Customer-Focused Property Management Assistant
Resume:
OBJECTIVE
Eager to bring strong interpersonal skills, attention to detail, and a customer focused approach to assist clients in find their ideal home. Dedicated to learning and excelling in property management while contributing to the success of a dynamic team.
Linda Jackson
Having a high patience level helps with varying personalities. This in fact will help bring a great quality of connection to your organization. I am hardworking and reliable with a strong background in cash collections, customer relations, and organization. I can offer reliability, proactiveness and great time management. Providing a diligent asset to your establishment.
CONTACT
**************@*****.***
Atlanta, GA
EDUCATION
CREEKSIDE HIGH SCHOOL
Diploma
2017
TECHNICAL SKILLS
CRM Systems: Zendesk, Freshdesk, Salesforce, Zoho CRM
Communication Tools: Zoom, Slack, Microsoft Teams, Google Meet
Ticketing Systems: Jira, Help Scout
Productivity Tools: Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets)
Remote Tools: Avaya
EXPERIENCE
REMOTE CUSTOMER SERVICE REPRESENTATIVE, KFORCE.
Nov 2023 – CURRENT
Customer-focused professional with exceptional communication and problem-solving skills, dedicated to delivering outstanding support in a remote capacity for Home Depot. Experienced in assisting customers with product inquiries, order management, and troubleshooting issues to ensure a seamless experience.
Led the redesign of the company's e-commerce platform, resulting in a 25% increase in sales. Conducted user research and usability testing to inform design decisions and improve the user experience
Collaborated with development teams to ensure designs were implemented accurately and efficiently.
WFH CUSTOMER SERVICE SPECIALIST THE ECHELON GROUP
Feb 2022 – Jun 2023
Highly organized and detail-oriented professional with a strong ability to manage and optimize logistics processes in a remote environment. Skilled in coordinating shipments, tracking inventory, and ensuring seamless supply chain operations while maintaining effective communication with vendors and team members.
HAMPTON INN ATLANTA-FAIRBURN
MAY 2018 - JUN 2019
Friendly and detail-oriented Hotel Front Desk Representative with [X years] of experience in hospitality and customer service. Skilled in guest relations, reservation systems, conflict resolution, and ensuring seamless check-in/check-out processes. Dedicated to providing exceptional guest experiences and supporting hotel operations.
Customer Service Excellence
Reservations & Guest Relations
Payment & Cash Handling
Problem-Solving & Conflict Resolution
Hotel Management Systems (e.g., Opera, OnQ, etc.)
Team Collaboration
Time Management & Multitasking
Upselling & Guest Experience Enhancement
Dedicated to delivering seamless guest experiences while improving efficiency and guest satisfaction scores. Excited to apply my skills in hospitality and customer service to help your team maintain excellence and achieve business goals.
Contact this candidate