RANDY POOL
Manassas, VA ***** 826-***-**** *********@******.***
PROFESSIONAL SUMMARY
Results-driven leader with extensive experience leading large-scale food supply chain and distribution operations. Expert in driving operational efficiency, cost optimization, and service excellence across procurement, warehousing, transportation, and production. Demonstrated ability to streamline processes, implement Lean initiatives, and improve supply chain visibility while ensuring compliance with industry food safety standards, as well leading directives within the technology and manufacturing industries
EXPERIENCE
Director Of Transportation / Supply Chain
Gate Group Sterling, VA
January 2023 - Current
Directed daily transportation activities for a major hub, managing a fleet of 50+ vehicles and ensuring 99.9% on-time flight delivery assignments
Successfully managed labor relations and performance evaluations for a staff of 300+ employees in full compliance with Collective Bargaining Agreements
Leveraged Lean Six Sigma methodologies to streamline dock operations, reducing vehicle turnaround time by 20%
Lead all transportation operations supporting airline catering distribution for a major international airport hub.
Collaborate with airline partners to maintain service level agreements (SLAs) and resolve operational challenges
Developed safety training programs that reduced transportation-related incidents by 30% over a 60-day period
Manage procurement and distribution of food, beverages, packaging, and operational supplies exceeding $150M annually
Oversee supplier relationships and contracts with 200+ global and regional vendors
Operations Manager
GXO Logistics Manassas, VA
March 2025 - March 2026
Championed GXO’s 7S Workplace Organization standards, reducing workplace accidents by 120% through proactive safety audits and staff training
Lead daily operations supporting logistics for hyperscale data center clients, managing storage, staging, and distribution of servers, network equipment, and infrastructure components
Managed daily warehouse operations for Data Centers, consistently meeting 99.8% of daily SLAs and productivity targets
Ensure secure handling and chain-of-custody processes for high-value IT assets worth $500M+ in inventory
Spearheaded mulitple continuous improvement projects that optimized warehouse space consolidation resulting in cost savings of $100,000+ annually
Managed a team of 4 Superviors to consistently meet daily SLAs and KPIs, resulting in a 10% improvement in delivery times year-over-year, while managing to roll out production through a 24/7 operation
Collaborate with client engineering and deployment teams to coordinate data center hardware staging and rack deployment schedules
Director of Operations
PERFORMANCE FOOD SERVICE Manassas, VA
June 2023 - October 2024
Fostered positive work environment by addressing employee concerns promptly.
Adapted business strategies as needed based on changing market conditions or internal factors.
Oversaw daily operations, ensuring timely completion of tasks and projects.
Ensured compliance with legal requirements and industry regulations by monitoring operations closely.
Collaborated with marketing team members to plan promotional events or campaigns aimed at increasing brand awareness.
Monitored inventory levels closely to prevent stockouts or excessive holding costs.
DIRECTOR OF OPERATIONS
US FOODS Manassas, VA
October 2020 - January 2023
Develop and drive a safety culture while focusing on employee well-being through accountability and dept Lead engagements
Achieve and drive cost per case targets while instilling a culture of customer service
Develop standardization and create SOPs with Dept Managers to foster continuous improvement
Partnered with legal/engineer team in the development of Labor standards and contract negotiations
Ensured compliance with legal requirements and industry regulations by monitoring operations closely.
Develop Operations PNL strategies to reach EBITDA goals.
Reviewed reporting from departments to determine efficacy of communication and productivity.
WAREHOUSE MANAGER
MARTIN BROWER Manassas, VA
March 2018 - September 2020
Manage staff to ensure inbound and outbound processes align with budgeted and forecasted daily operations
Follow up and create safety processes to teach, train and develop staff to better YOY results
Forecast budgeted expenses and delegate quarterly usage
Training staff to be liaisons with transport companies, suppliers and 3rd party personnel
Ensuring quality objectives and delivery deadlines are met and maintained
Continued growth and development through Kaizen and Six Sigma operational projects and practices
Develop staff to utilize analyzed data to grow the business and train staff to maintain or better perform business metrics of reliability and productivity.
Store Manager
Wal-Mart Washington DC
June 2009 - June 2017
• Successfully grew top line sales dollars and increase profit in metro DC from $90M to $115M in 2 years
• Develop and implement strategies to attract and maintain a highly skilled and engaged workforce
• Managed inventory audits, financial reconciliations and sales reporting
• Analyzed sales data to develop merchandising strategy to build display's and increase revenue
• Maintained clean, safe and organized store environment for customers and employees while focusing on fresh and quality local items
• Eliminated resource waste through monitoring and improved controls
• Championed new policies and regulations to minimize production errors and incidents
• Project management while opening new big box locations while maintaining timelines and budgets
SKILLS
WMS/TMS
Adaptability and flexibility
Revenue growth
Vendor management
Excellent communication
Inventory management
Customer relationship management
Analytical problem solver
EDUCATION
Bachelor of Science (B.S.) - Business Administration
American Public University, Online
May 2020