Senior QA Engineer Healthcare & Medicaid Testing Expertise

Harpreet Benipal 443-***-**** **************@*****.***

SUMMARY:

Results-driven Senior QA Engineer with over 10 years of experience in software testing and quality assurance across healthcare and insurance domains. Adept at designing and executing manual and automated test strategies to ensure high-quality software delivery. Skilled in automation frameworks using Selenium WebDriver, Java, and Python, with strong knowledge of CI/CD integration, data validation, and healthcare compliance testing (Medicaid and claims workflows). Proven ability to collaborate across development, product, and QA teams within Agile environments to enhance testing efficiency, accuracy, and reporting quality.

TECHNICAL SKILLS

Testing Practices

Manual Testing, Functional Testing, Regression Testing, Smoke & Sanity Testing, Accessibility & Security Testing, UAT Support

Automation Tools & Frameworks

Selenium WebDriver, Java, JavaScript, Python (for scripting), TestNG, Page Object Model (POM)

CI/CD & Version Control

Azure DevOps, Jenkins, Git

Databases & Data Validation

SQL (Queries, Joins, Data Integrity Checks), Healthcare Data Validation, Medicaid Claims Testing

Defect Tracking & Collaboration

JIRA, Azure DevOps, TestRail, Confluence

Methodologies

Agile/Scrum, SDLC/STLC, BDD Concepts

Domain Expertise

Healthcare, Medicaid Claim Processing, Insurance Applications, Third-Party Web Portals

Other Tools & Skills

Accessibility Compliance (WCAG), Security Review & Validation, Test Documentation & Reporting

PROFESSIONAL EXPERIENCE

Deloitte SelectHealth, Lone Tree, CO Aug 2023 - Present

Sr. QA Engineer

Worked as part of the quality assurance team to strengthen testing practices for a third-party web application. Focused on designing, executing, and improving testing initiatives, supporting cross-team collaboration with developers, product managers, and stakeholders. Supported the integration of automated tests with CI/CD pipelines and contributed to building reliable frameworks using Selenium WebDriver.

Responsibilities:

Defined and documented manual and automated test plans for a range of web application modules, covering functional, performance, accessibility, and security areas.

Developed and maintained automated test scripts with Selenium WebDriver and JavaScript to check core workflows and regression cases for the third-party web portal.

Executed test cases manually to validate new features and conducted smoke and sanity testing before every major release.

Integrated automated scripts into the CI/CD pipeline using Azure DevOps, helping the team catch issues early in the build and deployment cycles.

Delivered clear, detailed documentation for all test procedures, setups, and execution paths to ensure reproducibility and traceability.

Participated in defect analysis meetings, raised and tracked issues through their lifecycle, and verified resolution in follow-ups.

Supported accessibility testing according to industry standards and guidelines, ensuring compliance for users with disabilities.

Performed security validation on web interfaces, highlighting vulnerabilities and gaps in controls through both manual reviews and automated scans.

Guided team members in best practices for test case authorship, execution, and script maintenance to boost overall QA competency.

Cooperated with the development team and product managers to refine and clarify acceptance criteria and testing scope on new requirements and change requests.

Engaged with external vendors regarding test planning and results for the integrated third-party software solution.

Prepared periodic status reports, summarized testing progress, defect trends, and provided input for process improvements.

Attended Agile ceremonies including sprint planning and retrospectives, providing feedback to ensure quality goals were met within each iteration.

Sentara – Norfolk, Virginia Jul 2018 – Jul 2023

QA Analyst

Worked with the quality assurance team to test and validate Medicaid-related applications, ensuring data accuracy and compliance with regulatory requirements. Supported both manual and automation testing efforts to improve software quality and reporting precision for healthcare claims and reimbursement processes.

Responsibilities:

Developed and executed manual test cases to verify functionality and business requirements of Medicaid payment systems, identifying defects and inconsistencies.

Created and maintained Python scripts to assist with data validation, regression testing, and batch processing checks.

Built and updated test documentation including test plans, test cases, and defect reports to track quality issues and resolutions.

Validated claims data integrity by cross-checking outputs against source systems, focusing on accuracy and completeness.

Supported user acceptance testing (UAT) by preparing test data, coordinating test cycles, and providing feedback on system performance.

Reviewed Medicaid billing and reimbursement workflows to ensure compliance with regulatory standards and internal policies.

Used SQL queries to extract and verify data from healthcare databases, assisting in root cause analysis of discrepancies.

Monitored and logged defects using bug tracking tools, working closely with developers to prioritize fixes based on impact.

Assisted in improving test coverage by identifying manual tests suitable for automation and gradually enhancing test scripts.

Participated in team discussions to identify potential risks in releases and contributed to test strategy adjustments.

Analyzed test results and generated summary reports for project stakeholders to support decision-making.

Worked with cross-functional teams to clarify requirements and resolve any testing ambiguities related to Medicaid claims processing.

Supported quality assurance activities for data submissions and reporting aligned with Medicaid program regulations and audit readiness.

Allegis Group State of CA, Sacramento, CA Feb’17 – Jun’18

QA Analyst

Worked on healthcare domain projects focused on ensuring the quality of applications used for patient data management and claims processing. Assisted senior QA team members in executing test cases and identifying issues to help improve software reliability and accuracy.

Responsibilities:

Reviewed and executed detailed test cases and test scripts to verify application features against Medicaid requirements and business needs.

Logged defects with clear descriptions and steps to reproduce, and tracked issues through resolution using a defect tracking system.

Participated in test planning activities by reviewing requirements and creating manual test scenarios to cover critical Medicaid workflows.

Verified data integrity and accuracy in reports and interfaces between Medicaid systems, including claim submissions and eligibility checks.

Collaborated with developers and business analysts to clarify requirements and retest fixes to confirm defect resolution.

Assisted in maintaining test documentation, including test plans, test cases, and test results for future audits and team reference.

Supported user acceptance testing by coordinating with stakeholders and collecting feedback for improvements.

Used SQL queries to extract data when needed to validate backend data changes and support testing efforts.

Followed standard QA processes and participated in regular team meetings to update status and discuss testing progress.

Updated and maintained test data sets to ensure testing scenarios covered a range of Medicaid member situations and edge cases.

Infosys Mar’15 – Nov’16

Associate

Worked on healthcare domain projects focused on ensuring the quality of applications used for patient data management and claims processing. Assisted senior QA team members in executing test cases and identifying issues to help improve software reliability and accuracy.

Responsibilities:

Executed manual test cases to validate healthcare application functionality, including patient records, claims submission, and eligibility verification.

Logged defects with detailed steps and collaborated with developers to clarify issues and verify resolutions.

Assisted in creating and updating test documentation such as test plans, test cases, and test scripts under guidance.

Performed regression testing to confirm that recent fixes did not impact existing system functionality.

Validated data accuracy by cross-checking application outputs with source data and business requirements.

Participated in daily stand-up meetings and status reviews to report progress and discuss blockers.

EDUCATION:

Bachelors in Computer Engineering and Information Technology

Major: CSE

India

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