Multilingual Interpreter and Customer Support Professional

RESUME OF Johnson Sylfrain

Address: **, *** ******, ****** ** West Indies. Haïti

Phone: +809******* / 849-***-****

E-mail: *************@*****.*** / **********@*****.***

PERSONAL INFORMATION

Date of Birth: 06/22/1987

Place of Birth: La Gonâve, west of Haiti.

SUMMARY OF QUALIFICATIONS

Good computer skills, I'm a fast learner who goes without saying that I can adapt easily to my environment and I can work under pressure. I'm not afraid of it. I can deal with any type of situation including customer complaints and problems. I worked as an Interpreter in Haiti and offered my professionalism to churches, hospitals and social activities in person and over the phone while I'm in Santo Domingo. I've been doing this job since 2008. I can't wait to be part of your team!

EXPERIENCES

November 2022-September 2023: Interpretation over the phone (OPI) at homeland language Services in Dominican Republic

2019-2021: Comcast, AT&T, Sales and Customer Service-Vixicom (inbound calls)

2020-2021: Over the Phone Interpretation-Certified Language Tech (CLT)

2017-2018: Hunger Relief International (INTERPRETER)

2003-2004: Teaching French Communication

Answering phone calls and e-mails, responding to Customer's questions and complaints

EDUCATIONS

2003-2005: Informatics at Haiti Tec (Professional School)

2006-2007: Christian Haitian English School

LANGUAGES

Haitian Creole 100% Native

English - 95% Native

French - 90% Native

Spanish -70% Native

HOBBIES

Reading, Sports, Training

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