Customer Service & Operations Professional with Driving Expertise
Resume:
Steven R Ampa +1-689-***-**** ********@*****.***
OBJECTIVE:
To secure a position in Customer Service and contribute to the success of an organization with knowledge gained from past experience.
QUALIFICATIONS:
Maintained high standards of service as employee of Orlando Health, Walt Disney World Resort and Lynx Transportation
Walt Disney World Trainer
ACHIEVEMENTS:
Recipient of Employee of the Month Award for the Month of June 2006 at Loews Royal Pacific Resort (Universal Studios Florida)
Maintained ‘Safe Driver’ throughout driving history
WORK EXPERIENCE:
06/24- Present- Retired/ Not employed
02/24- 06/24 Driver ABM
Deliver rental cars to and from OA to various locations within Florida. Enterprise vehicles
06/23-09/23 EDS Driver
Deliver rental cars to and from OA to various locations within Florida. Hertz vehicles
10/22-06/23 Nomi Health
Medical Courier
Deliver diagnostic exams to and from various locations within the state of Florida
04/17-10/22
Semi-retirement
04/07- 04/17 OrlandoHealth
(Arnold Palmer Hospital)- Guest Service Rep
Assist and give information to all visitors of Orlando Health
Escort visitors to various locations within the OH campus
Take photos and make ID badges for visitors and guests 18+ years of age
• 11/04- 04/07
IJCF Joint Venture-Royal Pacific Resort
Room Service Dispatcher/Server
Oversee Star Service Dept. 3rd shift operations
Verify, record and submit guest order receipts, cash.
Deliver food orders
• 07/02-11/04
Lynx Central Florida Regional Transit
Bus Operator
Operate passenger bus within schedule routes, following DOT regulations and safety laws
EDUCATION/TRAINING:
09/24/02 CFRT LYNX CL B DRIVER'S CDL TRAINING Commercial Driver's License
Downgraded to CL. E Safe Driver 08/23
• 06/78-04/1985
Lead Guitarist for local working band in Monterey, California. Played various engagements in nightclubs, bars, weddings, and other venues requiring live performances
06/74-05/75
MONTEREY PENINSULA COLLEGE
Introduction Business, Basic Electricity and Soldiering, General Studies
09/71- 05/74
SEASIDE HIGH SCHOOL, Seaside, CA HS Diploma
REFERENCES:
Jenna Stallard
Manager, Guest Services, APMC ORHS (321) 841- 5111
• Amador Acosta
Food and Beverage Manager (Ret.), Marriott International
Flora A. Rivera, BSN (Ret.)
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