Warehouse Associate Customer-Focused Warehouse Professional Amazon Ful
Resume:
SUMMARY
Dedicated and experienced
warehouse associate with 3+ years at
Amazon, skilled in multiple
departments including Pick,
Amnesty, and AFE. Proven ability to
work in fast-paced environments,
troubleshoot operational issues, and
support team productivity.
Experienced in Process Guide (PG)
responsibilities, jam clearing,
equipment troubleshooting, and
team coordination.
SKILLS
• warehouse operations
• Service Excellence
• Customer Engagement
Jam Clearing & Sorter
Troubleshooting
•
• SLAM Line Operations
• Robotic Floor Monitoring (AFM)
High Productivity & Fast-Paced
Work
•
LANGUAGES
English
Hindi
Punjabi
EXPERIENCE
Fulfillment Associate Jul 2024 — Mar 2026
Amazon
Pick Department
• Worked as Picker, consistently maintaining high productivity and accuracy.
• Performed Water Spider duties, ensuring pick stations remained fully stocked and operational.
• Supported team efficiency by managing workflow and assisting associates when needed.
Amnesty Floor Monitor (AFM)
• Monitored robotic floor operations and ensured smooth workflow.
• Assisted with drive troubleshooting and recovery.
• Created trouble tickets for E-stops and drives that could not be recovered by AFMs.
• Completed Quarterly Reports and EOS wash tasks.
• Took callouts for AFMs and guided them in resolving drive issues. AFE 1 – Pack & Sort
• Packed orders efficiently while maintaining high rate and accuracy.
• Cross-trained on Sort Side operations and maintained strong performance on both pack and sort.
Process Guide (PG) – Sort Side
• Selected by management due to strong performance and work pace.
• Learned to identify and clear different types of jams including:
• Merge jams
• Discharge jams
• Grid lock jams
• Long-range jams
• Gained knowledge of sorter systems, photo eyes, reflector sensors, and performed minor troubleshooting.
Process Guide (PG) – Pack Side
• Managed and monitored SLAM lines.
• Cleared jams and maintained workflow to prevent delays.
• Supported associates and ensured smooth packing operations. Harsh Kumar
Customer-focused professional
Patterson, 408 s 4th street
********@*****.***
Trainee Developer Oct 2020 — Sep 2022
CREST COMPANY APC, WIPRO, BROTHER OFFICIAL SERVICE Assisted in identifying and resolving bugs, improving the functionality of applications. Performed unit testing and collaborated with senior developers to debug code and optimize performance.
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Worked closely with cross-functional teams, including designers and product managers, to implement new features and improvements.
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Documented coding processes, system designs, and troubleshooting steps to ensure team knowledge sharing.
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EDUCATION
Arya College 2020 — 2022
Diploma in Computer Science
Computer Science
HOBBIES AND INTERESTS
Logistics & Supply Chain Management
Fitness & Physical Training
Problem Solving & Strategy Games
Technology & Innovation
Volunteer Work
Traveling
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