Operations & Administrative Specialist with Fraud Control Expertise

Jennifer Parkin

*********@***.***

Authorized to work in the US for any employer

Work Experience

Operations Specialist II Charles Schwab & Co. July 1999 to January 2019

● Deposited checks into customer accounts, executed wire transfers for customers, facilitated moving funds between client accounts using journal or moneylink. Opened new accounts, processed estate paperwork and updated accounts with client information.

● Provided phone customer service by answering questions about procedures, accounts or pending transactions.

● Point of contact for fraud control and prevention: created new accounts when fraud was suspected and moved funds to that new account, followed by ordering new debit cards and checks and closing the compromised account.

Kirksville College of Osteopathic Medicine August 1995- May 1997 Administrative Assistant for the Physical Therapy and Physician Assistant programs. I graded tests with the scantron machine, distributed mail to the professors, and checked out any equipment to the students. I also scanned documents, typed up handwritten papers into a word document and helped the PT and PA directors put incoming student files together to make sure all items required were accounted for and received.

Education

Master of Business Administration

Grand Canyon University 1997

Phoenix Arizona

Bachelor’s Degree

University of Arizona 1994

Tucson Arizona

Skills

● Works well in an unsupervised environment and as a team player

● Pays attention to detail

● Well organized

● Quick learner

● Experience in Microsoft Office, Outlook, Teams, Data Entry and Chrome programs

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