Cybersecurity and IT Support Specialist

FNU PRIYA

+1-314-***-**** *************@*****.***

OBJECTIVE

Detail-oriented IT and Cybersecurity professional with a Master’s in Cybersecurity and a bachelor’s in computer science. Strong foundation in IT support, networking, Linux systems, and cybersecurity fundamentals. Hands-on experience with threat modeling, ransomware mitigation, incident response concepts, and network traffic analysis using Wireshark. Adept at troubleshooting, system monitoring, data analysis, and compliance-driven environments. CORE TECHNICAL SKILLS

• IT Support: Troubleshooting, System Monitoring, End-User Support, Documentation.

• Networking: TCP/IP, UDP, DNS, DHCP, HTTP/HTTPS, TLS/SSL

• Cybersecurity: Threat Modeling, Incident Response, Risk Assessment, Ransomware Mitigation

• Tools: Wireshark, Git, Tableau, KNIME

• Cloud & DevOps: Docker, Kubernetes (fundamentals)

• Systems: Linux (Ubuntu), Windows, SQL

• Programming: Python, C, C++, HTML

TECHINCAL PROJECTS

• Ransomware Mitigation Project

- Designed preventive security controls to reduce ransomware attack vectors.

- Simulated detection, containment, and recovery processes.

• Threat Modeling Project

- Identified vulnerabilities and proposed remediation strategies.

• Privacy of Online Posts

- Implemented safeguards to reduce unauthorized data access. PROFESSIONAL EXPERIENCE

• Area Manager – Amazon DJC5 Hollister, CA

- Managed daily operations ensuring efficient workflows and team performance.

- Monitored system dashboards to track performance metrics and identify operational issues.

- Troubleshot system and process issues and escalated critical incident.

- Analyzed operational data to improve efficiency, reduce delays, and support decision-making.

- Collaborated with cross-functional teams to maintain data accuracy and compliance.

• Process Assistant – Amazon TCY2 Stockton, CA

- Monitored operational systems and performance dashboards.

- Supported compliance, data accuracy, and risk identification.

- Escalated system and process anomalies impacting service level.

• Problem Solver / Learning Ambassador – Amazon POC1 Fontana, CA

- Troubleshot system-related inventory and data issues.

- Trained associates on system usage, accuracy, and compliance procedures.

• Leadership Role in Marketing – North Inc. St. Louis, MO

- Led marketing initiatives, focusing on team coordination and strategy development.

- Drove successful campaigns to achieve business objectives. EDUCATION

• Masters in Cybersecurity, Information Systems & Technology – May 2024 University of Missouri – St. Louis

• Bachelor of Science in Computer Science – Dec 2021 Guru Jambheshwar University of Science & Technology CERTIFICATIONS

• ISC Certified in Cybersecurity – In Progress

• CompTIA Security+ – Expected in July,2026

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