Licensed Funeral Arranger & Customer Service Specialist

LaTara Misher

Licensed Funeral Arranger Customer Service Specialist

775-***-****. ************@*****.***

Sparks, Nevada

Summary:

Versatile individual with a solid foundation in administrative tasks and data entry, excelling in maintaining organized records and facilitating effective communication. Proven ability to handle sensitive information with discretion while ensuring compliance with data protection regulations. Strong project management skills enable timely delivery of assignments while enhancing team collaboration. Eager to support operational excellence through precise data management and outstanding customer service. Work Experience:

Licensed Funeral Arranger

Walton's Funerals & Cremations - Sparks

Oct 2024 - Present

Sparks, NV

• Coordinated funeral services, ensuring all arrangements met the needs and preferences of grieving families.

• Provided compassionate support and guidance to families during difficult times, helping them navigate through the planning process.

• Managed logistics for funeral services, including transportation, floral arrangements, and documentation.

• Assisted families in selecting caskets, urns, and memorial products that honored their loved ones.

• Developed and maintained relationships with local vendors and service providers to enhance service offerings.

• Participated in professional development workshops to stay updated on industry trends and best practices.

Self-Employed

Sep 2025 - Present

Sparks, Nevada

• Developed and maintained user-friendly websites, ensuring optimal performance and responsiveness across various devices.

• Collaborated with clients to understand their vision and translate it into effective web designs and social media campaigns.

• Managed multiple projects simultaneously, delivering all assignments on time and within budget.

• Designed visually appealing graphics and content for social media platforms, aligning with brand identity.

• Engaged with followers and responded to inquiries, fostering a strong online community and enhancing customer relations.

• Created and maintained a content calendar to ensure consistent posting and messaging across all platforms.

• Trained clients on best practices for managing their social media accounts effectively.

Financial Aid Coordinator

Truckee Meadows Community College

Jul 2021 - Oct 2024

Reno, Nevada

• Administered financial aid programs, ensuring compliance with federal, state, and institutional regulations.

• Facilitated the application process for students seeking financial assistance, guiding them through eligibility requirements and documentation.

• Conducted financial literacy workshops to educate students about budgeting, loan management, and repayment options.

• Provided one-on-one counseling to students and families regarding financial aid options, fostering a supportive and informative environment.

• Responded to inquiries and resolved issues related to financial aid processing in a timely manner.

• Participated in professional development training to stay informed on changes in financial aid legislation.

• Engaged in outreach initiatives to connect with prospective students and provide information on financial aid resources.

HR Coordinator

Aveanna Healthcare

Nov 2018 - Jul 2021

Reno, Nevada

• Collaborated with department managers to identify staffing needs and create tailored job descriptions.

• Maintained accurate employee records and HR databases, leveraging HRIS systems to streamline operations.

• Provided administrative support for payroll processing, ensuring accuracy and timeliness of submissions.

• Managed the recruitment process, including job postings, candidate screening, and interview coordination to attract top talent.

Administrative Assistant/Social Media Manager

Greater New Hope Baptist Church

Jun 2014 - Jul 2017

Reno, Nevada

• Coordinated and managed social media content across multiple platforms to enhance brand visibility and engagement.

• Conducted administrative tasks such as scheduling meetings, managing calendars, and organizing files to ensure operational efficiency.

• Utilized tools such as Hootsuite and Canva to create visually appealing graphics and scheduled posts, streamlining content management.

• Maintained accurate records of office supplies and equipment, ensuring timely reordering to minimize disruptions.

• Monitored and analyzed social media metrics to assess the effectiveness of campaigns and identify areas for improvement.

• Responded promptly to customer inquiries and comments on social media, fostering positive customer relations.

• Created and maintained an organized filing system for digital and physical documents to streamline access to information.

• Organized company events and meetings, coordinating logistics and communication to enhance team collaboration.

• Maintained confidentiality of sensitive information while handling administrative duties.

Administrative Assistant II

Cardinal Health

Sep 2007 - Dec 2012

Reno, Nevada

• Developed and maintained organized filing systems to ensure data accessibility and compliance with company policies.

• Assisted in the preparation of reports and presentations, utilizing Microsoft Office Suite to enhance visual impact.

• Processed incoming and outgoing communications, including emails and phone calls, ensuring timely and professional responses.

• Managed office supplies inventory, negotiated with vendors to secure cost-effective purchasing agreements.

• Conducted research and compiled data for special projects, contributing to informed decision-making within the team.

• Provided exceptional customer service by addressing inquiries and resolving issues promptly, enhancing client satisfaction.

• Assisted in onboarding new employees by preparing training materials and organizing orientation sessions.

Skills

Team Coordination: Expert, Data Management: Expert, Community Engagement: Expert, Responsive Design: Expert, Communication Skills: Expert, Customer Service: Expert Problem-solving: Expert, Web Development: Expert, Graphic Design: Expert, Content Creation: Expert

• Maintained confidentiality of sensitive information, ensuring compliance with data protection regulations.

• Scheduled and coordinated company events and meetings, managing logistics to ensure smooth execution.

• Provided back-up support to the executive team during high-volume periods, maintaining productivity levels.

• Developed and maintained positive relationships with clients and vendors, fostering a collaborative work environment.

Education

Psychology - Bachelor of Arts (BA)

University of Nevada, Reno

Reno, United States

Reference Available Upon Request.

Contact this candidate