SUMMARY
Detail-oriented and results-driven
professional with diverse experience
in compliance, administrative
support, financial operations, and
warehouse logistics. Proven ability
to manage FMCSA compliance,
drug testing coordination, and
regulatory reporting, while
maintaining accurate records and
supporting data-driven decision-
making through MIS reporting.
Experienced in handling payroll,
VAT/FNPF filings, and financial
record-keeping, ensuring accuracy
and audit readiness. Strong
background in customer service,
office administration, and process
improvement, enhancing
operational efficiency and client
satisfaction. Additionally skilled in
warehouse operations, including
picking, packing, inventory
support, and robotic system
monitoring, consistently meeting
productivity and accuracy targets.
Known for strong work ethic,
adaptability, and ability to perform
effectively in fast-paced
environments.
EXPERIENCE
Fulfillment Associate Aug 2024 — Feb 2026
Amazon
Worked as a Picker, consistently maintaining high productivity and accuracy rates
•
Performed Water Spider duties, ensuring pick stations were fully stocked and operational
•
Supported team efficiency by managing workflow and assisting associates as needed
•
Monitored robotic floor operations, ensuring smooth and uninterrupted workflow
•
• Assisted with drive troubleshooting and recovery to minimize downtime
• Created and managed trouble tickets for E-stops and unresolved drive issues
• Completed quarterly reports and EOS wash tasks accurately and on time Responded to AFM callouts and guided team members in resolving drive- related issues
•
Packed orders efficiently while maintaining high speed and accuracy standards
•
Cross-trained in Sort Side operations, demonstrating strong performance in both packing and sorting
•
Selected by management for additional responsibilities due to strong performance and work pace
•
Identified and cleared various types of jams, including: Merge jams
Discharge jams
Gridlock jams
Long-range jams
•
Developed knowledge of sorter systems, photo eyes, and reflector sensors, performing minor troubleshooting
•
Managed and monitored SLAM lines to ensure proper labeling and shipment flow
•
Cleared operational jams promptly to prevent delays and maintain productivity
•
Ashnita Rai
Administrative Assistant
2201 Stagecoach Rd
************@*****.***
SKILLS
• Data Analysis
• Data Entry
• Problem Solving
• Customer Service
• Time Management
• Safety Compliance
• MS Excel
• MS Word
• MS Office Suite
• Office 365
High Productivity & Fast-Paced
Work
•
• Warehouse Operations
LANGUAGES
English
Hindi
Drug Analyst Dec 2021 — Aug 2024
Sky Transport Solutions
Assistant Accountant Dec 2020 — Aug 2021
Fiji Police Force
Accounts Assistant Dec 2019 — Nov 2020
Advantage Cars Ltd
Supported team members to ensure smooth packing and overall warehouse operations
•
• strict adherence to safety protocols
Streamlined client processes and workflows, improving overall efficiency and customer satisfaction
•
Prepared, reviewed, and analyzed MIS (Management Information System) reports to support data-driven decision-making
•
Managed FMCSA Clearinghouse queries, maintaining accurate records and full regulatory compliance
•
Facilitated substance abuse professional (SAP) referrals and ensured timely follow-up testing
•
Maintained confidential records and ensured compliance with DOT/FMCSA guidelines
•
Collaborated with clients and internal teams to resolve compliance-related issues efficiently
•
Responded to customer inquiries promptly, ensuring efficient and high- quality service delivery
•
Maintained and managed financial and compliance records, improving accuracy and reporting standards
•
• Prepared and handled payroll, staffing schedules, and deployment reports Supported the Batching Officer in streamlining daily operations and reporting processes
•
• Coordinated with teams to ensure smooth workflow and operational efficiency Contributed to improved administrative processes and overall service performance
•
Managed VAT and FNPF filings with high accuracy, ensuring full regulatory compliance and timely submissions
•
Prepared and processed weekly payroll, while maintaining accurate financial records and accounts
•
• client relations
Admin Assistant (Internship) May 2018 — Sep 2019
The IT Intelligence
Administered petty cash operations, ensuring proper tracking, reconciliation, and accountability
•
Maintained well-organized financial documentation, improving reporting accuracy and audit readiness
•
Supported overall financial operations by enhancing efficiency and ensuring compliance with internal procedures
•
Maintained and updated physical and electronic records, ensuring accuracy, confidentiality, and easy retrieval
•
Organized, filed, and archived documents in compliance with company policies and regulatory requirements
•
• Prepared, reviewed, and processed official documents, forms, and reports
• Handled data entry tasks with high attention to detail and accuracy Assisted in managing incoming and outgoing correspondence (emails, mail, and courier services)
•
Coordinated with internal departments to ensure smooth information flow and documentation support
•
Monitored and tracked records to ensure timely updates and compliance deadlines
•
Maintained FNPF, EMS, and other compliance-related records, ensuring proper documentation standards
•
Supported audit processes by organizing files and providing required documentation
•
Assisted in maintaining office supplies inventory and placing orders when needed
•
• Scheduled appointments, meetings, and maintained calendars when required
• Ensured confidential handling of sensitive information and records
• Improved record-keeping systems to enhance efficiency and accessibility
• Provided general administrative support to ensure efficient office operations EDUCATION
Southern New Hampshire University 2024 — 2025
Certificate in Human Resource Management
The University of the South Pacific 2016 — 2019
Bachelor of Commerce in Accounting & Information Systems GPA: 3.25