Bar Server with 8+ Years Cruise Experience

JYOTI TAMANG

Kurseong, India

Phone: +91-981******* / +40-750******

Email: ***************@*****.***

PROFILE SUMMARY

Dynamic hospitality professional with 8+ years of international cruise ship experience, specializing in guest service, beverage operations, and high-volume service environments. Known for delivering exceptional customer experiences, maintaining compliance with safety and sanitation standards, and collaborating effectively in multicultural teams. Strong ability to upsell, manage time under pressure, and resolve guest concerns professionally. Seeking opportunities in hospitality, guest services, or food & beverage roles onboard leading cruise lines. WORK EXPERIENCE

Bar Server – Carnival Cruise Line

12/2015 – 09/2024

• Delivered exceptional customer service to international passengers.

• Upsold premium beverages, contributing to revenue growth.

• Maintained strict compliance with USPH hygiene and safety standards.

• Assisted colleagues during peak hours, promoting teamwork.

• Handled guest concerns professionally to ensure high satisfaction. EDUCATION

Bachelor of Hospitality Management – LIMS, Siliguri Bachelor of Business Administration – Sikkim Manipal University Higher Secondary – Nirmala Convent School, Siliguri Secondary – Lewis English School, Mirik

SKILLS

• Cocktail & Beverage Preparation

• Upselling & Sales Growth

• USPH Hygiene & Safety Compliance

• Guest Interaction & Customer Handling

• Cash Handling & POS Systems

• Teamwork & Multicultural Communication

INTERESTS

Traveling, Exploring cultures, Learning new skills

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