to

enhance patient safety and support

treatment plans, fostering

collaboration within multidisciplinary

teams. Adept at clinical documentation

and behavior monitoring, ensuring high

standards of care and compliance with

safety protocols.

. Compassionate psychiatric technician

with over 8 years in behavioral health.

Expertise in crisis intervention and

clinical documentation, fostering team

collaboration to enhance patient care.

Committed to implementing effective

treatment strategies that promote

recovery and well-being.

Krome Dentation Center

Psychiatric Tech Miami, FL 11/2024 to Current

Aware Recovery Care

Florida Agency Staffing Coordinator Delray Beach, FL 05/2022 to 08/2024

Aware Recovery Care

CRA/FEF Agency Trainer Delray Beach, FL 10/2021 to 05/2022

BR Bobby

R Jones Jr.

*********@*****.***

786-***-****

Deerfield Beach, FL 33441

WWW: Bold Profile

Personal Summary

Skills

• Therapeutic communication

• Crisis intervention

• Behavior monitoring

• Treatment plan assistance

• Safety protocols

• Team collaboration

• Problem solving

• Clinical documentation

• Treatment management

• Care team collaboration

• Group therapy facilitation

• Patient rapport

• Activity planning

• Recreational activity supervision

• Behavioral management

Work History

Monitoring of behavior, vital signs, assisting with daily living activates (personal care assistance).

Providing therapeutic communication (building trust, providing emotional support).

Crisis intervention and De- escalation (handling behavioral crises, managing violent or disruptive behavior).

Assisting with treatment plans (supporting therapies, documentation).

Ensuring a safe environment (maintaining safety protocols, reinforcing positive behavior).

Collaboration with treatment team (team participation, report and feedback).

Maintaining professional and ethical standards (adhering to policies and procedures, self-care and emotional resilience).

Plan and implement staffing solutions, assisting with hiring process, creating work schedules, monitoring employee compliance with punching and time management.

• Running and preparing daily staff labor reports.

• Overseeing PTO requests and employee coverage.

Assisting with staff training, report scheduling and timekeeping issues to management.

Coordinating with payroll to verify staff details and working hours.

Determining company staffing needs and developing a staffing strategy.

Assisting with employee recruitment and performance evaluations.

American Association Psychiatric

Technician

Sacramento, CA

NCPT4, 03/2025

BA

Ashford University

Psychology, 01/2014

BA

Ashford University

Sociology, 01/2014

Substance Abuse Counselor

Med-Life Institute

01/2012

Florida Certified Recovery Support

Specialist

01/2009

Florida Certified Behavioral Health

Technician

01/2009

Modula Education Program for

Activity Professional Part 1 (MEPAP I)

Collins Healthcare Education, Inc.

Fort Lauderdale, FL,

JC'S Recovery Center

Lead Behavioral Health Tech Hollywood, FL 06/2018 to 12/2021

Aware Recovery Care

Certified Recovery Advisor Delray Beach, FL 03/2000 to 10/2021

Retreat of Broward

Detox Behavioral Health Tech Supervisor Pompano Beach, FL 02/2020 to 09/2020

Elan Recovery + Wellness

Assistant Director of Housing North Palm Beach, FL 01/2018 to 05/2018

• Incident reporting

• Mental health support

• Multidisciplinary collaboration

• First Aid/CPR

• Medical records requests

• Psychiatric Disorders Knowledge

• Treatment Planning

• Infection control practices

• Needs assessment

• Critical thinking

• Analytical thinking

• Support patients

• Excellent communication

• Organizational skills

• Teamwork

• Decision-making

• Teamwork and collaboration

• Psychopharmacology Principles

Education

Training new staff for positions of CRA/FEF, facilitating employee workshops and forums, auditing new hire

employees for the first 13 weeks of employment, assisting all agency employees through education and retraining

throughout employment.

Monitoring of residents activities in community setting, monitoring of medications, maintaining medication records, completing clients logs and shift reports, training staff, handling client property, developing policies and procedures, daily staffing on clients progress and needs, advising clinical staff of any behavior or social interaction changes, following all state and federal laws, maintain OSHA, DCF, Joint Commission Guidelines for Substance Abuse Residential living.

Direct care with clients, completing progress notes, UDS, client visits, assisting clients in meeting their individual recovery goals, recovery support.

Monitoring of resident's activities in detox setting, monitoring medication line, completing clients logs and shift reports, training staff, handling client property, developing policies and procedures, daily staffing on clients progress and needs, advising clinical staff of any behavior or social interaction changes, following all state and federal laws, maintain OSHA, DCF, Joint Commission Guidelines for Detox setting.

Supervising Staff, Staffing, Training, developing policies and procedures for department, monitoring of resident's activities in community setting, monitoring of medications, maintaining medication records, completing clients logs and shift reports, following all state and federal laws, maintain OSHA, DCF, Joint commission guidelines for Substance Abuse Residential living.

01/2006

90 Hour Course

Curriculum for the Special CARE OF

Nursing Home Residents with

Alzheimer's disease or Related

Disorders

Collins Healthcare Education, Inc.

