Warehouse Specialist with Leadership Experience

Porscha Rouland

Bethlehem, PA ***** +1-835-***-**** ****************@*****.***

Professional Summary

I am a very capable fast learning individual. I am accepting of hard criticism and I enjoy challenges as well as allocating feasible solutions. I’ve never met a challenge I couldn’t overcome. I am motivated to work under any conditions, I have freezer/cooler experience and I work fast enough to not let temperatures have an affect on my work performance. I like to exceed expectations and assist my co workers so they can do the same. I’ve been working in warehousing for over 5 years and I am highly adaptable Willing to relocate: Anywhere

Work Experience

Lab Technician

Merieux NutriSciences Allentown, PA

February 2025 to January 2026

Sample receiving, data entry, customer communication, organization, SOP, PPE, trainer, utilization of computer documents, utilization of lab equipment, record keeping, food handling, team leadership, cultivating a strong schedule for my team to follow and adhere to, creating plans and executing them amazingly. Team building and cross training in other areas of the lab as I was needed

Logistics

CJ Logistics America-Bethlehem PA

June 2024 to October 2024

Unloading and loading trailers, stock replenishment, logistic analysis, product allocation. On a stand up forklift we review product, check dates, and organize the product throughout the building according to the guidelines.

• Will provide the very valid reason for short employment upon asking Loader Operator

PepsiCo-Allentown PA

October 2023 to June 2024

As a general warehouse employee my job is to fulfill orders to the best of my ability. In a timely manner I can build my pallet safely and efficiently without hindering myself or my coworkers. I unload trucks when needed, organize, clean, rework and/ or break down pallets. I try to help make things smoother and an easier process while maintaining a consistent work flow. Electric pallet jack is the equipment I use to get the job done and I am very proficient Forklift Operator/Team Lead

Qvc-Bethlehem Bethlehem, PA

February 2022 to July 2023

Cherry picker operator, electric pallet jack operation, Hi-reach and stand up fork lift operation ( RM and RC), shuttling, pallet building, problem solving, training, replenishment and safety. I am one of the fastest, safest and most efficient trailer unloaders on the inbound dock. I coordinate with the receiving dock leadership to ensure inventory is correct, properly allocated and prepared. I train new or returning coworkers on a consistent basis and ensure that all safety procedures and workplace conduct is properly understood regularly. I am also a problem solver which is a form of internal IT for my department and sometimes others. I locate missing items, create space, replenish items that require it, control errors all while providing a safe environment for myself and others. I am a multi faceted employee open to learning and bettering myself and others around me as often as needed. I am a wonderful team player because I love to enhance other people’s talent just as I am a wonderful leader because I understand the way a team needs to function to achieve a successful outcome

Accessory Packaging/ Assembly

Stanley Black & Decker Allentown, PA

March 2021 to February 2022

Allocating correct products, packaging and shipping them out, SAP and JDA usage, assuring product quality and stability before palletizing a product. Metal banding and shrink wrapping pallets that require it. Motorized pallet jack usage. Lifting more than 50 pounds daily, installing and packaging of cabinets to ship out, spray painting any needed areas of product that may require it. Assessing damage and workplace revitalization Picker/Packer

Aldi distribution center Center Valley, PA

June 2019 to March 2021

Picking the appointed product and building proper pallets that get shipped to the stores, performing date checks, assuring product is properly placed and situated, verifying that orders have been thoroughly and appropriately fulfilled, training new employees and making sure they understand the job thoroughly. Performing pallet auditing, assessing all pallets were sent out correctly and placed on the dock in a timely manner. Forklift operation and practicing appropriate safety measures while operating a forklift. Overseeing the coordination of the dock, occasionally loading trailers with a motorized driven pallet jack or a loader. Maintaining cleanliness and efficiency in and out of the workplace. Team Member

Target Watchung, NJ

April 2015 to December 2019

Responsibilities

Stock shelves, re organize, help customers, assist my manager with any other duties Accomplishments

I'm a great team worker and I move very fast even when I work alone, I get the job done well Skills Used

Strength, organizational skills, leadership skills Team Member

Kohl's-Watchung NJ

May 2016 to August 2018

Shipping and receiving, mark downs, price changes team member performing cashier duties, product assistance and cleaning

Cashier, Kitchen, Carhop, Receptionist

Sonic Drive-In Green Brook Township, NJ

April 2013 to November 2015

I performed managerial duties when the manager wasn't present, I did interviews and customer service.

