Experienced Driver & Dispatch Clerk with 20+ Years
Resume:
Mduduz Innocent
Gwala
Dispatch & Inventory Coordinator
CONTACT DETAILS
***************@*****.***
Ashdown Pietermaritzburg KwaZulu-
Natal
SUMMARY
Experienced logistics professional with over 20 years of hands- on experience in delivery, dispatch, and warehouse operations. Proven ability to manage stock, coordinate deliveries, verify documentation, and maintain accurate records while meeting tight deadlines. Reliable, safety-conscious, and customer- focused, with strong teamwork skills and experience across courier, distribution, and construction supply environments EXPERIENCE
Wendit — Delivery Driver and Dispatch Clerk
APRIL 1998 - SEPTEMBER 1999
Maintained accurate delivery records and reported
discrepancies or delays
Conducted basic vehicle inspections to ensure safety and roadworthiness
Followed assigned routes and adapted to schedule changes when required
Provided professional and courteous customer service during all deliveries
Complied with traffic laws, company policies, and health & safety regulationsdiscrepancies or delays
Conducted basic vehicle inspections to ensure safety and roadworthiness
Followed assigned routes and adapted to schedule changes when required
Provided professional and courteous customer service during all deliveries
Complied with traffic laws, company policies, and health & safety regulations
Maintained accurate delivery records and reported
discrepancies or delays
Conducted basic vehicle inspections to ensure safety and roadworthiness
Followed assigned routes and adapted to schedule changes when required
SKILLS
Team collaboration & time
management
GPS tracking & route optimisation
Microsoft 365 & logistics systems
Vehicle safety inspections &
compliance
Health & safety procedures
Customer service & issue
resolution
Proof of delivery & documentation
Stock receiving, issuing & control
Warehouse & inventory
management
Delivery driving & route planning
Logistics & courier operations
LANGUAGES
Zulu (Native), English (Fluent)
CERTIFICATIONS
MICROSOFT WORD 2&3
MICROSOFT OUTLOOK
INTRODUCTION EXCEL
TELEPHONE ETIQUETTE
BUSINESS WRITING SHE REP
FORKLIFT SUPERVISOR
BUSINESS FUNDERMENTALS
Provided professional and courteous customer service during all Deliveries
Complied with traffic laws, company policies, and health & safety regulations
MoveIt Parcel services — Delivery Driver
FEBRUARY 1996 - MARCH 1998
Safely collected, transported, and delivered parcels according to daily schedules
Loaded and unloaded goods efficiently while preventing damage and loss
Verified delivery orders and documentation prior to dispatch Obtained customer signatures and maintained accurate proof-of-delivery records
Conducted routine vehicle inspections to ensure
roadworthiness and safety compliance
Followed optimized delivery routes to meet deadlines and improve efficiency
Provided professional customer service and resolved delivery-related issues
Adhered to health, safety, and traffic regulations at all times Alan Bros/ Bostitch — Delivery Driver Dispatch Clerk OCTOBER 1999 - DECEMBER 2022
Operated delivery vehicles safely and efficiently, ensuring timely distribution of goods
Coordinated daily dispatch schedules to optimize routes and delivery turnaround times
Loaded and unloaded stock carefully, preventing damage and ensuring accurate deliveries
Verified orders, invoices, and delivery documentation prior to dispatch
Maintained accurate delivery, dispatch, and shipping records using logistics systems
Liaised with warehouse staff to ensure orders were prepared and dispatched on time
Cross-checked stock and delivery notes to improve delivery accuracy
Processed customer returns and documented discrepancies according to company procedures
Resolved customer delivery issues and complaints
professionally on-site
Collaborated with other drivers to complete large or high- volume deliveries efficiently
Assisted in training new drivers and dispatch staff on procedures and safety standards
Ensured compliance with traffic laws, company policies, and health & safety regulations
Conducted vehicle checks and reported maintenance or performance issues promptly
Devtech Civils — Storeman
APRIL 2024 - JANUARY 2026
Received, issued, and controlled stock to support daily site and operational requirements
Facilitated efficient loading and unloading of goods, improving warehouse productivity
Conducted regular stock counts and inventory audits to ensure accuracy and identify discrepancies
Maintained accurate inventory records using warehouse management systems and manual logs
Ensured correct labeling, storage, and organization of materials to improve retrieval time
Applied FIFO (First-In-First-Out) inventory principles to reduce waste and stock obsolescence
Prepared and processed purchase orders, requisitions, and stock issue documentation
Performed quality checks on incoming deliveries to ensure compliance with specifications
Managed inventory levels to prevent shortages and
operational delays
Coordinated with logistics and procurement teams to ensure timely distribution of materials
Supervised safe storage and handling of hazardous materials in compliance with regulations
Implemented and enforced warehouse safety procedures, achieving zero lost-time accidents
Oversaw equipment and tool maintenance schedules to reduce downtime
Prepared and updated inventory and stock movement
reports for management
Collaborated with multiple departments to streamline inventory and warehouse processes
EDUCATION
Smero High school — High School Standard 9
REFERENCES
Sizwe Sikhakhane
Ntandoyenkosi Ngcobo
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