Fort Lauderdale, FL,

01/2006

90 Hour Course

Keeping Families Together Program

Children's Home Society

01/2003

Pathway to Hope

Lead Behavioral Health Tech Fort Lauderdale, FL

11/2016 to 12/2017

Galt Ocean Rehab

Director of Community Housing Lauderdale-by-the-Sea, FL 10/2015 to 09/2016

The Recovery Place

Lead Chemical Dependency Tech Fort Lauderdale, FL 09/2012 to 10/2015

Boca House Detox

Detox Technician Boca Raton, FL 02/2012 to 06/2012 Certifications

• CRSS

• CBHT

• BA

Have worked with medical records systems Tier, Kipu, Sunwave.

Insurance verification of benefits, case management duties such as housing, job searching, aftercare, outside medical appointments, court and legal issues, insurance, client intake and assessments.

Monitoring of resident's activities in community setting, monitoring of medications, maintaining medication records, completing clients logs and shift reports, following all state and federal laws, maintaining OSHA, DCF, Joint commission guidelines for Substance Abuse Residential living.

Overseeing community housing property which housed 33 residents and 15 staff, staffing, staff payroll, monthly staff meetings, developing and maintaining housing department policies and procedures, client residential safety, dealing with client facility relations, daily administration meetings, department budget, community housing activity planning, overseeing scheduling of client transportation, assisting staff in maintaining safety of clients, following all state and federal laws, maintaining OSHA, DCF, Joint Commission guidelines for Substance Abuse Residential living.

Have worked with medical records systems Tier, Kipu, Sunwave.

Insurance verification of benefits, case management duties such as housing, job searching, aftercare, court and legal issues, insurance, client intake and assessments.

Overseeing community residential treatment campus which housed 108 clients, assigned tech staff daily assignments, maintaining safe environment for recovery, maintaining tech office and campus, reconciling department funds, address and resolves client issues that fell under housing department, campus safety checks, carrying out directives for clinical staff in dealing with client care.

Recovery First

Behavioral Health Technician Supervisor Hollywood, FL 05/2006 to 02/2011

Treatment Solutions of South Florida

Chemical Dependency Technician Lighthouse Point, FL 06/2007 to 01/2009

Tender Loving Care Non-Emergency Transportation

Transportation Specialist Pompano Beach, FL 06/2004 to 03/2007

Tender Loving Care Adult Daycare Center

Adult Activities Coordinator Pompano Beach, FL

09/2004 to 06/2005

Monitoring clients in a controlled environment for detox, daily assessments using cow scale, monitoring medications and medication logs and writings MARS, communicating with doctor for medication needs, monitoring client blood pressure and vitals, client risk assessments, bio social assessments, following all state and federal laws, maintain OSHA, DCF, Joint Commission guidelines for Substance Abuse Detox.

Have worked with medical records systems Tier, Kipu, Sunwave.

Insurance verification of benefits, case management duties such as housing, job searching, aftercare, court and legal issues, insurance, client intake and assessments.

Supervising staff of 20 and two properties with 65 clients

(Residential and PHP level of care), staffing, staff payroll, developing and maintaining housing department policies and procedures, client residential safety, dealing with client facility relations, daily administration meetings, department.

Monitoring of resident's activities in community setting, monitoring of medications, maintaining medication records, completing clients logs and shift reports, following all state and federal laws, maintaining OSHA, DCF, Joint commission guidelines for Substance Abuse Residential living.

Transporting Medicare and private clients to doctor's appointments, to and from medical facilities both

ambulatory and non-ambulatory clients.

Securing wheelchair clients, maintaining client

transportation logs, mileage logs, gas logs, pre-trip and vehicle inspections.

Direct care and supervision of clients with disabilities such as brain damage, Alzheimer's, dementia, mental illness, limited or no mobility, speech impairment, loss of sight or

Westside Regional Medical Center

Food and Nutrition Supervisor Plantation, FL 12/1999 to 10/2004

References available upon request.

hearing, coordinate activities with other agencies for activities and events that assist in the improvement of the quality of life for clients, activity level assessments, maintain clients charts and logs as required by local and state guidelines.

Overseeing department operations of patient meal services which has 215 patient beds and 40 department staff, staffing and scheduling, labor control, employee training, supply and stock purchasing of cold and dry products, tube feeding and nutritional supplements, addressing and resolving patient complaints and issues, accounting for department, maintain OSHA, DCF, Joint commission guidelines for Hospital Food Services.

Continuing Education Courses

• Cultural Competence

• Psychotherapeutic Medications

• Domestic Violence and Substance abuse

• Urine Drug Screen Competency

• OSHA Standards Universal Precautions

• HIPPA

• HIV/AIDS

• Confidentiality

• Aggression Control

Fundamentals of Basic Life Support (BLS) and CPR for Healthcare Providers

Special Training

• CDL Class B/ Passenger/Tanker/ Hazmat

Modula Education Program for Activity Professional Part 1

(MEPAP I):2006

• Collins Healthcare Education, Inc., Fort Lauderdale, FL

• 90 Hour Course

Curriculum for the Special CARE OF Nursing Home Residents with Alzheimer's disease or Related Disorders: 2006

• Keeping Families Together Program: 2003

• Children's Home Society

References



Contact this candidate