Accomplishments

I got customers dealt with quickly and efficiently, I made the work load easier and faster Education

Upper secondary education

High school diploma or GED

Some college

Skills

Cycle counting inventory management Manual handling ERP systems HACCP Stocking Metrics Reporting Administrative experience Managing patient records GMP Shipping & Receiving GLP Conflict management Food & beverage production Live chat Adobe Acrobat File organization Interpersonal communication Authentication Team scheduling Google Docs Handling customer inquiries E-commerce Upselling Email management Leadership Heavy lifting Litigation discovery assistance Manufacturing standard operating procedures Computer literacy Cocktail experience RMF Time management Written communication Quality assurance within manufacturing Closing sales Writing skills Documentation review Cold calling Flexibility Receiving shipments Appointment scheduling Attention to detail Adaptability Food hygiene Visual inspection for quality control Proofreading Solution sales Computer operation Interpersonal skills Leadership development Patient interaction Change management Warehouse safety compliance POS systems Laboratory compliance Salon software Google Workspace Quality audits Payment card processing Operating systems Safe work practices Objection handling (sales technique) Quality assurance Manufacturing Cash handling Layout design Brand reputation Precision measuring instruments Pallet jack Sanitation procedures Shift management RF Scanner Hair Styling Event planning Customer support specialist experience Memory care Inventory Control Dementia care SAP Industrial equipment Team lead experience Quick service & fast food restaurant Assisted living Senior care Makeup Application Work ethic Operations management Freight Experience Load & unload Direct sales Clean workspace maintenance Data analysis skills Microsoft Teams Customer relationship building Logistics Phone communication Forklift safety protocols Transactional selling Food industry Customer returns handling Team supervision Team leadership Team development Disinfection procedures Inventory management Staffing management Customer complaint resolution Grammar Experience Customer communication Baking Communication skills Door- to-door Technical Proficiency Fine dining experience Batch records Performance management Microsoft Powerpoint Forklift Retail management Retail math Cross-functional communication Client interaction via phone calls Quality assurance within food and beverage industry Software troubleshooting SharePoint Outbound calling Sit-down counterbalanced forklift operation Process improvement Customer service Weight checks Restroom cleaning Order entry Shopify Conversational engagement POS Production management Supervising experience Technical support Productivity software Cross-functional collaboration Control charts E-commerce fulfillment operations Wine knowledge Organizational skills Manufacturing company experience Consultative selling Filing Greeting customers Restaurant management Sales management Cash management Research Property management B2B Multitasking Material handling equipment operation Canvassing Management Sales analysis Team management Poly bag packaging Animal care Jira Quality inspection Public health Typing Materials Handling Front desk Conducting sales calls Teamwork Delegation Record keeping Merchandising Expense management Fitness sales Google Sheets Hi-Lo Word processing Order fulfillment Picking

& packing Food safety Adobe Creative Suite FIFO Manufacturing management Customer support Warehouse staffing Training & development Calendar management Computer skills Microsoft Excel Receptionist experience within retail industry Basic math Inside sales Task prioritization Electric pallet jack Quality control Heavy equipment operation Microsoft Outlook Phone etiquette Cherry picker Decision making Safety standards in production Quality control operations Pet care Less-than-truckload (LTL) transportation Travel planning Continuous improvement Dog handling Microsoft Word English Stand-up counterbalanced forklift operation Warehouse management experience Financial transaction processing Machine operation Cooking Analysis skills Cleaning Processing cash transactions Marketing Picking and packing, (2 years) Deal closing Pharmaceutical plant experience 3PL Production scheduling Performance Improvement (PI) Guest relations Warehouse management system Warehouse experience Improving operational efficiency Packaging Sales Food safety management Customer inquiry handling Maintenance Account management Accounts receivable Retail sales FDA regulations iOS Cutting Order Picking Working with high schoolers Order picker Reach truck Sales administration Store management Client relationship development Lift truck Receptionist experience within hospitality industry Multi-line phone systems Self-direction Data entry Phone inquiries Quality check sheets CRM system proficiency Restaurant experience Food preparation Climbing Math On-the-job training delivery Truck loading and unloading General management Customer service management Team motivation (leadership skill) Packing Quality standards in production

Languages

English

Certifications and Licenses

ServSafe

Forklift Certification

Food Handler Certification

Safe Quality Food Certification

Electric Pallet Jack Certification

Pallet Jack Certification

Additional Information

Authorized to work in the US for any employer

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