Senior Phlebotomist

PROFESSIONAL SUMMARY

Dedicated and detail-oriented healthcare professional with extensive experience of 13+ years in phlebotomy and certified in Basic Life Support. Recognized for outstanding commitment to patient care and nominated for the Distinguished Student Award for contributions to positive change in justice. Proven ability to work effectively in fast-paced environments, demonstrating strong communication and organizational skills that support high standards of clinical excellence. Demonstrated strong ability to collaborate effectively with Doctors, Nurse Practitioners, and Registered Nurses to ensure that patients consistently receive high-quality and accurate medical orders. Additionally, provided each patient with a positive and informative educational experience upon discharge from the clinic, supporting their understanding of next steps and ongoing care.

Qualified Detention Officer with a proven record of maintaining inmate care, custody, and control within high-security environments. Demonstrates unwavering vigilance, adherence to strict protocols, and a commitment to safety and institutional compliance. Excels in administrative tasks, including efficient verbal and written communication, detailed report writing, and prompt response to inquiries. Recognized for physical endurance, consistently standing for extended periods, and successfully meeting demanding physical requirements. Skilled in operating security equipment and acknowledged for effective performance in specialized roles such as Rover Position. Known for reliability, professionalism, and contributions to the orderly operation of correctional facilities.

KEY SKILLS

Problem-Solver Data Analysis Financial Supply Management Emotional Intelligence Growth Mindset Cross Collaboration Communication CLIA Testing Direct Care Management Workforce Restructuring Mentorship Leadership De-escalation Emergency Response Team Collaboration OSHA Compliance Processing Specialist

EXPERIENCE

Phlebotomy Technician II

Kelsey-Seybold Clinic - Houston, TX

September 2023 to Present

●Perform high-level blood collection pediatric and geriatric venipunctures, heel sticks, and other collection services as ordered by the provider.

●Conduct CLIA waived testing (e.g., urine dip, pregnancy tests, blood glucose levels, fecal occult blood tests, rapid influenza tests, finger stick PT/INR, mono spot, sed rates, rapid streps) independently, following laboratory procedure manual guidelines.

●Maintain accurate laboratory records and ensure availability for inspections/audits by lab supervisor, lab director, lab consultant, OSHA and CLIA surveyors.

●Perform necessary quality controls; participate in proficiency testing as required, maintain lab instruments per manufacturer recommendations, and adhere to all safety guidelines.

●Extensive experience (13+ years) in the accurate processing and handling of biological specimens (bodily fluids) in accordance with laboratory standards and safety protocols

Detention Officer

Harris County Sheriff's Office - Houston, TX

October 2022 - September 2023

●Maintained security by monitoring 200+ inmates, escorting them to court, ensuring safety during recreation for 40+, and enforcing regulations to support jail operations.

●Direct experience in inmate care, custody, and control as a detention officer at Harris County Sheriff Office, overseeing inmates within County jail facilities.

●Managed Mental Health Unit and Pod program for female inmates preparing for reentry to society. Oversaw transition education classes.

●Assisted in monitoring and managing inmate housing operations by understanding Harris County’s out of state outsourcing practices, including facility contracts, population management strategies, and compliance measures used to address overcrowding and staffing shortages. Along with providing medical emergency assistance as needed.

●Researched federal protections for incarcerated sexual assault survivors, summarizing PREA’s zero-tolerance framework, mandated medical/mental health care, confidential reporting, advocacy services, safety measures, and access pathways to external hotlines and legal/advocacy organizations.

●High performance of administrative responsibilities within an accelerated timeframe specific to requirements including, but not limited to the following:

oRespond to incoming phone calls, providing court/lawyer information.

oMonitor and reply to email correspondence in a timely and professional manner.

oPrepare and write detailed reports to document activities and events as required.

●Demonstrated ability to stand for long periods, maintaining alertness and ability to lift 40+ lbs. as required while fulfilling responsibilities throughout each shift.

●Valued officer known for successes in the Rover Position with demonstrated experience in operating and managing CO spray (mace).

Phlebotomy Technician II

LabCorp - Houston, TX

August 2021 - September 2022

●Provide advanced blood collections using venipuncture and capillary methods for patients of all age groups.

●Collect specimens for drug screens, paternity testing, and alcohol testing.

●Ensure precise identification of patients and accurate matching of specimens.

●Manage billing procedures and collect payments when required.

●Carry out administrative and clerical tasks as needed.

●Travel to additional company locations as necessary to support operations.

●Processed biological specimens, including bodily fluids, with 11+ years of experience

Senior Phlebotomist and Training Specialist

Quest Diagnostics - Houston, TX

October 2019 - August 2021

●Promoted to Training Specialist in December 2019 with 10+ direct employees

●PSC and IOP experience are utilized to collect specimens in compliance with standard procedures, including drug screens, biometric screenings, and insurance exams.

●Trained all new employees on all data entry requirements.

●Entered billing information and collected payments when required.

●Performed data entry and specimen processing, including proper labeling, centrifugation, aliquoting, and freezing of specimens as required by test protocols.

●Compiled and submitted monthly statistics and data, and promptly maintained required phlebotomy logs, including maintenance and temperature logs, according to schedule.

Lead Phlebotomist & Training Specialist

CSL Plasma - Houston, TX

April 2018 - December 2019

●Appointed as Team Lead Phlebotomist in July 2018

●In accordance with standard operating procedures, managed all phases of the apheresis procedure and plasma collection, including donor preparation, continuous monitoring, and safe donor disconnection.

●Trained new employees in the operation, connection, and disconnection of the apheresis machine.

●Provided venipuncture on donors to begin the apheresis process, overseeing 500 patients a day

●Conducted thorough assessments of donor performance to identify potential issues; implemented necessary corrective actions to optimize donation efficiency, uphold product quality, and ensure donor safety.

●Facilitated an efficient donation process to ensure a positive experience for donors.

Phlebotomist

Low T Center - Houston, TX

February 2015 - April 2018

●Scheduled patient appointments and processed payment collections

●Skilled in performing injections using correct anatomical sites

●Conducted venipuncture procedures for specimen collection

●Accurately obtained and consistently monitored patient vital signs

●Performed calibration monitoring and maintenance for Beacon machines

Lead Phlebotomy Supervisor

1960 Family Practice - Houston, TX

August 2012 - February 2015

●Appointed as Team Lead Phlebotomist in November 2012

●Conducted more than 260 venipuncture procedures and over 50 capillary collections.

●Properly managed biohazardous, frozen, and refrigerated specimens.

●Demonstrated proficiency in cleaning, calibrating, and operating CBC, A1C, and lipid analyzers.

●Oversaw operations at three separate locations, providing direction, supervision, and coordination for all phlebotomist activities.

EDUCATION

MAY 2022- ASSOCIATE'S DEGREE IN CRIMINAL JUSTICE

LONE STAR COLLEGE - HOUSTON, TX

JUNE 2012- DIPLOMA IN PHLEBOTOMY

DELTA SCHOOL OF BUSINESS & TECHNOLOGY - LAKE CHARLES, LA

OCTOBER 2025 to PRESENT- BACHELORS DEGREE OF SCIENCE IN CRIMINAL JUSTICE

SOUTHERN NEW HAMPSHIRE UNIVERSITY - MANCHESTER, NH

CERTIFICATIONS AND LICENSES

BLS Certification

October 2024 to October 2025

Certified Phlebotomy Technician (CPT)

September 2012 to September 2026

ACCOMPLISHMENTS

Selected as the recipient of the Distinguished Student Award for the Justice Agents of Change, April 2022.

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