RITA JOY CLARK, Director of Housekeeping***-***-**40, e ***********@*****.***
SUMMARY Dedicated and results-oriented Housekeeping Manager Supervisor with extensive experience in hospitality operations. Proven ability to maintain stringent cleanliness and quality standards, manage inventory, and ensure compliance with safety protocols. Skilled in staff supervision, guest relations, and optimizing productivity. Eager to leverage expertise in leading housekeeping teams to drive exceptional guest satisfaction and operational efficiency for your organization.
WORK EXPERIENCE
Housekeeping Manager Supervisor
Spring Hill Suites by Marriott
10/2025 – Present Pigeon Forge
Preserved guest room and public area cleanliness by upholding stringent quality standards.
Orchestrated inventory management for linens, cleaning supplies, and guest amenities to ensure efficient room preparation.
Addressed guest requests with promptness, maintaining a professional and welcoming demeanor.
Guaranteed adherence to safety, sanitation, and risk management protocols.
Mentored and guided housekeeping staff to optimize productivity and service excellence.
Housekeeping Supervisor / Team Lead
Home2 Suites by Hilton
04/2021 – 10/2025 Nashville
Directed daily housekeeping operations, ensuring superior cleanliness and guest satisfaction.
Facilitated staff scheduling and coordination to meet fluctuating occupancy demands.
Managed supply levels and contributed to comprehensive inventory control. Educated new team members on established cleaning methodologies and safety regulations.
Delivered exceptional guest service and adeptly resolved any expressed concerns.
EDUCATION
High School Diploma
SKILLS Housekeeping Management Inventory & Supply Management Schedule Coordination Cleaning & Sanitation Procedures Janitorial Experience Use of Disinfectant Cleaning Chemicals
Hospitality Operations Team Leadership & Staff
Supervision
Guest Relations & Customer Service Communication Skills Time Management & Organization Risk Management & Safety Compliance